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1104 Reviews of Mike Majors
September 03, 2023
I love bringing my car in , works gets done while I am at work usually finished by the time I have lunch . work usually finished by the time I have lunch . More
by JPAULL5954
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo, Robbie Watson , Eric Kratschmer, Tom Salin
September 02, 2023
My service rep was very helpful in explaining the software upgrade they were doing and that it might affect my remote start. It didn't, but I was happy he told what could potentially happen. software upgrade they were doing and that it might affect my remote start. It didn't, but I was happy he told what could potentially happen. More
by KAREN-BABER
August 31, 2023
EXCELLENT CUSTOMER SERVICE! CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAI CONSISTENT UPDATE ON VEHICLE REPAIR STATUS! PERSONALIZE ATTENTION TO CUSTOMER REPAIR ISSUES & CONCERNS!! GREAT PROFESSIONAL KNOWLEDGABLE STAFF! REPAIRS DONE RIGHT! More
by Sagw
Other Employees Tagged: Michael Kratschmer , MATT CASEY MIKE AT VEHICLE CHECKIN AND MIKE AT FRONT DESK AND JOHN THE SERVICE TECH WHO PERFORMED REPAIRS ON VEHICLE
August 24, 2023
Friendly service. And we’re much faster than I expected. Great job by all of ttecstaff And we’re much faster than I expected. Great job by all of ttecstaff More
by KEVIN_CLIFFORD
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
August 24, 2023
If you leave messages usually you can get a phone call lback. Honestly there were a couple Times i was l left hanging. But i have got call backs from both Mikes on different ocxasions and received ext lback. Honestly there were a couple Times i was l left hanging. But i have got call backs from both Mikes on different ocxasions and received extremely helpful immediate assistance for different issues. More
by ROSA Pritchett
Other Employees Tagged: Michael Kratschmer , Cant recall exactly everyone but never experienced rude or curt behavior from service teams. Realizing short staff and lots of repairs , parts and recalls my patience was at the forefront of my dilemmas.
August 16, 2023
Received my warranty engine replacement and can breathe again. Although the steps to getting the new engine were necessary for claims purposes, the anxiety was high. Family Hyundai understood and explain again. Although the steps to getting the new engine were necessary for claims purposes, the anxiety was high. Family Hyundai understood and explained each step of the process and helped to calm me along the way. Must share the drive is awesome but I am still checking my oil. Thank you for delivering on your warranty. More
by natalie_l_harper
August 16, 2023
Service department mgr Mike was exceptionally professtional and mindful of my senior years and the heat was very intense when my air conditioning went out in my vehicle. The newly employed techn professtional and mindful of my senior years and the heat was very intense when my air conditioning went out in my vehicle. The newly employed technician was very kind but of course still new. The technician who had phoned me to inform me parts were in eventually took over my car and as Mgr Mike had initiated at the onset expedited my repair so i was able to ride in comfort within a few days. I’m aware of shorrtages in staff and parts and very appreciative of the timely services i received. Thank all of the servicemen involved. More
by ROSA Pritchett
Other Employees Tagged: Tom Salin, Name? New technician and I believe Tom was the young man who phoned me parts were in.
August 14, 2023
Efficient service and friendly people. . Very comfortable waiting area. Very hard to get someone in service when you call. Many times you are told to call back and not even allowed to leave . Very comfortable waiting area. Very hard to get someone in service when you call. Many times you are told to call back and not even allowed to leave messages for your service advisor. This could be very serious if you have an emergency. Must make appointments six months in advance. THIS NEEDS TO CHANGE. More
by BOBBEE160
Other Employees Tagged: Al Pellizzeri , Tom Salin
August 14, 2023
My car repair for the recall was not completed in a timely manner. Very unsatisfied! timely manner. Very unsatisfied! More
by KMURRAY1207
Other Employees Tagged: Michael Kratschmer
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