An employee since 1993, Mike is proud to be the service and parts director at Flemington BMW. He has helped the department grow to include include four experienced service advisors and eleven technicians. He is most proud of mentoring his son, Mike Jr., who works for him at the dealership following the family tradition of Riccardi's working for Flemington Car and Truck.
Read moreDealership Experience
30 yrs, 7 mos
Industry Experience
49 yrs, 2 mos
71 Reviews
Write a Review71 Reviews of Mike Riccardi
August 13, 2020
Flemington BMW has always had a great service team. This visit was no exception. What they are doing now in the time of Covid though is extraordinary! All guidelines for social distancing are enforced The l visit was no exception. What they are doing now in the time of Covid though is extraordinary! All guidelines for social distancing are enforced The loaner car is sanitized completely when you enter and sanitized immediately again on return. And here is what really shocked me. When I went to pay the bill the pens to sign were in bins marked clean and dirty! My credit card was sanitized and handed back to me in a disinfectant wipe! What other retailer of any kind does that?!! Kudos to Mike and his team for making customers feel so safe! More
Other Employees Tagged: Debra Lam , Dana Claxton Sabo, The crew at the Service Desk
August 08, 2020
I CAN NOT say enough about this dealership. I am a single mom of 4. I brought my 2009 BMW X5 from a terrible used car lot in Jersey City Nj, I was afraid to get it fixed by anyone other than the dealership. mom of 4. I brought my 2009 BMW X5 from a terrible used car lot in Jersey City Nj, I was afraid to get it fixed by anyone other than the dealership. From the very first time I called them they have treated me like family. Always trying to find ways to help me save. Breaking my repairs down from the most important to the “what can wait” to a loaner car to squeezing me in. Understanding that life is full of uncertainties. DANA CLAXON AND THE SERVICE MANAGER IS AMAZING!!!!! Dana has stuck with me through all of this mess with this car and does everything I MEAN EVERYTHING to explain all my issues to her service manager. I believe God puts the right people in your path when you think the worst is yet to come! Choose Flemington BMW I know first hand they will take good care of you. I love them💕 And the ladies at the service desk AMAZING CUSTOMER SERVICE! They all make me want to stick with BMW so I can stay with them More
Other Employees Tagged: Dana Claxton Sabo, The ladies at the service desk very professional and when I call some of them know just who I am! Dana and the service manager are my favorites ??
July 06, 2020
Well, let me start off by saying HATS OFF TO YOU ALL at BMW OF FLEMINGTON! Flemington BMW truly lives up to the their standards and promises. I must admit, I was blown away at just the immense of great ene BMW OF FLEMINGTON! Flemington BMW truly lives up to the their standards and promises. I must admit, I was blown away at just the immense of great energy walking through the door. No matter what department you were in or happen to be there for,...someone was there "genuinely" to go out of their way to help you! I find that to be very pleasing because that's something you cannot find everywhere. But however, I would like to in addition point out someone in particular....Debra Lam. Now, I hardly ever write reviews but Debra is and was exceptionally wonderful! She's kind, sweet, patient, and very knowledgeable! She handled my service issues with my 2013 750xi BMW with such grace. She made my first experience to Flemington BMW one I'll never forget. Debra and the rest of the great staff are the reason I will now make here my new home. Thank you all at BMW of Flemington! Keep up the extremely good work and attention to detail you all possess! Look forward to seeing you all again. More
Other Employees Tagged: Mike Riccardi Jr., Debra Lam , Dana Claxton Sabo
June 30, 2020
I just picked up my new-to-me convertible today from Flemington BMW. Anthony and Cathy worked together to provide professional service and ensure I was completely happy with my new car and the terms of Flemington BMW. Anthony and Cathy worked together to provide professional service and ensure I was completely happy with my new car and the terms of the deal. I purchased a certified pre-owned 2 series, but they gave me the attention one would expect buying a brand new 6 series. On top of that, Anthony, Cathy, and th shop crew worked hard to prepare the vehicle in time to meet my need to drive home, several states away. The attention, respect, and service I received from every individual at Flemington BMW stands in stark contrast to my experience at another NJ BMW dealership. As a bonus, everyone I met has a good sense of humor and a friendly demeanor. By and large, a BMW costs what it costs. You might as well buy it from good people who will make you smile while you hand over your money. Although I live 6 hours away, I would readily buy my next car from Anthony and Flemington BMW. More
Other Employees Tagged: Mike Riccardi Jr., Jim Hierl, Debra Lam, Catherine Ferry , Anthony Catena, Dana Claxton Sabo, I don't know the names of the folks in the service department, but they did a fantastic job
June 08, 2020
As always,this is the best dealership I have dealt with. I HIGHLY RECOMMEND THEM.i have dealt with one other BMW dealer who I would only revisit if they were my only choice. I HIGHLY RECOMMEND THEM.i have dealt with one other BMW dealer who I would only revisit if they were my only choice. More
Other Employees Tagged: Mike Riccardi Jr., Jim Hierl, Debra Lam , Dana Claxton Sabo
May 12, 2020
Service was excellent, Flemington BMW staff was very courteous and very professional Service was done in a very timely manner and they were kind enough to give me a loaner at my home courteous and very professional Service was done in a very timely manner and they were kind enough to give me a loaner at my home More
Other Employees Tagged: Mike Riccardi Jr., Jim Hierl, Debra Lam , Dana Claxton Sabo
April 24, 2020
Great service! Jim is always there for us! I particularly appreciate the car pick up and drop off. This was the first time I took advantage of it. You set the standard for excellence. particularly appreciate the car pick up and drop off. This was the first time I took advantage of it. You set the standard for excellence. More
Other Employees Tagged: Mike Riccardi Jr., Jim Hierl
March 05, 2020
Deborah is an excellent and wonderful person and is very professional and followed up immediately on my cars needs .She is a wonderful person .I appreciate her kindness professional and followed up immediately on my cars needs .She is a wonderful person .I appreciate her kindness More
Other Employees Tagged: Debra Lam
February 26, 2020
Excellent service, great communication. . They were able to deal with problems the card needed in a cost-effective way. Would highly recommend working with her. to deal with problems the card needed in a cost-effective way. Would highly recommend working with her. More
Other Employees Tagged: Mike Riccardi Jr., Jim Hierl, Debra Lam
January 15, 2020
Great, friendly, confident service I have been purchasing vehicles and having them serviced by this dealer for years. I'm on my 4th BMW and I wouldn't consider going anywhere else. The I have been purchasing vehicles and having them serviced by this dealer for years. I'm on my 4th BMW and I wouldn't consider going anywhere else. The staff is great, the service is professional, and my every concern is welcomed with positive reaction and always taken care of to my satisfaction. I am extremely happy with Jim Hierl as my service agent and I request him when I bring my vehicle in. More
Other Employees Tagged: Ed Kiley, Jim Hierl, Greg Eckert, Trini Stelz , Jan Michael Blakley