Mike Riordan | Page 2

Had my 2020 Tahoe in for major transmission work at 22k miles which I wasn't happy about. I called my salesman Chris for the best approach on this as he was the one who I had a past buying relationship wit miles which I wasn't happy about. I called my salesman Chris for the best approach on this as he was the one who I had a past buying relationship with. Chris got me connected immediately with those in service to address my concerns even though he was my sales guy. Juan got me set with appointments , loaner and call backs and Mike took the xtra effort to see that my repairs were satisfactory, complete and helped me address my concerns about the vehicles reliability in miles to come. He even contacted Chevy on my behalf to get an extended powertrain warranty that exceeded my expectations. These guys are the reason I continue to do my business with Phillips . Thanks again R. Strale More

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Mike Riordan, Matt Braley, Dan Walsh and Niko Kalpakidis went above and beyond to help me in my time of need. The repairs to my vehicle were swift and I was well informed throughout the process. The transpa went above and beyond to help me in my time of need. The repairs to my vehicle were swift and I was well informed throughout the process. The transparency was much appreciated. Phillips Chevrolet is #1 for many reason. This customer is completely satisfied and would give 10 stars if possible. Thanks again, Phillips Chevrolet Team More

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This is our "go to" dealership for purchasing cars, renting cars, service (and we even sold them a used car). We got a call from Jennifer Thompson (Sales Specialist-Frankfort) while still under a rent renting cars, service (and we even sold them a used car). We got a call from Jennifer Thompson (Sales Specialist-Frankfort) while still under a rental agreement (about a deal they had to pay off current rental) and bought a new Chevy Malibu thru Jennifer. She was great to work with, explained everything and made sure deal went thru smoothly. She gets right back to us when we contact her with questions, and she keeps us up to date about deals (Phillips bought our 2nd car which we never use). We have recommended Jennifer to friends and will deal with her when we buy another car from Phillips. HIGHLY RECOMMEND JENNIFER AND PHILLIPS CHEVROLET! David & Deb S., Tinley Park, IL More

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Chris Bexendale is a consumate professional who was a pleasure doing business with. He is very knowledgeable about the products and he is entirely approachable. Chris is an asset to Phillips Chevrolet an pleasure doing business with. He is very knowledgeable about the products and he is entirely approachable. Chris is an asset to Phillips Chevrolet and I would highly recommend him for your automotive needs. Thank you Chris! Glen LeDuc More

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Phillips Chevy is the best. Bought 3 cars from Niko my guy. In service with a couple things getting treated like royalty. Dan,Mike,James and Niko taking care of me. This place is the best. guy. In service with a couple things getting treated like royalty. Dan,Mike,James and Niko taking care of me. This place is the best. More

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Today, I placed Mike in a difficult situation. As a service manager, Mike consistently deals with clients who are having frustrating issues with their vehicles. Mike was openly honest and went above an service manager, Mike consistently deals with clients who are having frustrating issues with their vehicles. Mike was openly honest and went above and beyond to help me in a challenging time. I want to thank Mike personally for helping me. Phillips Chevrolet should be proud to have employees like Mike represent their company. Tom Humenik More

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Had to re do my reviews to one starts . took one of our Company’s trucks for service in twice in less then a month from purchase from them. We lost money on work projects and the cherry on the top is that. Company’s trucks for service in twice in less then a month from purchase from them. We lost money on work projects and the cherry on the top is that.... We got our truck even though we asked service to check the tires because it was shaking and to let us know if we need to replace them . They said “it may be dirt just wash it “ We washed it and to our surprised there was a big baseball size hole inside wall of the dually that wasn’t viewable from my point of view, but if they supposedly “checked” this should’ve been reported and fixed. Now tomorrow We gonna have to take it somewhere else to get that tired fix. Now one more day to loose on our company’s income. Plus I had to change the filters and pay almost $500.00 to have filter changed and this is something they were supposed to do before taking delivery of the truck. I will gladly send a picture of the truck and purchase le date. I wasn’t asking for free service I just wanted my truck functioning the right way. You guys lost on selling new tires as well. Re considering where I should continue to purchase my vehicles since service unorganized. More

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Great experience Excellent service as always!! Was very pleased with the quick service and professionalism from everyone at Frankfort Chevy. Had 2 trade-ins and was dr Excellent service as always!! Was very pleased with the quick service and professionalism from everyone at Frankfort Chevy. Had 2 trade-ins and was driving home in my new car in under 2 hours. More

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GREAT PLACE. JENNIFER THOMPSON, SALES GREAT,SERVICE DIRECTORS,DAN KACHINSKY,AND MIKE RIORDAN,AND CHRISTINE FINCH,IN SERVICE ,VERY PLEASANT PEOPLE TO DEAL WITH. ALW JENNIFER THOMPSON, SALES GREAT,SERVICE DIRECTORS,DAN KACHINSKY,AND MIKE RIORDAN,AND CHRISTINE FINCH,IN SERVICE ,VERY PLEASANT PEOPLE TO DEAL WITH. ALWAYS SPEAK WHEN THEY SEE ME AT PHILLIPS FOR SERVICE,ECT. THANK YOU ROGER O. RUSSELL. More

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I have had the worst experience with repairs at the Phillips Chevrolet of Frankfort, from my vehicle being there for over 6 weeks due to the back order of parts because of the GM strike. I don’t have a Phillips Chevrolet of Frankfort, from my vehicle being there for over 6 weeks due to the back order of parts because of the GM strike. I don’t have a car to get to and back from work and Mike didn’t seem to care and was dismissive as I explained to him how I was told a loner vehicle was gonna be provided but later was denied and his response was “Sorry For The Confusion”. If you’re reading this don’t buy a car from here and don’t get any service done here. More

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