Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 42

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

March 19, 2023

Dealership Rating
Employee Rating

Mike majors and the service team at Hyundai are the best. The service they give us is the best. We would not buy a car any where else. More

by greeneclan
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 20, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike and our team here at Family Hyundai.

March 18, 2023

Dealership Rating
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Really awesome staff, and I am super happy with my purchase! Will be coming back and recommending! More

by nknatalia18
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 19, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2023

Dealership Rating
Employee Rating

Great service by the Service Advisor. The only issues I have was problems with the radio volume going out when I tried to call out. Luckily I was down the street and returned back to the More

by THOMASCONSGRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 29, 2023

THOMASCONSGRP responded

I would like to speak to someone about my comments. Who do I contact.

March 15, 2023

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Family Hyundai is family friendly and do quality service they do not keep you in there all day to be a dealership. More

by QUANTASRIVERS
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 15, 2023

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I have been a loyal Family Hyundai customer since 2007. I would highly recommend to everyone I know. More

by KHERN678
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Mar 16, 2023

Family Hyundai responded

Thank you so much for your excellent review! We truly appreciate your loyalty to Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 13, 2023

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Employee Rating

It took 3 days for the warranty company to be contacted about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. More

by Dr.Lezah.BrownEllington
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Michael Kratschmer

Mar 16, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 10, 2023

Dealership Rating
Employee Rating

They are fair, customer oriented and do good repairs. Ken, Crystal and Tom very courteous and polite. Gabriel and Frank drivers very courteous. More

by LYDIAIMANII790
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin, Ken Crystal Colin

Mar 13, 2023

Family Hyundai responded

Thank you, Lydia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2023

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Employee Rating

Mike majors was excellent in helping me resolve the issue with my vehicle. He was very friendly and assured me my car would be fixed and it was! He was patient and very helpful which is much appreciated from More

by axm769
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Mike and the team were able to help, and we hope to see you again!

March 09, 2023

Dealership Rating
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Great customer service experience. I would highly recommend anyone to come visit this Hyundai dealership. More

by jereespeaks
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 09, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 08, 2023

Dealership Rating
Employee Rating

Very professional workers and staff,My work on my car was quick and fast,very pleased More

by grantsiezega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

Mar 09, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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