Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 105

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,107 Reviews
4.5

1,107 Reviews

Write a Review

1107 Reviews of Mike Majors

September 14, 2020

Dealership Rating
Employee Rating

I've been going to this dealership for 2 years now and I can tell you they treat you with respect the minute you open up your door all the way up to when you leave.ive been to many dealers in my life but th More

by DV8992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Sep 15, 2020

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Eric and Mike here at Family Hyundai.

September 08, 2020

Dealership Rating
Employee Rating

I had another bad experience here. As my other review stated, the customer service and the speed of the work performed is great. However, again, my tires were all inflated to different pressures and it r More

by Nparadiso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

September 05, 2020

Dealership Rating
Employee Rating

I came in as a walk in for an oil change they showed me a dirty filter I had that needed replacing. I was in an out in a reasonable time. Very nice waiting room. More

by TRACEYMARTIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I'm guessing cant remember name

Sep 08, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2020

Dealership Rating
Employee Rating

Always courteous . Smiles with their eyes because they have to wear a mask . Listens to our problems and are never judgmental. The servicing of your vehicle is very important to all customers. More

by SHIRLEYCASEY10132t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Casey, Matthew

Aug 29, 2020

Family Hyundai responded

It has been a pleasure serving you, Shirley. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 28, 2020

Dealership Rating
Employee Rating

I was greeted as soon as I walked in. Everyone was very friendly and professional. I was really pleased with the entire service. I will recommend anyone I know that wants to purchase a vehicle. More

by HINTONERICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Jerry Lacy, Jason Lechowicz , Kelly Kuckelman, Joe Panici

Aug 29, 2020

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 26, 2020

Dealership Rating
Employee Rating

I have purchased multiple cars at Family Hyundai. When you buy a car at Family, you are buying the very best service in the industry! More

by JOHNTROTTA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Family Hyundai responded

Hi John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 25, 2020

Dealership Rating
Employee Rating

I had Mike Major. He was good to work with. Still though, they had to replace the engine they just had replaced the week before. Leaving me without my car almost a whole month. The first time I wasn't given More

by jnthncarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 11, 2020

Family Hyundai responded

Providing a positive experience is our top priority. We would love the opportunity to discuss your visit in greater detail and clear up any issues we can.

Sep 11, 2020

jnthncarson responded

Sure. Let's discuss

August 21, 2020

Dealership Rating
Employee Rating

Everyone was very helpful and the work on my car was done quickly. The work is top notch and I was given a loaner car while the work was being done which is super convenient. Would definitely recommend! More

by ashleyrogers0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Crystal

Aug 22, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 20, 2020

Dealership Rating
Employee Rating

Went in for an oil change and they failed to check tire pressure again, for the third time in a row now. Not at all happy. More

by MORGANZEEEEK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 07, 2020

Family Hyundai responded

Hello Morgan, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind reaching out to us at your convenience.

August 20, 2020

Dealership Rating
Employee Rating

As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More

by PKARENPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy, Michael Kratschmer , Eric Kratschmer

Aug 21, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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