Mike Rosedale
Mike Rosedale at Sun Buick GMC
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Mike Rosedale | Page 3

Service Manager

Sun Buick GMC

3333 Sunrise Hwy
Wantagh, NY 11793

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4.8
52 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Master Technician

ASE Certifications

View more specialties & trainings
4.8

52 Reviews

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52 Reviews of Mike Rosedale

November 23, 2021

Dealership Rating
Employee Rating

Rod and everyone in sales and service were super nice and very fair in my experience. Love love love my new Sierra and would recommend them and use them again myself! More

by Tinamlorusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bannon , Rod Sano, Margaret in Finance, Top Notch!

November 03, 2021

Dealership Rating
Employee Rating

Purchased 2 cars from there this year and was absolutely pleased with all facets of the service i received. More

by impala68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antony Smith

March 06, 2021

Dealership Rating
Employee Rating

This is my 5th lease with Sun GMC. Patrick and his staff are top notch professionals. Tony Smith is the best! Can’t say enough how smooth and no pressure on closing the deal. Thanks to all at SUNGMC. More

by Jcm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 26, 2021

Dealership Rating
Employee Rating

Tony Smith was very friendly and knowledgeable in every area. He guided me in every area of my purchase as I was a female purchasing a vehicle on my own. He was very honest also. More

by Lyndaniell
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antony Smith, Kevin Bannon , Mitch Zaitz

December 09, 2020

Dealership Rating
Employee Rating

Tony Smith was very professional and knowledgeable. The dealership is clean and everyone else is very friendly. I highly recommend this dealership for your future dealings. More

by Stevie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Antony Smith

August 24, 2020

Dealership Rating
Employee Rating

My 83 yr old father has always used Sun Buick GMC In Wantagh N.Y. to service his 2011 GMC Acadia. Recently he brought it to Sun because the A/C wasn’t getting cold. The diagnosis Sun gave my father wa More

by Jdisalvo
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bob McKenna

Sep 16, 2020

Sun Buick GMC responded

Hello Readers, First, the person making the allegation is NOT the owner of the 2011 GMC Acadia vehicle nor is he the person who approved the service. He was NOT even present for the transaction or discussions. He is the adult son of the actual customer who is a nice, elderly gentleman and loyal customer. He is quite sharp and according to his son, has strong mechanical knowledge. I did speak to him by phone to explain the problem with his father's car and the denial of the claim by his "extended warranty" company. Regardless of the documented facts, he still insisted on free repairs without even trying to get his insurance/warranty company to pay. Most important, his father did not spend $1072.77 at my dealership. This is simply FALSE. He had spent just $260.70 which was later refunded for goodwill. The balance was covered by his extended warranty plan which he purchased elsewhere. So the total amount paid by his father is ZERO! Of course, his son also knows that we cannot ethically or legally refuse service to people simply based on their age. We cannot assume that they have reduced competency nor can we first require permission from their adult children! We also cautioned his father both verbally and IN WRITING that additional work could be required on his 10 year old vehicle. He even SIGNED for specific wording on the repair order to acknowledge this risk. We then replaced his leaking rear a/c evaporator and added dye to his HVAC system. He returned two weeks later and the dye test showed another leak from his a/c lines. It is not unusual for older vehicles to have multiple leaks. That is why dye is added to the system. Unfortunately his policy, purchased elsewhere, does not cover a/c, oil or coolant lines or hoses. (To be clear, the a/c lines would NOT have been covered and would have cost him extra regardless of when or where they were diagnosed as leaking) We did not charge him anything else and we did not perform any more repairs. Also omitted was the fact that his vehicle shows serious previous COLLISION DAMAGE on CARFAX. Now, two months later, his son wants these uncovered repairs done free of charge. We had already refunded his $260 deductible as goodwill BEFORE any web or other complaint was made. So again, the total amount of payment from his father is ZERO! The dispute is really between the customer and his insurance company. Again, we cautioned his father in writing that such repairs on a 10 year old vehicle entailed risks. For the record, I am ASE certified in automotive air conditioning. With all respect, there is simply no logic to this allegation. Much detail was omitted while the age of the actual owner is being unfairly used by his son as leverage. Patrick R. Cassino, owner and ASE Certified Master Technician

August 23, 2020

Dealership Rating
Employee Rating

We have leased 3 previous times with Sun Buick GMC and this 4th time was just as easy and enjoyable as all the other times. Tony Smith was so very helpful in getting us the Buick Enclave we desired. His p More

by Debbie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Monahan, Antony Smith, Kevin Bannon , Mitch Zaitz

June 09, 2020

Dealership Rating
Employee Rating

Darnell was amazing on my 2020 gmc! He will definitely be selling me my next truck. Had a small hiccup with my new truck and service took great care of it very quickly. No waiting! More

by Joe
Recommend Dealer
Yes

Other Employees Tagged: Bob McKenna , Phil Alviano, Mitch Friedberg, Darnell Wiltshire

June 05, 2020

Dealership Rating
Employee Rating

Excellent Customer Service from start to finish Thank you to everyone at Sun Buick GMC..especially Roberto, Kevin & Mike We appreciate all you’ve done for us to make our buying experience unforgett More

by JeanieBeanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Ramirez, Kevin Bannon

June 04, 2020

Dealership Rating
Employee Rating

I brought my car in for inspection and oil change. The service was friendly and fast. Mr Rosedale actually came out to my car and paired my cell to Bluetooth. More

by tarmac81
Recommend Dealer
Yes
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