Mike Sartino | Page 12

Great Experience We purchased a 2018 Toyota Highlander from Steve Anderson. What a professional. From the start of our search to final delivery, you could not have ask We purchased a 2018 Toyota Highlander from Steve Anderson. What a professional. From the start of our search to final delivery, you could not have asked or expected more. Steve was able to answer every question and explained every step of the necessary paperwork. When it came to the delivery, he knew the product well and asked all of the right questions so we were confident when leaving the dealership that we knew how to operate the essentials and all the extras as well. He explained the service process and we are familiar with the service department as well. Mike Sartino made us comfortable as he handled our financial transaction as well as the necessary license and title paperwork. These two gentlemen made the car buying process a real pleasure. I would highly suggest you ask for Steve Anderson when purchasing your new Lexus or Toyota, or even a used vehicle. You will not be sorry. Thanks Steve! More

Print

Great Experience Everyone at Anderson made sure the process ran as smoothly as possible. Jim Wang was very friendly and made sure I did not have any questions. He took Everyone at Anderson made sure the process ran as smoothly as possible. Jim Wang was very friendly and made sure I did not have any questions. He took time to show me the car's features. Matt Jensen worked to get me a deal on the car I wanted, and Mike Sartino worked really hard on finding me financing that was within my budget. Everyone was very friendly and helpful and I am so grateful they were able to get me into the exact car that I have been looking for. More

Print

My Experience Everything went as expected. Negotiation was not bad on price. Everyone was prompt and courteous. Good experience. Been a customer for several yea Everything went as expected. Negotiation was not bad on price. Everyone was prompt and courteous. Good experience. Been a customer for several years and will return. More

Print

Easy to work with. My salesman was very knowledgeable about the type of car I was looking for. He made it easy to make a decision, and never made us feel pressured in an My salesman was very knowledgeable about the type of car I was looking for. He made it easy to make a decision, and never made us feel pressured in anyway. More

Print

BEST CUSTOMER SERVICE!!!! THIS IS MY FOURTH TOYOTA THAT I GOT AND I LOVE TOYOTA AND LEXUS OF ROCKFORD. EVERYBODY IS SO NICE. CHRIS BETO HELPED ME TO FIND MY CAR. HE WAS VERY PA THIS IS MY FOURTH TOYOTA THAT I GOT AND I LOVE TOYOTA AND LEXUS OF ROCKFORD. EVERYBODY IS SO NICE. CHRIS BETO HELPED ME TO FIND MY CAR. HE WAS VERY PATIENT WITH ME EVEN THOUGH I KNOW I CAN BE VERY PICKY.HE IS VERY KNOWLEDGABLE AND VERY NICE PERSON, IF YOU NEED TO BUY A CAR FIND HIM AT LEXUS OF ROCKFORD. I ALSO WAN TO GIVE COMPLIMENTS TO MIKE SARTINO IN FINANCIAL DEPARTMENT. VERY AWSOME AND VERY PROFFESSIONAL. THANK YOU CHRIS AND MIKE FOR HELPING ME!!!! More

Print

Customer service from people who truly care Thank you for making this a great experience. My last car purchase did not turn out so great and I was trying to be extra careful on my selection proc Thank you for making this a great experience. My last car purchase did not turn out so great and I was trying to be extra careful on my selection processes. Chris understood my concerns and could not have been more patient and kind. I found the perfect car and could not be happier. Chris even came in on his day off to finalize the paperwork with me. Ben and Mike in finance were great also. I would not hesitate to refer these gentlemen to anyone looking to purchase a new car. Thank you team for a great experience. More

Print

Best car buying experience My wife and I purchased a new Highlander through Frank Bleers. Our new car buying experience couldn't have been better. Frank was extremely helpful My wife and I purchased a new Highlander through Frank Bleers. Our new car buying experience couldn't have been better. Frank was extremely helpful throughout the process. I would definitely recommend Anderson Toyota to anyone. Thank you Frank. John Clausen More

Print

Found my Diamond in the rough Jim Wang and I have been great friends for many many years. He has always had a passion for cars. I always knew that if and when I was ready for a new Jim Wang and I have been great friends for many many years. He has always had a passion for cars. I always knew that if and when I was ready for a new vehicle I knew where to go when the time was right. Jim and the team at Anderson were amazing! Couldn't be happier! More

Print

Our last vehicle When we pulled up on the Toyota we had no idea Ron worked there we thought he only sold Lexus. It was great, my husband Melvin has worked with Rons fa When we pulled up on the Toyota we had no idea Ron worked there we thought he only sold Lexus. It was great, my husband Melvin has worked with Rons family for 30 years. He was told he has less than 6 months left to live so was great to have a familiar face to work with. Ron made sure the car got new brakes and rotors also a new tail light, he even brought the car to our home and went and bought dice and hung on the rear view mirror. it was a great experience instead of a last minute idea. Thanks And we will tell everyone we know he sells at both dealerships! god bless More

Print

Awesome It was a good stress free exercise. Will be back. And will recommend to friends and family in the Future. Was nice working with Jim Wang. It was a good stress free exercise. Will be back. And will recommend to friends and family in the Future. Was nice working with Jim Wang. More

Print