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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 40

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

April 03, 2023

Dealership Rating
Employee Rating

I’m very pleased with Family Hyundai, from sales to service they are the best. They treat me with respect and are attentive to what I have to say. I’ve been a customer for a very long time now. More

by SERGIOCALEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Apr 04, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2023

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Employee Rating

Always very professional and polite. Explains what they are doing to the car that day More

by SRPARADOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

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Apr 03, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 01, 2023

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Employee Rating

Es buen trato y responsable el tiempo dicho fue el esperado y muy amables gracias More

by Gabrielbecerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

Family Hyundai responded

Thank you, Gabriel. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2023

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Employee Rating

Very fair, didn’t take very long for my oil change! They called immediately to tell me my car was ready More

by ROCHE399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Apr 01, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2023

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Employee Rating

They are professional,on time wen I was going through the check in.one words good. More

by Neno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2023

Family Hyundai responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2023

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Employee Rating

Family hyundai always makes me feel welcome and takes care of all my needs in a timely manner. Cozy waiting area and they are updating the showroom which already stands out More

by Nick Schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Carlos Alcantar, TJ Schmitt, Michael Kratschmer , Larry Edwards

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Mar 30, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Nick, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2023

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Employee Rating

I came in at 08 15 in the morning and was out by 09 30. and everything was fixed on time More

by jhauser1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2023

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Employee Rating

I love my family hyundai always take good care of me and never have to wait long ❤️ 💕 More

by vernellnorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Mar 30, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2023

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Employee Rating

Appointment for an oil change at 12:30PM, didn’t get keys to car until 4:00PM. Unacceptable! More

by Jrlesauski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt , Tom Salin

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Mar 30, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 24, 2023

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Employee Rating

The paint is peeling on my hood, snd I received a Recall form about the issue. I took my car in to this dealership on 2/16/23 to have it addressed. Pictures were taken, and I was told it would be turned int More

by Ldplaczek
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Salin

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Mar 30, 2023

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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