Mike Henry | Page 35

My 2020 car buying experience at Tucson Subaru I was widowed six months ago and I was not looking forward to the process of buying a new car alone. I live in the foothills of the Tucson Mts., no I was widowed six months ago and I was not looking forward to the process of buying a new car alone. I live in the foothills of the Tucson Mts., no paved roads, and needed an economical, reliable, safe car for travel on rough roads in all kinds of weather. My son from Reno, NV visited me in Dec.. and we talked cars. His wife recently bought an Outback so he took me to look at Outbacks and Foresters at Tucson Subaru. A month later I returned with intention of looking further at a Forester, but still dreading the car-buying process. However, I was fortunate upon arriving to have connected with Mike Henry, a knowledgable, perceptive and competent sales person. He listened carefully, gave me just the right amount of information, did not try to oversell the product or features, and guided me to the right vehicle. I went home that day with paperwork that included comparative pricing, financing options, and all information necessary to make a decision. I was confident that Mike Henry was the person I wanted to work with and the Forester was the right vehicle for me. The next day I messaged him and arranged an appointment for this afternoon and tonight I drove my new Forester home. Working with Mike Henry made this purchase experience a positive, pleasant and refreshing one. I feel fortunate to have worked with him and also with Jennifer Duran who handled the paperwork for purchase very efficiently. I am happy to recommend Tucson Subaru to others based on this experience. More

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Great experience at this dealership. Mike Henry was exceptional-never pushy. 1st visit we explained that we had a lease vehicle & would not be buying until it was up-Mike was very helpful ,informative, exceptional-never pushy. 1st visit we explained that we had a lease vehicle & would not be buying until it was up-Mike was very helpful ,informative, and professional. Jennifer was very pleasant & helpful. This was the most pleasant experience I’ve had spending $50K in my life. Overall a great experience. We would recommend this vehicle & dealership to everyone. More

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great drive test with knowledgeable agent Great driving vehicle. Mike answered all my questions without pushing my personal boundaries. He made the technical enhancements this vehicle offers Great driving vehicle. Mike answered all my questions without pushing my personal boundaries. He made the technical enhancements this vehicle offers understandable for my low tech knowledge base. (I still have a dumb phone) I test drove lots of other vehicles in this class and price range. The Subaru was at the top of my list. Other dealerships and agents did not have answers to my questions, they only wanted to make a sale. More

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Went in for a service check. Left with a new car. I originally went in to see what needed done on my old Subaru Legacy. Turned out to need a lot more than I'd anticipated. The tech who serviced it s I originally went in to see what needed done on my old Subaru Legacy. Turned out to need a lot more than I'd anticipated. The tech who serviced it suggested looking into getting a newer car and showed me the refurbished used cars Subaru had for sale. I picked the one I liked and the Tech introduced me to Mike, who let me try out the car, and then helped get the paperwork sorted, signed, and filed in as seamless a manner as possible. I've never bought a car before and he made it painless. In the end I was able to drive my new, significantly better, car home that same evening. Thank you very mucy ^.^ More

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All contacts were with friendly, helpful personnel. Mike Henry was very good at explaining the Ascent we looked at, answered every question. I particularly liked his helpful, no-pressure approach. Henry was very good at explaining the Ascent we looked at, answered every question. I particularly liked his helpful, no-pressure approach. More

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Great dealership. Low pressure staff who knows the product will sell itself - I rolled up intending to buy from another place around the corner. I’m really happy! product will sell itself - I rolled up intending to buy from another place around the corner. I’m really happy! More

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Fabulous, completely customer service oriented dealership that surrounds the client with comfort. This is my third lease of a Cross Trek, the second from Mike Henry as a sales rep. His honesty, knowledge, that surrounds the client with comfort. This is my third lease of a Cross Trek, the second from Mike Henry as a sales rep. His honesty, knowledge, integrity, humor, and patience brought me back to deal with him directly again. More

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Excellent product and experience We had a very good experience with Tucson Subaru. Mike Henry is an excellent salesperson, knowledgeable, friendly and very patient. His personality wa We had a very good experience with Tucson Subaru. Mike Henry is an excellent salesperson, knowledgeable, friendly and very patient. His personality was one of the factors that led us to choosing Tucson Subaru. On another note I personally dislike having to meet with another person who tries to sell you a variety of options before you sign the final papers. I know almost ever dealer does it, but I am a person who does research and knows what I want and what I am willing to pay for. I dislike sitting there and saying no,no, no during the presentation. More

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No Hassle Experience Visited Tucson Subaru and had an excellent experience. We were allowed to walk around all the vehicles on the lot without any sales pressure. When w Visited Tucson Subaru and had an excellent experience. We were allowed to walk around all the vehicles on the lot without any sales pressure. When we made up our mind to look for some assistance, we met Mike Henry who was delighted to show us the vehicle of our choice. Without any sales pressure he educated us about the vehicle in a very courteous and delightfull manner. He took the time to make sure we thouroughly understood his explanations to our questions. Good job Mike.. More

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Back to Subaru We needed a new car and headed to Tucson Subaru. After owning a Honda CRV for some years, we decided to buy another Subaru and Mike Henry helped us pi We needed a new car and headed to Tucson Subaru. After owning a Honda CRV for some years, we decided to buy another Subaru and Mike Henry helped us pick a Forester. This was the best car buying experience we have had and Mike was very professional and accomodating to our needs. No anxiety, no worries, and no pressure. We would recommended Mike without reseervation. Jennifer Duran was great in guiding us through the title paperwork and we appreciate her patience. We were also glad that Tucson Subaru was making donations to various local organizations. It is so important to support our community! Thank you! More

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