Mike Schwarz
Mike Schwarz at BMW and Mazda of Crystal Lake

Mike Schwarz | Page 3

Business Manager

BMW and Mazda of Crystal Lake

360 S Illinois Rte 31
Crystal Lake, IL 60014

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5.0
203 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

22 yrs, 5 mos

5.0

203 Reviews

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203 Reviews of Mike Schwarz

November 01, 2025

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Employee Rating

Easy going sales approach. Great atmosphere. Nice selection of cars. Simple buying process made very easy by all involved. More

by Jeff1479
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 03, 2025

BMW and Mazda of Crystal Lake responded

Jeff, thank you for the awesome review! We’re glad our easy-going sales approach, welcoming atmosphere, and vehicle selection made the process simple for you. I’ll share your kind words with the team—they’ll love hearing it. Enjoy your new vehicle, and if there’s anything you need (sales or service), we’re here to help.

October 23, 2025

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One of the best experiences I’ve had buying a car. It was a pleasure to work with the whole team, from start to finish. I won’t hesitate to return for service and future purchases. More

by John K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

BMW and Mazda of Crystal Lake responded

Thank you so much for the fantastic review! We’re thrilled to hear your car-buying experience was one of the best and that our whole team made it a pleasure from start to finish. We truly appreciate your confidence in returning for service and future purchases. We’ll be ready to make those visits just as smooth. Thank you again!

October 16, 2025

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Had a great buying experience. Daniel, Nico and Mike were all a pleasure to work with. I’m very happy with my new vehicle and the experience I had. More

by Shelley
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nico Ghiselli , Daniel Krol

Oct 18, 2025

BMW and Mazda of Crystal Lake responded

Thank you so much for sharing your experience! We’re thrilled to hear that Daniel, Nico, and Mike made your vehicle purchase such a positive one. Your satisfaction means a lot to our entire team, and we’re so glad you’re enjoying your new vehicle. Welcome to the BMW of Crystal Lake family — we look forward to serving you again in the future!

October 04, 2025

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Crystal Lake BMW is a very professional tet persobal store. The prople there are helpful, and knowledgeable. We have bought several cars there, and have always been aatisfied with the service we have re More

by jkarl172
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Orton

Oct 18, 2025

BMW and Mazda of Crystal Lake responded

Thank you so much for the kind words and your continued loyalty! We’re thrilled to hear our team has been helpful, knowledgeable, and consistently provided great service over the years. It means a lot that you’ve chosen BMW of Crystal Lake for several purchases. If there’s ever anything more we can do, please reach out anytime — we’re always here to help.

October 03, 2025

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This dealership definitely has a positive vibe to it and everyone involved in my car purchase was friendly, knowledgeable, and willing to answer the many questions I had. Overall great purchase experience. More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 03, 2025

BMW and Mazda of Crystal Lake responded

Thank you for the wonderful feedback! We’re so glad to hear that our team made your car-buying experience enjoyable and stress-free. Providing a friendly, knowledgeable, and welcoming environment is what we aim for with every guest. We truly appreciate you choosing BMW of Crystal Lake and hope you’re loving your new vehicle!

October 02, 2025

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I had an outstanding experience at BMW of Crystal Lake. From start to finish, everything was smooth and stress-free. My salesperson, James, was exceptional – knowledgeable, honest, and truly helpful. He gu More

by Petals BMW
Recommend Dealer
Yes
Oct 02, 2025

BMW and Mazda of Crystal Lake responded

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that everything—from your time with James to the trade-in, finance, and service process—was smooth and enjoyable. We truly appreciate your kind words about our team and are delighted that you’re loving your new BMW X2 M35i! Your loyalty and trust mean a lot to us, and we look forward to welcoming you back for future visits and purchases. Enjoy every mile in your new BMW!

October 02, 2025

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Dan has a great staff in place at the Dealership. Michelle and Heather made me feel like a family member, the whole process was completely flawless..will buy my next vehicle from them as well! I can’ More

by Hawks27
Sales Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

BMW and Mazda of Crystal Lake responded

Thank you for the fantastic 5-star review! We’re thrilled you had a great experience with our team! If you need anything at all—questions, service, or accessories—we’re here to help. Enjoy the ride!

September 11, 2025

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Dan and Michelle did a great job making sure my new X3 M50 was ready for me when I arrived. The detail guys did a great job on the CilaJet ceramic coating, and the finance process was very quick. Thanks More

by Bill Miller
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Brzozowski, Michelle Canova

Sep 11, 2025

BMW and Mazda of Crystal Lake responded

Thank you so much for sharing your experience! We’re thrilled to hear that Dan and Michelle took great care in preparing your new BMW X3 M50 and that our detail team delivered excellent results with the CilaJet ceramic coating. We’re also glad the finance process was quick and seamless. Congratulations on your new BMW — we truly appreciate your trust in us and look forward to serving you again in the future. Enjoy every mile!

August 28, 2025

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Love the dealership. They were wonderful to work with. I was looking for a car for over a year and they were the first to actually try and help me. Highly recommend More

by Jonathan6482
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Canova, Oscar Florek

Aug 29, 2025

BMW and Mazda of Crystal Lake responded

Thank you so much, Jonathan! We’re honored to have been the team that could finally help you find the right vehicle after your long search. Our goal is always to provide genuine support and a stress-free experience, and it means a lot to hear that it made a difference for you. We truly appreciate your recommendation and look forward to being here for you whenever you need us. Enjoy your new ride!

August 27, 2025

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Overall, this dealer was great to work with. They did quality work, and spent a lot of time to make sure that I knew all of the details of the car purchase program. The staff are friendly and to More

by Evan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leah Ruscitti-Smalley, Nico Ghiselli , Daniel Krol

Aug 29, 2025

BMW and Mazda of Crystal Lake responded

Thank you for taking the time to share your experience with us! We’re so glad to hear that you found our team friendly, thorough, and committed to delivering quality work. It’s always our goal to make sure our customers feel fully informed and confident in their purchase. We also appreciate your honest feedback about the communication and timing during parts of the process, as well as the clarity around pricing and interest rates on our website. We’re always looking for ways to improve, and your input helps us do just that. We’ll be reviewing these areas internally to ensure we’re providing the best possible experience moving forward. Thank you again for your trust in us. We’d be honored to help you again in the future!

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