Mike Miller | Page 6

Terrible. Just Terrible. My first experience with this dealership will definitely be my last. After months of research I decided to purchase a Honda Odyssey. The car is fantas My first experience with this dealership will definitely be my last. After months of research I decided to purchase a Honda Odyssey. The car is fantastic and is easily the best car I've ever owned. Buying said car was about as painful as humanly possible. It started very well. I met a salesman that I respected and who respected me as a customer and a person. He never pressured me one bit and listened to what I had to say and cared that I got what I needed out of a vehicle. His name is Joshua Adams and he no longer works at this dealership because he was FIRED right after my deal. So if you want to look him up, he now works over at Kia. It's such a shame because no one at this dealership knows or loves Hondas as much as Joshua. Their loss. Onto what happened. I had a great exchange with Mike the sales manager and I got a great deal on the van. I was incredibly happy up until I met Dave Gero. The man is the biggest liar I have ever encountered at a dealership, which is saying a lot because in the last 10 years I have purchased more than a dozen vehicles. Everything that comes out of that man's mouth is a lie. He already had my business. He did not need to lie. I had outside financing and he decided to lie about that. He lied about my vehicle. He made up stuff constantly. I caught him in several lies and brought these to the attention of Mike, who never followed through with my complaints although he acknowledged there were serious issues that should be brought to Danny (GM). Then when my salesman confronted him for the several lies and the fact that he was lying to new customers the week after I bought my car, Joshua was let go for not being a team player. Yeah, a team player is one who seeks to lie and screw customers as much as they can. Columbia Honda is not the smart choice. It is the worst choice. Joshua cares about his clients and wants them to be taken care of. Dave specifically doesn't care about anyone but himself and why he feels the need to make stuff up and lie constantly is mind-boggling to me. You can sell cars by being honest. You don't need to lie. More

Report | Print

Honest,thorough,quick and friendly Had an excellent inventory to choose from, salesman was honest, friendly and informative, was under no pressure at anytime, everyone performed their p Had an excellent inventory to choose from, salesman was honest, friendly and informative, was under no pressure at anytime, everyone performed their part with integrity. Ryne Armstrong the salesman went above and beyond to answer my questions and concerns, and was very respectful and professional. He was very genuine and feel a relationship was established for many yrs to come on future purchases. More

Report | Print

EXCELLENT customer service From the start, Ryne Armstrong was a low pressure dealer. He was patient and gave us time to talk and look at all the inventory. He never tried to s From the start, Ryne Armstrong was a low pressure dealer. He was patient and gave us time to talk and look at all the inventory. He never tried to sell us something we did not want. More

Report | Print

Purchasing my new Honda Everyone was exceptionally helpful and friendly especially Ben McCanless who helped me through the process of purchasing my first new car on my own! Everyone was exceptionally helpful and friendly especially Ben McCanless who helped me through the process of purchasing my first new car on my own! From start to finish he was great. More

Report | Print

Great new (used) car; great experience! Stopped into Columbia Honda on Friday, greeted by Ryne who found the perfect used CR-V for us and let me test drive overnight. The family loved this Stopped into Columbia Honda on Friday, greeted by Ryne who found the perfect used CR-V for us and let me test drive overnight. The family loved this car! This is our fifth Honda in 36 years. They've all been great cars for the long haul and just keep getting better. We returned on Saturday. Ryne was with other customers, but Mike took care of the deal. From what we found online, the price was already competitive, but Mike gave us our target price even before we could ask! Everything seemed very transparent. Trent called around on a Saturday and found a low finance rate for us and was very patient with all my questions. We were very impressed with our buying experience yesterday, and we've been working with Autumn in service for as long as I can remember. She's fantastic as well. More

Report | Print

Great Experience Ryne Armstrong and Columbia Honda was the only dealership able to work out a great deal for our situation. Our 2016 Honda Civic is a great car with am Ryne Armstrong and Columbia Honda was the only dealership able to work out a great deal for our situation. Our 2016 Honda Civic is a great car with amazing gas mileage. More

Report | Print

Best personal dealership experience I went in looking for specific features and I got more than I could have hoped for and at a better price than I had planned on. My salesmen was very k I went in looking for specific features and I got more than I could have hoped for and at a better price than I had planned on. My salesmen was very knowledgable about the product and was able to answer all of my questions. He not only walked me through the car's features, but demonstrated them as well. I felt everyone was friendly and there was no pressure put on me at any time. I intend to return for servicing at this dealership. More

Report | Print

Great Car Buying Experience! We recently worked with Ryan to purchase a Certified Pre-Owned Honda Odyssey. While we originally went to buy a different vehicle, Ryan showed us this We recently worked with Ryan to purchase a Certified Pre-Owned Honda Odyssey. While we originally went to buy a different vehicle, Ryan showed us this vehicle thinking it might fit our needs better and it was love at first drive. Ryan and Mike worked tirelessly to get our payments where we were satisfied with them, as well as getting us the most money possible out of our trade in. Once we agreed on a deal, the dealership was already closed, and it had been a crazy busy Saturday for them. Not only did they stay almost two hours past closing time to take care of us, they also bought us and our two young children pizza for dinner. Trent made the financing paperwork process simple and painless-the easiest I've ever encountered with a vehicle purchase. We loved our experience and would absolutely go back to Columbia Honda again! More

Report | Print

Lesley was great. Made Dreams Come True No high preasure, very professional. Was at peace, made buying a car fun . Everyone was kind and helpful. If you are l [king for a car this is the p No high preasure, very professional. Was at peace, made buying a car fun . Everyone was kind and helpful. If you are l [king for a car this is the place to go. Maybe not Disney World but in my book this is were Dreams Come True. Thank you for everything. You have gave me faith in car dealers. More

Report | Print

Bill Shelton made our experience very pleasant. The service of our salesman, Bill Shelton, was excellent!!! Mike Miller was also helpful in locating the car we wanted. Bill Shelton personally int The service of our salesman, Bill Shelton, was excellent!!! Mike Miller was also helpful in locating the car we wanted. Bill Shelton personally introduced us to each one of the department managers and the company general manager. Everyone was very friendly and helpful in every way. More

Report | Print