Mike Niedzwiecki | Page 82

Great Experience I purchased my first BMW for my wife yesterday and dealt with John Caruso. Although it was a busy Monday at BMW, John was able to find time in his hec I purchased my first BMW for my wife yesterday and dealt with John Caruso. Although it was a busy Monday at BMW, John was able to find time in his hectic schedule to explain the BMW experience; test drive a car;and make a purchase all in a matter of a few hours. I drove off the lot with my wife's new car and all paperwork was handled with no issues. John did a great job explaining all the benefits of owning a BMW and their BMW Genius was fantastic. We've owned many luxury cars but this by far is a solid car and BMW of Westlake is a fantastic facility with great inventory and a high energy staff. Give John a call if in the market for a fantastic car! More

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Easy transition from one lease to another! John Caruso was a very good salesman. He assured us that a defect on the car, found prior to taking ownership of the vehicle, would be taken care of i John Caruso was a very good salesman. He assured us that a defect on the car, found prior to taking ownership of the vehicle, would be taken care of in a timely fashion, without any cost to us. I was very grateful for not being subjected to a lengthy discussion taking care of the issue. He communicated well throughout the process. More

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Another great experience! Purchased our second BMW from this dealer and Scott Wright in particular, everyone was great to work with and we will surely look to return in the fut Purchased our second BMW from this dealer and Scott Wright in particular, everyone was great to work with and we will surely look to return in the future. More

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Excellent, customer focused dealership! BMW of Westlake is an exceptional dealer. From the introductory conversation through completion of our purchase, Scott, Bob, and Mike went out of thei BMW of Westlake is an exceptional dealer. From the introductory conversation through completion of our purchase, Scott, Bob, and Mike went out of their way to ensure our needs were met. More

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Awesome experience. My Client Advisor, Ken Delk, made my first BMW buying experience awesome. Ken is professional, knowledgeable, efficient, personable, and I could not b My Client Advisor, Ken Delk, made my first BMW buying experience awesome. Ken is professional, knowledgeable, efficient, personable, and I could not be happier with my BMW experience. No pressure sales just great guidance from Ken. Mike from finance was very helpful as well. I love my new X1. Thanks again Ken and MIke. Christine DeBow More

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Awesome experience This purchase is our first BMW. this is the best dealer I've ever been. Very nice environment. Friendly and experienced sales man. We had great time t This purchase is our first BMW. this is the best dealer I've ever been. Very nice environment. Friendly and experienced sales man. We had great time there. Very family friendly. We had two kids with us. Everybody around are nice to them, although the kids are noisy and messy. We purchased the car in just one visit. I recommend this dealership from my heart. Scott, Mike and Frank, you guys are awesome. More

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Upgrade They upgraded us from a 2013 BMW to a 2015 BMW for a great price! awesome service and everyone is super friendly and helpful.. Could not have asked fo They upgraded us from a 2013 BMW to a 2015 BMW for a great price! awesome service and everyone is super friendly and helpful.. Could not have asked for a better experience More

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Terrific Dealership This is the 8th BMW we have leased or bought and the 4th from BMW of Westlake. John was my advisor for this latest 535 and did a terrific job in helpi This is the 8th BMW we have leased or bought and the 4th from BMW of Westlake. John was my advisor for this latest 535 and did a terrific job in helping me to choose between the different 5 series available. Mike also did a great job in dealing with the financial terms and agreements. I highly recommend both the dealership and these two gentlemen. More

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M235i xCoupe I was pleased with the professionalism, courtesy, and helpfulness of both the salesman, Scott, and the finance manager, Mike. Scott was accommodating I was pleased with the professionalism, courtesy, and helpfulness of both the salesman, Scott, and the finance manager, Mike. Scott was accommodating to my schedule, and Mike was very efficient in processing the paperwork. More

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Best Test Driving Experience John Caruso at BMW Westlake was very helpful. Before letting me test drive the car, John drove the car while I sat in the passenger seat to show me h John Caruso at BMW Westlake was very helpful. Before letting me test drive the car, John drove the car while I sat in the passenger seat to show me how the car performed. We went to an open parking lot and performed several quick and/or sudden maneuvers to show off the car's handling and performance. Based on what John showed me while he was driving the car, I was already sold on the car without driving it myself. This was the first time that I had test-driven a car where the sales rep said before you drive it let me show you what it can do. I though it was odd at first, but after experiencing how much of it a difference it made by the time he let me drive it, I really appreciated and could tell what an enthusiast he was of BMW's product. I felt that John and the rest of the BMW Westlake team were very aggressive in their pricing and finding the lowest APR that was out there. This is my first BMW, but my 6th car overall and was the best test driving and buying experience that I have had. More

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