Mike Schreiber

This dealership is my go to when I need a new car. They have the best warranties around and friendly, easy to work with salespeople. They have the best warranties around and friendly, easy to work with salespeople. More

Report | Print

I’ve been trying for days to get the reconditioning report on a vehicle I’m seriously interested in, but the experience has been nothing short of a mess. Veronica, the online salesperson, repeatedly me report on a vehicle I’m seriously interested in, but the experience has been nothing short of a mess. Veronica, the online salesperson, repeatedly messaged me to come in, even scheduled an in-person appointment — all before providing the information I specifically asked for. I was bounced between departments, told I needed to speak to finance for warranty info, left voicemails, only to have finance say, “talk to sales.” Sales? They’ve been no help either. I’ve spoken to multiple people — Mike, Cliff, Veronica — and each one either promised to send over information that never came or gave vague excuses. One said the report would be over “right away” (twice), another claimed the car was still being prepped. How is it still being “prepped” when it’s been listed for sale since January 17, 2025? That’s three months! Either the car’s not ready, or your team is just stringing people along. I called one last time spoke to Andy who helped navigate the reconditioning report issue and offered to help start financials. I made it very clear that I am pre-approved but wouldn’t mind giving their financing a shot to beat the rate only AFTER I received the reconditioning report and we’ve agreed to OTD cost. We are now another day later with no report in sight, still haven’t heard back from finance on warranty options. I was ready to buy, but the disorganization, poor communication, and constant runaround have completely killed my interest. It shouldn’t (and previously hasn’t) taken 3 days to purchase a vehicle. Do better. More

Report | Print

Everyone is super nice and friendly! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car! Caleb was helpful and knowledgeable. The whole process went smoothly. I’ll definitely be back for my next car! More

Report | Print

Patrick is the best they have I would recommend him any day of the week never been happier with my salesman day of the week never been happier with my salesman More

Report | Print

Caleb was great and easy to work with. I highly recommend Suntrup and Caleb for your next purchase!! I highly recommend Suntrup and Caleb for your next purchase!! More

Report | Print

I was out of state and was asking for a lot needing to do a trade in and purchase of new car it took a while and there were days of no communication I get it there are other costumers but all in all I’ve dea a trade in and purchase of new car it took a while and there were days of no communication I get it there are other costumers but all in all I’ve dealt with far worse dealerships and also far far better dealerships just pay attention to your intrest rates u were quoted and u will be fine More

Report | Print

Awesome experience. Carter was wonderful. Ryan was wonderful. Katie was wonderful. I’d recommend this place to anyone in search of a car. Carter was wonderful. Ryan was wonderful. Katie was wonderful. I’d recommend this place to anyone in search of a car. More

Report | Print

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people from start to finsih who don’t try to Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people from start to finsih who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Mike Woolsey. He found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. You won't be sorry! More

Report | Print

Perfect Customer Service. GREAT EXPERIENCE Will send as many referrals as I can to do business with SUNTRUP. GREAT EXPERIENCE Will send as many referrals as I can to do business with SUNTRUP. More

Report | Print

Very nice salesperson, jboxx and sales manager… finance manager , Ryan also great to work with….thanks manager , Ryan also great to work with….thanks More

Report | Print