Mike Catman | Page 2

I recently bought a car from Murray Ford. I live in Jacksonville and it was worth the 1 hour drive. It was the best car buying experience of my life. I live in Jacksonville and it was worth the 1 hour drive. It was the best car buying experience of my life. More

by Jaxsport Verified Customer Verified Customer

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Fantastic place to buy a vehicle from Amir to David Green great place! Customer Service is outstanding! great place! Customer Service is outstanding! More

by Cary88 Verified Customer Verified Customer

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xxxx. No call backs, poor communication. A ford dealership that can’t even do body work or have a body shop nearby that can? I guess that’s what you get wh No call backs, poor communication. A ford dealership that can’t even do body work or have a body shop nearby that can? I guess that’s what you get when the population of starke is 5000 people and inbreds get grandfathered in to work at the dealership. Rudeness and dishonesty can go a long way Murray. From service advisors to service directors take your car elsewhere cause Murray ford’s people are incompetent little droolers. More

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Amir Asadi, Dale Murray and there team are the best in the business as far as I am concerned, they really make you feel like your needs as a customer are number one to them. There commitment to customer s the business as far as I am concerned, they really make you feel like your needs as a customer are number one to them. There commitment to customer service and sales is second to none. I have in the past purchased several new Ford vehicles from Murray Ford. I will continue to by all my Ford vehicles from Murray Ford Super Store. I will also continue to recommend all of my friends and anyone I know is looking to purchase a Ford vehicle to Murray Ford to purchase there new vehicles. More

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Great people! Great price! No hassle With my vehicle purchase. They had the exact car I was looking for. The manager actually texted me a picture of it when it cam Great price! No hassle With my vehicle purchase. They had the exact car I was looking for. The manager actually texted me a picture of it when it came in. More

by MICHAEL.CATMAN Verified Customer Verified Customer

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I have been buying my vehicles from Murray Ford for quite a few years now and they have all treated me with respect and honesty a few years now and they have all treated me with respect and honesty More

by JAMESANDDAWN Verified Customer Verified Customer

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My wife and I drove to Murray Ford from Newberry because of their great inventory of F-150 Pickup Trucks. We were greeted by AJ Mikkelson, AJ was extremely professional, there was no pressure from him to m of their great inventory of F-150 Pickup Trucks. We were greeted by AJ Mikkelson, AJ was extremely professional, there was no pressure from him to make any specific choices. He presented a lot of options and choices to us and listened to what we were looking for. Murray Ford had at least 28 F-150 Pickup Trucks on their lot to choose from. In short order we found the perfect color with all the options we wanted. AJ provided great customer service to us. We then met Rick Oster in the Finance Department. Rick was very professional and has a great customer service personality. He found us fantastic financing with a great interest rate for our new 2020 F-150 XLT Pickup Truck. By the end of afternoon we completed all the needed paperwork and now are the owners of a brand new 2020 Ford F-150 XLT Pickup Truck. My wife and I are completely satisfied with the great customer service that was provided to us. We highly recommend Murray Ford to anyone who is planning on purchasing a new vehicle. We have already recommended them to our family and friends. A big THANK YOU to AJ and Rick, they provided 5 Star customer service to us. Cheryl and Robert B Newberry Florida More

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From start to finish we were treated with class and respect for our wants and needs in a vehicle. From the choosing to the signing , our experience was nothing short of awesome!! Thanks for doing s respect for our wants and needs in a vehicle. From the choosing to the signing , our experience was nothing short of awesome!! Thanks for doing such a great job guys! More

by LastByrdStanding Verified Customer Verified Customer

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Expectations of Quality Service Shot Down I had been taking my past two Ford vehicles to Murray Ford in Starke, since 2011. Service was always top notch, until this year. I had the battery die I had been taking my past two Ford vehicles to Murray Ford in Starke, since 2011. Service was always top notch, until this year. I had the battery die in my 2014 Escape in April 2019, towed in to dealership and expected a simple fix and go. Upon getting the vehicle back all was good until the car would not start the following day. Reached in to battery compartment and a cable was loose, moved it a bit and then I was able to start the car. Took it back to Murray Ford the following morning and waited for them to fix the issue. According to the tech that corrected the problem, the tech that had replaced the battery didn't bother connecting it back properly. Fast forward to May 2019, I go to service the K&N Air Filter that I had installed in my Escape when I bought it. It had reached the 100k mile point to clean and service the K&N Air Filter. To my surprise, my K&N airfilter was gone, replaced with a standard Ford air filter! So sometime between 50K and 100k miles, a tech ignored the decal advising of the K&N Air Filter and replaced it with a standard one. I also discovered the air filter box was broken, possible rough handling when taking it out for the battery. Being concerned over the lackluster service, I sent Ford Corp and Murray Ford a letter, with pics detailing the recent issues and my concerns for using their service department, not feeling that I could trust their techs to not damage my vehicle. Ford Corp responded advising with a form letter response that dealerships are independently owned, blah, blah but would file my complaint. Never heard a peep from Murray Ford. More

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Check engine light I still have a check engine light on will I be able to have this repaired when I get back in town Friday was told it’s a egr sensor by management I still have a check engine light on will I be able to have this repaired when I get back in town Friday was told it’s a egr sensor by management More

by Patrick Verified Customer Verified Customer

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