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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 30

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

September 14, 2023

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Employee Rating

The job was done and they answered my questions. For this, I was grateful and informed. More

by LORAL.CZERAIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 14, 2023

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Employee Rating

Mike took very good care of me during my service visit. Very professional and helpful. More

by jmbrbdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience!

September 12, 2023

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Employee Rating

Excellent salesman never pushy very helpful. Nothing but a great experience would highly recommend to everyone. More

by tmarsan2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger, Robbie Watson

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Sep 13, 2023

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 12, 2023

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Employee Rating

Professional courteous efficient Service. Concise communication and good customer service with warranty on their PARTD More

by Sagw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Matt Casey John the Service Tech

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Sep 13, 2023

Family Hyundai responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 11, 2023

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I was very satisfied with the service I received from the Tinley location, very helpful More

by HEATHER79MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Sep 11, 2023

Family Hyundai responded

Thank you, Heather! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and Mike met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

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Employee Rating

Helpful and glad the service Dept text you updates On the status of your car. More

by MATTHIASSTACY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Ken in service

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Sep 11, 2023

Family Hyundai responded

Stacy, Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 09, 2023

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Employee Rating

Excellent experience with purchasing my 2023 Hyundai Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 y More

by TIFFANY011990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Colin Simmons, George "Skip" Hasenjaeger, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 11, 2023

Family Hyundai responded

Tiffany, Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new 2023 Hyundai! We're glad to hear we delivered such a great experience!

September 09, 2023

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Employee Rating

Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm More

by coolstuff91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Maverick Watson , Sonata Bartkus, Eric Kratschmer, Crytsal

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Sep 11, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2023

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Employee Rating

Everyone is great, really professional, and I always know my car is well taken care of. 5 stars!! More

by ASIA1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 08, 2023

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 07, 2023

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Employee Rating

Too long to get an appointment. Good Service but takes forever to get your car in there. More

by VFALSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 08, 2023

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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