Mike Cooney | Page 49

Service questions After there were some questions about information we had received, Klaben promptly answered our concerns and worked with us. Explained the situation a After there were some questions about information we had received, Klaben promptly answered our concerns and worked with us. Explained the situation and promptly responded to our satisfaction. More

by GILLIS44260 Verified Customer Verified Customer

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Fantastic service with no pressure to buy. Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features m Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features my edge and constantly asked if I had any questions. The buying process was quick and easy. Best experience I have had buying a car. More

by boppie6 Verified Customer Verified Customer

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The Third Time's the Charm Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towar Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towards putting you in the driver's seat of your dream Ford! More

by BALANCY62575 Verified Customer Verified Customer

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Another GREAT EXOERIENCE at Klaben! Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sak Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sakes 3.). Excellent Service and 4.) Excellent Care throughout the ownership of your car. More

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TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELPFUL TO GET YOU WHAT YOU WANT, AND GET IT DONE QUICKLY. I'VE BEEN WORKING WITH RICH KLABEN, TERRY COLBERT, AND MIKE COONEY FOR AS LONG AS I CAN REMEMBER, AND MORE RECENTLY, DOUG CARTER. RECENTLY WENT IN TO RE-LEASE ANOTHER VEHICLES DO TO UNEXPECTED HIGHER MILEAGE THAT I HAD PUT ON ONE OF MY VEHICLES. THEY WERE ABLE TO HELP ME GET INTO TWO NEW LEASES WITH MINIMAL COSTS. WHEN I WAS DONE, I LEFT THERE PUTTING OUT LESS MONTHLY THAN I WAS BEFORE I WENT IN. (END OF THE YEAR SPECIALS ARE GREAT!) I WOULD HIGHLY RECOMMEND THE KLABEN FORD-LINCOLN DEALERSHIPS, FOR SALES AND SERVICE, TO ANYONE. More

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WONDERFUL EXPERIENCE! I Am officially a Klaben shopper..second vehicle I have bought from them this year..Mike Cooney was WONDERFUL....I used to shop at Falls Chrysler bu I Am officially a Klaben shopper..second vehicle I have bought from them this year..Mike Cooney was WONDERFUL....I used to shop at Falls Chrysler but never again...could not have asked for better customer service....felt they understood my needs and gave me the best price...but it truly is the service that will keep me coming back!! Thank you Bruce and Mike! You made car shopping "happy" not painful!! More

by Phyllis Howren Verified Customer Verified Customer

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Purchase of 2016 Ford F-150 After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experien After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experience and well worth the drive. Mike Cooney was an excellent salesman. Very knowledgeable and found exactly what I was looking for at a price that was within my budget. I highly recommend Mike Cooney and Klaben Ford for anyone searching for a new or used vehicle. More

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Easy! Best car buying I have ever done - thank-you to Mike for making the process so enjoyable! While I was at work, he went over the details with my husban Best car buying I have ever done - thank-you to Mike for making the process so enjoyable! While I was at work, he went over the details with my husband; all I had to do was show up and sign the paperwork. I was in and out in an hour, and even took at test drive. Great experience! More

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New Truck purchase When my wife and I arrived at Klaben, we were there to see Mike Cooney. We have a relationship with Mike and did not want to deal with anyone else. Wh When my wife and I arrived at Klaben, we were there to see Mike Cooney. We have a relationship with Mike and did not want to deal with anyone else. When we arrived Mike was dealing with a "difficult" customer. He directed Eben Wicks to help us until he was done. Eben is young which usually means I would not like dealing with him. Eben surprised me. Eben was knowledgable, friendly and attentive. He worked hard to assist us in selecting a vehicle and explaining the vehicle to us. I wanted a simple truck, which is not made anymore. Eben explained the new truck to me and worked well with my "old school" attitude. Eben showed me all the new features of trucks and explained them to me in a way that I could understand. Jennifer Bowen from Finance was great to work with. Friendly and outgoing. She also knows her job and made the paperwork process easier. Jennifer knows the warrenty options and helped us select the warranties that worked best for us.She shared parts of her life with us and made us feel like she wanted to help us and it was not a burdon to deal with us. I had a bed liner put in the new truck and had dealings with Kim from Service on the day of the purchase. My wife and I also know Kim Wolfram from past dealings with Klaben. Kim is simply great. She knows her job and does it well. She takes the time to explain every part of the process of getting a vehicle serviced. My old vehicle had some problems and the repair process was difficult for the tech to reapir because of the condition of the truck. Throughout the process, Kim was there keeping me updated and giving me honest progress reports. . Throughout the process Mike was overseeing everything. Mike knows that I am not one to deal with an unknown person. Mike made sure that my wife and I were happy with the process throughout and who was helping us. Mike is a no nonsence sales person and his honesty and integrity are the reason that we go to Klaben. I was sure that Mike knew what he was doing when he had Eben assist us and he was correct. Overall the experience was excellent. The attitude and dedication of the staff at Klaben Ford made the process enjoyable for us. I do not like buying cars becuase of the process. The staff at Klaben made the entire process better. There was no pressure to buy something I did not want or need. The staff simply explained options and let us decide what was best for us. I would reccomend them to anyone in the market for a Ford/Lincoln vehicle. More

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Awesome experience Klaben offered me a fair price on my trade and worked with me to help me find a car that fits my needs. There was no pressure and my experience was st Klaben offered me a fair price on my trade and worked with me to help me find a car that fits my needs. There was no pressure and my experience was stress free. More

by Rachel1111 Verified Customer Verified Customer

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