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Mike Riccardi
Refer Me
71 Reviews
An employee since 1993, Mike is proud to be the service and parts director at Flemington BMW. He has helped the department grow to include include four experienced service advisors and eleven technicians. He is most proud of mentoring his son, Mike Jr., who works for him at the dealership following the family tradition of Riccardi's working for Flemington Car and Truck.
Read moreDealership Experience
30 yrs, 8 mos
Industry Experience
49 yrs, 3 mos
71 Reviews
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71 Reviews of Mike Riccardi
November 28, 2019
Excellent service! Have done repeat business for over 10 years and it is because of their staff. Very customer focused!!! From sales to service they are the best. years and it is because of their staff. Very customer focused!!! From sales to service they are the best. More
by BKimelblatt
Other Employees Tagged: Ed Kiley, Mike Riccardi Jr., Jim Hierl, Debra Lam , Hezekiah Benjamin-Ottley, Jan Michael Blakley, Dana Claxton Sabo, Bill Hinton, J.R Nast
Helpful 
August 12, 2019
Only the Best!!! Dana is the best treated me like I was family. My concerns were hers and she was not satisfied until I was. Contacted me regularly to keep me up to da Dana is the best treated me like I was family. My concerns were hers and she was not satisfied until I was. Contacted me regularly to keep me up to date. More
by BigAl
Other Employees Tagged: Tom Terrill, Ed Kiley, Noha Amin , Dana Claxton Sabo
August 09, 2019
Always An Exceptional Experience Just picked up my 5th car from Flemington BMW and as always it was a wonderful experience! The team of Ed Kiley, Tom Terrill, Mike Riccardi, John Cava Just picked up my 5th car from Flemington BMW and as always it was a wonderful experience! The team of Ed Kiley, Tom Terrill, Mike Riccardi, John Cavanaugh, and Jan Michael Blakley is just simply the best. They're always super friendly, professional and very accommodating, going above and beyond to ensure their customer's ultimate satisfaction. I can't say enough great things about this dealership from sales to service. That's why they keep me coming back. If you're looking for an exceptional dealership and car buying experience, look no further than Flemington BMW! More
by J Yost
Other Employees Tagged: Tom Terrill, Ed Kiley, John Cavanaugh , Jan Michael Blakley
July 12, 2019
Stellar Service...Always! I can't say enough great things about Flemington BMW Service. Service Manager Mike Riccardi and his entire staff are top-notch and go above and beyond I can't say enough great things about Flemington BMW Service. Service Manager Mike Riccardi and his entire staff are top-notch and go above and beyond to ensure the best customer service experience. Service Advisor Dana Claxton is always very courteous, friendly and professional. Dana is highly knowledgeable and trustworthy. If you're looking for stellar service, look no further! More
by J Yost
Other Employees Tagged: Dana Claxton Sabo
April 17, 2019
excellent listening skills Listening and trying to decipher symptoms expressed by a customer is extremely important, we all have a story and want to be heard. Jim Hierl my Serv Listening and trying to decipher symptoms expressed by a customer is extremely important, we all have a story and want to be heard. Jim Hierl my Service Advisor and Mike Riccardi Service Manager do this without judgement toward their client providing great customer service. Thanks!:) More
by palazzo
Other Employees Tagged: Jim Hierl
March 30, 2019
THIRD FLEMINGTON BMW X3 PURCHASE IN A ROW I bought my first BMW X3 from Flemington BMW at their fun exciting tent sale ne evening in 2008 and enjoyed driving it for years! The sales staff, esp I bought my first BMW X3 from Flemington BMW at their fun exciting tent sale ne evening in 2008 and enjoyed driving it for years! The sales staff, especially Bill Hinton is exceptional and such a pleasure to work with! I drove that X3 for 4 years and in 2012, I bought a new X3 and gave the first one to my daughter who drove it for the next 7 years and I knew she was in a safe reliable vehicle, that was fun to drive! I just traded it at 13 years old, and it had 137,500 miles and was still running great! BTW - the service department, headed by Mike Riccardi, Sr is outstanding as well! Now I bought my THIRD BMW X3 2019 from Bill Hinton once again! And I just love driving it! The sales experience is a pleasure - Bill is knowledgeable and easy to work with! No pressure. The entire sales experience including financing and closing on the car was easy! I was considering other vehicles, but I went back for the sales team and the BMW quality and reliability and I always go to Flemington BMW and Bill Hinton! More
by MARLEYS MOM
Other Employees Tagged: Byron Brisby Jr., Noha Amin , Bill Hinton
March 30, 2019
Very Professional I am a Flemington BMW customer for 10 years and have always been treated in a professional manner. Bill Hinton is extremely knowledgable and makes yo I am a Flemington BMW customer for 10 years and have always been treated in a professional manner. Bill Hinton is extremely knowledgable and makes your buying experience a pleasant one. Service at Flemington is exceptional. More
by George J
March 26, 2019
Rim Repair Early in March, I hit a pot hole which severely bent my two left rims. Flemington was quick to set up an appointment in order to get my car back in or Early in March, I hit a pot hole which severely bent my two left rims. Flemington was quick to set up an appointment in order to get my car back in order. They gave me a loaner vehicle, and replace both rims. I am very pleased with their quality and service. And how they were able to make my car whole again. More
by Taxer7
Other Employees Tagged: Dana Claxton Sabo
March 05, 2019
Service March Jim has overseen the service of my vehicles on numerous occasions. I know that he both cares about and understands my concerns. His knowledge of the Jim has overseen the service of my vehicles on numerous occasions. I know that he both cares about and understands my concerns. His knowledge of the vehicles is voluminous and he makes the connections between the symptoms I describe and possible solutions while always looking for the most cost efficient solution. More
by Wertyui
Other Employees Tagged: Jim Hierl, Trini Stelz , Dana Claxton Sabo
January 10, 2019
Excellent service from Dana Claxton! Recently I had to bring my new X5 into Flemington BMW for service. Dana Claxton was my service advisor for this round. Although I've been dealing with Recently I had to bring my new X5 into Flemington BMW for service. Dana Claxton was my service advisor for this round. Although I've been dealing with Flemington BMW for years I have only worked with Dana on small easy things and she was always quick and good. This visit, the problems with my car were was a bit more complicated than usual due to the newly redesigned vehicle systems. These problems were harder to diagnose and fix than usual. Dana was EXTREMELY helpful and thoroughly explained the problems and possible solutions extremely well. She called when she said she would, so I was never left wondering what the status of my vehicle was. I can't ask for better service care than I get here. Thank you! More
by Wrickem
Other Employees Tagged: Dana Claxton Sabo
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