Mike Brandvold | Page 65

Better than I expected My experience was a good one from the time I pulled in to the time I picked my car up. Mike was so knowledgeable and kind. He was patient and took My experience was a good one from the time I pulled in to the time I picked my car up. Mike was so knowledgeable and kind. He was patient and took his time to explain what the procedure was and then followed though to be sure I understood everything. He went over and above to help me through the warranty procedure for my vehicle's issue. Mike takes care of the service needs of others in the family and I would highly recommend him as an honest service representative. More

by Charlotte Verified Customer Verified Customer

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Ford Focus Everything went very well and smooth! We brought our car in for a recall and they were able to find other areas of concern and fix it all. Everything went very well and smooth! We brought our car in for a recall and they were able to find other areas of concern and fix it all. More

by Mlopane Verified Customer Verified Customer

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Wonderful....great care given My wife and I felt that all of our questions were answered and covered thoroughly. Louis Polos did a great job of completing all of the work to finish My wife and I felt that all of our questions were answered and covered thoroughly. Louis Polos did a great job of completing all of the work to finish the deal for us. Chris, who wasn't able to work with us made sure to follow up and was very kind and helpful. Louis took time to answer all of our questions and helped us through the process....great team at Klaben!!!! More

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Best Service Center Ever Klaben Ford Lincoln service in Kent is without question the best service center anywhere. If you are looking for the best service adviser ask for Mike Klaben Ford Lincoln service in Kent is without question the best service center anywhere. If you are looking for the best service adviser ask for Mike Brandvold. More

by Zephyr Verified Customer Verified Customer

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Klaben Service I’m a return customer due to the amazing service from Klaben and Mike Cooney!! Mike and Sean in Service and Christine in Finance are outstanding too! I’m a return customer due to the amazing service from Klaben and Mike Cooney!! Mike and Sean in Service and Christine in Finance are outstanding too! They treat you more like a friend than a customer! Thank you for another great experience! Can’t wait to create new memories with my new 2019 Explorer! More

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Recall Service Appointment My recall meant a full day of service. I was provided with a similar vehicle to use for the day, and that was so easy and quick to arrange. My car w My recall meant a full day of service. I was provided with a similar vehicle to use for the day, and that was so easy and quick to arrange. My car was ready before closing time and was clean and ready to go. Joe French and Sean Bradford went above and beyond as they were very considerate about my driving from my home in North Canton. Very professional and personable staff - we'll be back! More

by GENELNCHLS6 Verified Customer Verified Customer

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Great service Always a pleasure to have service done at Klaben. I like the easy of night drop off. My car is alway clean when I pick it up. Always a pleasure to have service done at Klaben. I like the easy of night drop off. My car is alway clean when I pick it up. More

by dawn2152 Verified Customer Verified Customer

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I love my new Fusion Titanium! My new 2019 Fusion Titanium is an awesome car! I drove several other cars before I decided to buy this car. I chose the Fusion because of its handlin My new 2019 Fusion Titanium is an awesome car! I drove several other cars before I decided to buy this car. I chose the Fusion because of its handling and styling. It is fun to drive and has every feature you could possibly want. I look forward to driving it every day! I worked with Dan Peters and he was great- not pushy at all and always quick to reply to questions. He really took care of everything start to finish!! This is the third vehicle that we bought from Dan and we will come back when we need the next one. Klaben Ford gives you a stress free buying experience. More

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Great Service--Always! Mike Brandvold is our service advisor if we need to bring our car in for service. He is fantastic! He is very knowledgable, friendly and calm. He a Mike Brandvold is our service advisor if we need to bring our car in for service. He is fantastic! He is very knowledgable, friendly and calm. He always makes us feel at ease and very willing to help us with questions and concerns. He is a man of his word and we are appreciative of the excellent service level he delivers. More

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Purchase of 2019 Ford Edge Titanium I traded in my 2015 Ford Edge for a 2019 Edge Titanium, I have been a customer at Klaben Ford for the last 17 years and have dealt with Bob Paytas as I traded in my 2015 Ford Edge for a 2019 Edge Titanium, I have been a customer at Klaben Ford for the last 17 years and have dealt with Bob Paytas as my advisor. He understands what I want and is ready with recommendations and over the years I have learnt to trust his expertise. It is always a pleasure to deal with him and is one of the main reasons why I continue to go back to Klaben Ford in Kent. With the new purchase Branden Johnson was very helpful on the IT part of the car and Denise Alcorn made the final purchase easy. In the past also Mike Brandvold needs to be commended for his advise for the maintenance of the cars. A great team! More

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