Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 88

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

November 28, 2021

Dealership Rating
Employee Rating

Got the appointment. Dropped the car off. The oil got changed and the electrical issues got resolved. More

by rustynickl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Family Hyundai responded

Rusty, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 20, 2021

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Employee Rating

Thank God I had my wife follow me to dealership. If I opted to “wait”, I would have been sitting in the lobby for over 3 hours for an oil change and I had an appointment. My local auto shop back home wo More

by dadme1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2021

Family Hyundai responded

Quality customer service is always our number one priority, and we're sorry to hear that we did not meet your time expectations. If you would like to discuss this with one of our managers, please reach out to us. We thank you again for choosing Family Hyundai and look forward to having you as one of our valued customers for many more years to come!

November 18, 2021

Dealership Rating
Employee Rating

Excellent service Mike is great always friendly keeps me informed car always cleaned and done on time. More

by DEBP8929
Recommend Dealer
Yes
Nov 18, 2021

Family Hyundai responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

November 17, 2021

Dealership Rating
Employee Rating

The customer experience was excellent. Austin Osabuohien was very personable and extremely knowledgeable. Austin took the time to ensure that all the questions that we had pertaining to the Genesis GV80 3. More

by DAR362003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Austin Osabuohien

Nov 17, 2021

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Austin could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 17, 2021

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Employee Rating

Vehicle finished before expected time which was wonderful! Friendly staff all of the time there. More

by cspain1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 17, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your great experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 16, 2021

Dealership Rating
Employee Rating

Same day service and courtesy on the call to let me know when it was ready More

by MJMCKE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

November 16, 2021

Dealership Rating
Employee Rating

I was provided Prompt service along with friendly staff. They have given me a ride to work too. More

by PAM1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Nov 16, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2021

Dealership Rating
Employee Rating

everyone was very friendly when we arrived. They took are car right away and called us when it was ready for pick-up. They gave us our oil change, and totally wowed us in a great way by cleaning the inside o More

by DEBELLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 10, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

Nov 11, 2021

DEBELLA3 responded

Thank you, have a great day.

November 10, 2021

Dealership Rating
Employee Rating

Bryan did a good job of taking care of me in a very efficient manner. More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer , Sonata Bartkus, Eric Kratschmer, Tom Salin

Nov 10, 2021

Family Hyundai responded

Thank you, Dan, for taking the time to share your thoughts on working with our team. We're glad to hear Bryan delivered such a great experience!

November 10, 2021

Dealership Rating
Employee Rating

Family Hyundai has been great for us, always there for your needs. Will always be the best for the next Hyundai. More

by SMITRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Nov 10, 2021

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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