Mike Harlow | Page 9

Good people work at this dealership. Mr. Rishi is very good salesman, he got me good vehicle. Financial transactions took care by Mr. Jacob very smoothly.. good salesman, he got me good vehicle. Financial transactions took care by Mr. Jacob very smoothly.. More

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Service review Very pleased with the service that I receive when I visit your dealership. Service writer is top notch . Disappointed that there was no coffee servic Very pleased with the service that I receive when I visit your dealership. Service writer is top notch . Disappointed that there was no coffee service. More

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Satisfied Infiniti driver I have had nothing but good to say about my experience at Infiniti of Clarendon Hills. Work is done well , on time and i'm informed of my cars needs. I have had nothing but good to say about my experience at Infiniti of Clarendon Hills. Work is done well , on time and i'm informed of my cars needs. Keep up the good work More

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Rate my salesman. Andreas was very kind to deal with. He was very knowledgeable about the car I was looking at to purchase. I didn't want to spend lots of time at the Andreas was very kind to deal with. He was very knowledgeable about the car I was looking at to purchase. I didn't want to spend lots of time at the dealership. He was very quick and accurate in dealing with this sale. More

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Stepping up. Customer-first attitude Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular mechanic. He stated that the car was "beautiful, but it's going to need a brake job very soon." He suggested we take it back to the dealer. Joe Belmonte's team did a great job..especially Mike Harlow. I don't want to get into anything too technical, but they showed me that the front brakes were fine, and the rear brakes, while worn, were actually well within the parameters for selling the car. However, they wanted our recent purchase to be a great experience. So, even though they were not technically required to do the job, they cheerfully provided a the full (single axle) brake job (for a very steep discount). While they were at it, they also replaced all the lug nuts, did an oil change and replaced the air filter...gratis. What a great, customer-first experience. They even gave me the used brake pads so that I could go "have a chat" with our regular mechanic. Thanks, guys! More

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Another nice deal! I've bought four Infiniti's from this dealership. The experience is great every time. I worked with Gary Muller initially through the internet depar I've bought four Infiniti's from this dealership. The experience is great every time. I worked with Gary Muller initially through the internet department and John Mekhiel for the actual sale. Both handled my deal with professionalism and expediency. I got the deal I wanted! And the service group is exceptional - Tony and his team never disappoint! You'd do well to purchase and service a car with these guys - I know I have! More

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Fantastic Dealership is top notch all the way. The showroom, service and customer areas are all spotless and well designed. The dean or and professionalism of Dealership is top notch all the way. The showroom, service and customer areas are all spotless and well designed. The dean or and professionalism of the employees is exceptional. None of the tired and typical “car dealership” processes are present here. Refreshing and enjoyable- I will refer all to this group. More

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Good experience buying a used car. I bought a used Volvo from this dealership. The process was easy and the car was clean and in excellent condition for the age and mileage. There was I bought a used Volvo from this dealership. The process was easy and the car was clean and in excellent condition for the age and mileage. There was an issue with the car that I missed during the test drive but the dealership was responsive in trying to diagnose the issue even though not Volvo experts. They checked as best they could then recommended I take it to the Volvo dealership in their group. They even called ahead to let them know I was coming. The car was repaired without any issues with costs from either dealership. Overall a good experience and would consider this dealership again for an Infiniti. Bill Harris was great throughout the entire purchase and repair process, and the service department was very helpful even though the car was not an Infiniti. More

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The worst experience with the service department My experience was the worst ever getting service the guy was rude & not helpful at all...I feel the service guy was prejudice very short with explain My experience was the worst ever getting service the guy was rude & not helpful at all...I feel the service guy was prejudice very short with explaining & didn't want to help at all... Because I had a outsider warranty he didn't want to take a chance on it & I never had a problem with this warranty at any other dealership. More

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Polite and accommodating Very polite and got the problem fixed. Service team looked at my car quickly and let me know they would need more time. They promptly got me into a Very polite and got the problem fixed. Service team looked at my car quickly and let me know they would need more time. They promptly got me into a loaner and I got on with my my day. More

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