Mike Armstrong | Page 14

I've been purchasing vehicles from Chevy Advantage in Hodgkins IL for years and have built a great report with the staff there. Krystal the manager is always very helpful and informative. I most recently Hodgkins IL for years and have built a great report with the staff there. Krystal the manager is always very helpful and informative. I most recently purchased a 2021 Chevy Silverado and Pablo Bear was my salesman. He was very knowledgeable and patient while helping me find the truck that met my needs. I will continue to do business here and continue to refer friends and family because I feel right at home here. More

by Iherdle Verified Customer Verified Customer

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Lied, tried to change and/or add other fees to the transaction. NEVER AGAIN!!!! Unprofessional, sneaking lying xxxxxxxx!!!! Gave us unusable, crumbled, stuck together floor mats and worn out wiper transaction. NEVER AGAIN!!!! Unprofessional, sneaking lying xxxxxxxx!!!! Gave us unusable, crumbled, stuck together floor mats and worn out wiper blades, which we had to replace ASAP for safety reasons. More

by MAGGIEMEADE Verified Customer Verified Customer

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Great dealership. Nice people to deal with service department very polite and organized. Management and internet people great follow up definitely would recommend to freinds department very polite and organized. Management and internet people great follow up definitely would recommend to freinds More

by wsinclair32 Verified Customer Verified Customer

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They priced the car wrong in my paperwork. Haven’t refunded me the money back to that financer. I left voice messages multiple times and I haven’t received a call back. I would not recommend. refunded me the money back to that financer. I left voice messages multiple times and I haven’t received a call back. I would not recommend. More

by fabi94895 Verified Customer Verified Customer

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I always get great service and customer care, Felipe and I always get great service and customer care, Felipe and Carolina do a great job and Krystal Robert’s always has a smile on her face and makes you fe I always get great service and customer care, Felipe and Carolina do a great job and Krystal Robert’s always has a smile on her face and makes you feel welcomed. More

by djmoneyprod Verified Customer Verified Customer

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I’ve been dealing with Michael Armstrong who’s one of the managers there for over 15 years I always knew he was good but when he got me my 2020 c8 corvette before people who ordered theirs way before I did i managers there for over 15 years I always knew he was good but when he got me my 2020 c8 corvette before people who ordered theirs way before I did i was amazed then he shocked me even more when he sold me the car at the price I was expecting and made the whole experience great for me joslyn keys was also a great sales person really enjoy my time with both of them More

by MIKESMITH0804 Verified Customer Verified Customer

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Great service very friendly and kind they really care for your needs, I always recommend this place to my friends I trust they will be in good hands as well your needs, I always recommend this place to my friends I trust they will be in good hands as well More

by Carolina A Verified Customer Verified Customer

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Salesman(deshawn) was not knowledgeable on vehicle. My father asked numerous questions which he said he would have to inquire about and then never did. Was trying to juggle 2 customers at the same time wh father asked numerous questions which he said he would have to inquire about and then never did. Was trying to juggle 2 customers at the same time which lead to me being the neglected customer. Salesman stated if I gave him a good review then I’d receive my 2nd set of keys for the vehicle I PURCHASED! Was super unprofessional in my opinion. Never received my second set. The sale would not have gone through if not for manager who actually helped negotiate price and was a wonderful man to work with! Would go elsewhere next time for sure and tell my friends and family to do the same. More

by Ryannon913 Verified Customer Verified Customer

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Buckle your seatbelts, this is going to be a very bumpy ride...I wish I could give this place 0 stars. Verbally offered $500 cheaper than what they “could actually do” when financing. I told them I had a r ride...I wish I could give this place 0 stars. Verbally offered $500 cheaper than what they “could actually do” when financing. I told them I had a refi lined up and to only run my credit once and accept the return offer (I have excellent credit) because i didn’t want my credit pulled multiple times. I said this 3 TIMES before financing but my credit was pulled 5 TIMES... After signing I was left waiting for over an hour for them to “bring my car around” and no one following up or checking on my. This was the same for another customer I was sitting next to. Once you’ve signed the paperwork, you are no longer a priority. They don’t care about you as a person, you’re only a dollar sign. I was told I was being financed through Chase, then got a call 2 weeks after closing the deal that the financing was through CapitalOne (come to find out it WAS CHASE). Who is running this place??? Then was told I was over charged by $200 on the doc fee on the contract so they had to mail me a new contract to sign and overnight back to them. THEY DID NOT CATCH THIS ERROR, THE BANK DID. We are now ONE AND A HALF MONTHS LATER AND THEY STILL HAVENT PAID OFF MY TRADE-IN LOAN. I got a call from my previous financing company saying I’m late on my payment. I’ve NEVER been late in my life! BUYERS BEWARE!!! This was THE WORST car buying experience I have EVER had. So much so I wouldn’t send an enemy to this place. Just awful... More

by Danbobjork Verified Customer Verified Customer

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Advantage Chevrolet has the best staff and cares about the customers. Cyril in sales is good and Dennis is a awesome finance guy. Love it the customers. Cyril in sales is good and Dennis is a awesome finance guy. Love it More

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