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1102 Reviews of Mike Majors
August 26, 2020
I have purchased multiple cars at Family Hyundai. When you buy a car at Family, you are buying the very best service in the industry! you buy a car at Family, you are buying the very best service in the industry! More
by JOHNTROTTA75
Verified CustomerOther Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
August 25, 2020
I had Mike Major. He was good to work with. Still though, they had to replace the engine they just had replaced the week before. Leaving me without my car almost a whole month. The first time I wasn't given they had to replace the engine they just had replaced the week before. Leaving me without my car almost a whole month. The first time I wasn't given a loaner. When I got my car back the second time, I noticed new scratch marks and scuffs all around the front of my car. Also I had to call them to see what was going on with my car. I rarely got updates from them. Happy my car runs, but don't like the scuffs. More
by jnthncarson
August 21, 2020
Everyone was very helpful and the work on my car was done quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! More
by ashleyrogers0228
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Crystal
August 20, 2020
As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More
by PKARENPONDER
Other Employees Tagged: Jerry Lacy, Michael Kratschmer , Eric Kratschmer
August 16, 2020
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
by pperry
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin
August 10, 2020
Always a wonderful experience at Family Hyndai This is the second Hyundai we have owned and have never been disappointed with Family Hyundai sales and service! Service hours are accommodating and This is the second Hyundai we have owned and have never been disappointed with Family Hyundai sales and service! Service hours are accommodating and the staff is professional and very helpful. More
by bdowns
August 09, 2020
Great customer service Another great experience at Family Hyundai. Service team (Mike and Tom) were excellent and made sure everything was done to my expectations. Keep up t Another great experience at Family Hyundai. Service team (Mike and Tom) were excellent and made sure everything was done to my expectations. Keep up the good work. More
by DALP15706
Other Employees Tagged: Tom Salin
August 06, 2020
Recall Repair Fast service, easy in and out. No contact service during the pandemic is a plus. Just got back home after dropping vehicle off for service and receive Fast service, easy in and out. No contact service during the pandemic is a plus. Just got back home after dropping vehicle off for service and received the call about 15 minutes later that it was ready to be picked up. More
by Donna
July 31, 2020
Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More
by LBFM22
Other Employees Tagged: Colin Simmons, Michael Kratschmer , Tom Salin
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