Dealership Experience
4 yrs, 3 mos
Industry Experience
16 yrs, 5 mos
Specialties & Trainings
Kia Certified
Excellent Customer Service
Languages Spoken
English
Employee Video
134 Reviews
Write a Review134 Reviews of Mike Romano
November 01, 2023
Yonkers Kia Sales and Service is the best around by far. I totally recommend them. I totally recommend them. More
Other Employees Tagged: Efrain Barcos, Matt Adovic, Darlyn Davis , Marc LaMassa
October 27, 2023
No one answers the phone at this service center. Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't e Then to get an appointment for a battery takes a week & there are no lonwe cars available. I'm sorry I ever left Honda & went with Kia. I shouldn't even have issues with a brand new car (never happened with Honda & now 2 kia's have issues) & customer service couldn't give a single xxxx about customer service but has the xxxxx to send surveys. Why? You gonna answer the phone all of a sudden? More
Other Employees Tagged: Efrain Barcos, Nelson Munoz, Darlyn Davis, Steve Marino , Marc LaMassa
October 05, 2023
This is my 2nd time dealing with Yonkers Kia and each time they have gone above and beyond to get me a deal. While each time I was also given the runaround by White Plains Kia. Yonkers Kia has the best i time they have gone above and beyond to get me a deal. While each time I was also given the runaround by White Plains Kia. Yonkers Kia has the best inventory, managers and salesman that I have encountered at any rockland/westchester Kia dealer. More
Other Employees Tagged: Matt Adovic , Jacob Ortega
September 30, 2023
I THOUGHT DARLYN AND EFFRAIM WERE WONDERFUL TO DEAL WITH, AND WOULD LIKE SAY THANKS AND WOULD LIKE SAY THANKS More
Other Employees Tagged: Efrain Barcos, Matt Adovic, Juan Vadi, Nelson Munoz, Darlyn Davis, Steve Marino , Marc LaMassa
September 20, 2023
This dealership after I got a bill of sale did not answer any of my calls, voicemails or text messages to inform me when my new car was going to be delivered. Then after 8 days of being ignored I requested any of my calls, voicemails or text messages to inform me when my new car was going to be delivered. Then after 8 days of being ignored I requested my deposit returned and after getting a run around I finally got my deposit back a week later. Also realized that they charged me sales tax for the higher price they were asking and not the lower price I negotiated. They added an additional $1000 under the guise that those were numbers done by the computer. In total this whole ordeal took 1 month and I was given excuses, empty apologies and my time was wasted. I wouldnt recommend anyone to this dealership but if you do go please becareful, do your research and also have your calculator ready because the numbers they give you could be inflated. More
Other Employees Tagged: Nelson Munoz
September 16, 2023
I dealt with Mike Romano and I've never had a better experience. He was amazing, so helpfull. experience. He was amazing, so helpfull. More
Other Employees Tagged: Efrain Barcos
August 29, 2023
Everyone was so nice and knowledgeable. The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! The whole process was extremely quick and efficient!. First time leasing a Kia and we love it! More
Other Employees Tagged: Vincent Napolino, Matt Adovic, Juan Vadi, Tina Cruz, Nelson Munoz, Steve Marino , Marc LaMassa
August 25, 2023
We had such a wonderful experience leasing a new vehicle. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. The whole process was so easy and stress free. Everyone was so nice and knowledgeable. More
Other Employees Tagged: Efrain Barcos, Matt Adovic, Juan Vadi, Tina Cruz, Nelson Munoz, Darlyn Davis, Steve Marino, Matthew Gonzalez , Marc LaMassa