Mike Sartino | Page 13

Favorite Auto Dealership Buying cars, to me, is not an experience I go out looking for; most car dealers are difficult to appreciate. Anderson Toyota of Rockford, both car sal Buying cars, to me, is not an experience I go out looking for; most car dealers are difficult to appreciate. Anderson Toyota of Rockford, both car sales and car service is a rare exception... it is truly a pleasant visit and not a stressful exercise. Toyota salesman, Dave Okerstrom, was very polite and helpful in finding a car that suited our wants and needs. We shopped several other area dealers as well. The past years of experience I have had with the Anderson Toyota Service personnel caused me to work harder at finding a deal with Anderson. While buying a car is a short term experience, driving it several years and keeping it professionally serviced is a long term issue; without the high level professional service a dealer must provide, it makes owing a car less satisfying.The Anderson Toyota Rockford team is as good as it gets. More

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Always the best! The service and sales at Anderson Toyota are the best in town. I have never had an issue that did not get solved to my satisfaction. The sales and s The service and sales at Anderson Toyota are the best in town. I have never had an issue that did not get solved to my satisfaction. The sales and service always treat me like I am their #1 customer. More

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Painless purchase Just bought my first car in 15 years. Did some research online and was responded to quickly and efficiently. Met with Al Smith, told him exactly wha Just bought my first car in 15 years. Did some research online and was responded to quickly and efficiently. Met with Al Smith, told him exactly what I wanted in the car, he had me test drive a car, which I fell in love with immediately. Al Smith answered all my questions about the car and about payment options. He made sure I was satisfied and happy with my purchase. Al Smith represents Toyota well. He is an asset to the organization. Erin H set up my initial meeting with Al. She was very helpful and pleasant. She made sure I was taken care of. Business manager Mike Sartino was a pleasure to work with, And made the finance process seamless. I recommend this organization highly. More

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Fast, Efficient, Professional Was looking for a new RAV4. The Jeff was amazing at pointing me in the direction that I was looking for and fought hard for the best deal possible. I Was looking for a new RAV4. The Jeff was amazing at pointing me in the direction that I was looking for and fought hard for the best deal possible. I never get pushed and felt everyone I worked with was sincere. I would highly recommend Jeff and Mike and I will be back for more cars in the future. More

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Great customer service! We are so very happy with our recent purchase at Anderson Toyota. From beginning to end, Andrej was a joy to do business with. He helped us find the r We are so very happy with our recent purchase at Anderson Toyota. From beginning to end, Andrej was a joy to do business with. He helped us find the right car for the right price. Thanks Andrej! More

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Great Experience! First time working with Anderson Toyota and Lexus of Rockford and it was a great experience. Found a vehicle we are really happy with - thanks Dusty First time working with Anderson Toyota and Lexus of Rockford and it was a great experience. Found a vehicle we are really happy with - thanks Dusty for helping us. More

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Experience at Toyota on a raining day. Polite. Professional. Informative. Listened to us or what we wanted and found it. We would definitely buy another Toyota from you. All staff very goo Polite. Professional. Informative. Listened to us or what we wanted and found it. We would definitely buy another Toyota from you. All staff very good. Saleperson excellent ans so was financial man. More

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Excellent service! I've been a Lexus owner for sixteen year and Lexus of Rockford has Excellent custormer care and does the most satisfactory work! Appointments and/or u I've been a Lexus owner for sixteen year and Lexus of Rockford has Excellent custormer care and does the most satisfactory work! Appointments and/or unscheduled help are always graciously given. Even our WI Lexus family owner, has their Lexus serviced in Rockford due to the service department. More

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Excellent Service We recently purchased a new lexus from them and the service there was excellent. Attentive but not pushy. Knowledgeable. We had one minor blip wh We recently purchased a new lexus from them and the service there was excellent. Attentive but not pushy. Knowledgeable. We had one minor blip while finishing up the paperwork but Matt handled it as we expected and lived up to what he promised. BTW, it was very busy in there and they had many deals being made and even thought he could not recall our exact situation, he honored it with no push back. Which is what you would expect from a quality Lexus dealership. Will go back for sure. More

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Second Lexus Purchase This was the second Lexus purchased from Anderson Lexus. Matt Jensen gave us a great price, Mike Sartino provided us with insights into the features o This was the second Lexus purchased from Anderson Lexus. Matt Jensen gave us a great price, Mike Sartino provided us with insights into the features of my LS460 and Ben Bleed worked up the purchase paperwork. No hype, no pushing, no annoying car salesman antics. A very easy and comfortable way to buy a car. More

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