Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 53

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

December 01, 2022

Dealership Rating
Employee Rating

It's very nice to see the leadership of the employees and the service is excellent 👍 More

by danielfleming1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Family Hyundai responded

Thank you so much for your kind words, Daniel, and for taking the time to leave us this wonderful feedback!

November 30, 2022

Dealership Rating
Employee Rating

I've made multiple purchases from family hyuandai and they have never failed to deliver truthfully I would get a good deal no matter where I purchased because I do my homework BUT ITS THE SERVICE DEPT th More

by Black Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Bob Ross, Tom Salin, Larry Edwards

Dec 01, 2022

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 02, 2022

Black Knight responded

Its very easy to speak the truth

November 29, 2022

Dealership Rating
Employee Rating

Very poor customer service. Over 30 days before returning call. Agents acted like non professional once confronted to ask about an update. Agents saw I was upset and started mak More

by Harry Lambros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Eric Kratschmer

Dec 03, 2022

Family Hyundai responded

Thank you for your review, Harry. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 24, 2022

Dealership Rating
Employee Rating

I am mostly satisfied with the service this company renders. I know prices are high but can’t afford the changes. More

by ONEZ53
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy, Colin Simmons, Ricky Gushi , Octavien Johnson

Nov 24, 2022

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 24, 2022

Dealership Rating
Employee Rating

I've never been disappointed in the service I've received. Always courteous, professional & accommodating. I work nights so their flexibility with getting my car in & serviced has been great. They d More

by DMARIE7116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Nov 24, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2022

Dealership Rating
Employee Rating

Great service department always ready when you get there. Always very fast to get your car back! More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

Nov 22, 2022

Family Hyundai responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2022

Dealership Rating
Employee Rating

Well run. Nice people providing professional service. Rare these days. I will be looking for an suv soon and will now strongly consider Hyundai More

by brianrpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Family Hyundai responded

Thank you, Brian! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 18, 2022

Dealership Rating
Employee Rating

The transaction was very smooth there’s never a problem I always waited for service. More

by pdorn65184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 20, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2022

Dealership Rating
Employee Rating

I already sent the review. This is the third notification that I did not but I did I gave them very high ratings that was very pleased and happy with what. They did. More

by BED405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 18, 2022

Dealership Rating
Employee Rating

My car was in the shop for almost 3 months needing a New engine and starter under warranty. They did not offer me a courtesy car and I was without a vehicle for almost 3 months!! I was Also told it would o More

by kddruhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 21, 2022

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

...
53
...

Dealership Inventory (368 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $33,273
2026 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive