Mike Campobasso | Page 2

All the employees and amanger went above and beyond, in assisting in the purchase of my vehicle. assisting in the purchase of my vehicle. More

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Purchased a new Hyundai Santa Cruise First negative feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” S feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” So I had to take my car to a local shop where I only had to wait 1 day Second bad experience ~ the brakes for my new 2022 Santa Cruise started making loud noises and bad vibration when stopping. Car was only 6 month old. I called Darcy Hyundai in Joliet and requested an appointment to bring in for inspection because I was worried about not being to stop. Was informed that I had to wait 3 months to bring in for service. I then requested to speak to the service manager. He asked why did I want to speak to him? I told him the issue. His response was “what were you told” I said they want me to wait 3 months. He said “ you heard they, you have to wait” I said it’s a new vehicle! He said it didn’t matter. I said the vehicle wasn’t drivable, can I drop off and possibly get a loaner. He said “no loaners” So I had a new vehicle with a safety issue and Darcy wouldn’t help me! I took a loss by trading the car in with a different dealer I will never buy a vehicle again from Darcy Hyundai ~ the worst service I’ve ever had And rude treatment by management More

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Great service by all who helped D'Arcy Motors is turkey great to go to fir a quality car buying experience. great to go to fir a quality car buying experience. More

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Always have a great experience at D'Arcy. Staff is friendly, the service department is clean, comfortable waiting room. Staff is friendly, the service department is clean, comfortable waiting room. More

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Purchased my wife a 23 Hyundai Sonata Hybrid limited she couldn't be happier. The process was easy and straight forward . No pressure sales and sold car with no mark ups. couldn't be happier. The process was easy and straight forward . No pressure sales and sold car with no mark ups. More

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All the Representatives were informative, patient and courteous. It was a pleasure buying another Hyundai from this dealership. courteous. It was a pleasure buying another Hyundai from this dealership. More

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Bought over 30 vehicles here over many years and this recent one is just another great experience, even in these tuff times for the auto industry D'Arcy Hyundai continues to shine and with honesty, thank recent one is just another great experience, even in these tuff times for the auto industry D'Arcy Hyundai continues to shine and with honesty, thanks to GM Mike Compobasso and Jimmy Kucouba in sales and Francisco with the final paperwork. More

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Lucky to have this dealership to maintain my vehicle, always quality workmanship and friendly environment always quality workmanship and friendly environment More

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Everyone is so pleasant and professional. .. starting with Lauren Gall's patience to Scott (Sales Mgr), Francisco (Finance), and Mike C. and to John W. (service). I switched from Napleton to .. starting with Lauren Gall's patience to Scott (Sales Mgr), Francisco (Finance), and Mike C. and to John W. (service). I switched from Napleton to Darcy for my cars now, and do not regret it. If there is one thing that is a major differentiator at Darcy, I would say it is the professional way they handle their customer's needs, and how once they give you a quote, there are no "surprises" when you get to "Finance". Thank you for your integrity and providing a "sales experience" that was expeditious and professional. More

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Everyone is always friendly and helpful. Everyone explains things in an understanding manner. Always great. Everyone explains things in an understanding manner. Always great. More

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