Mike Schwarz | Page 7

Great experience overall from beginning to delivery. Very pleased with the vehicle, the dealership knowledge, and their hard work to earn my business. Very pleased with the vehicle, the dealership knowledge, and their hard work to earn my business. More

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6/10/2024 I have an issue with my car and the dealer refused to help me. refused to help me. More

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James got us 'out the door' fair pricing before we even stepped into the dealership. He's very knowledgeable on the Mazda 3 sedan & hatchback. We agreed on the price & we love our Mazda! Thanks to James & stepped into the dealership. He's very knowledgeable on the Mazda 3 sedan & hatchback. We agreed on the price & we love our Mazda! Thanks to James & the staff!! We'll recommend this dealership to others. More

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Thanks again James Orton for finding the car we were looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. looking for! All the staff at BMW of Crystal lake are professional and made the buying experience a pleasure. More

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The staff was very friendly and professional. Everyone we encountered made us feel welcome. Wasn’t planning on a brand new vehicle but that’s what we left with! Everyone we encountered made us feel welcome. Wasn’t planning on a brand new vehicle but that’s what we left with! More

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BMW of Crystal Lake offers an exceptional automotive experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the bar high for automotive excellence. A special thanks to Michelle and Dan! More

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I have dealt with Michelle for my last 4 purchases. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. More

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Outstanding dealership to work with. James Orton provided world class service and can’t recommend him enough. I highly recommend this dealership. Great people to deal with. James Orton provided world class service and can’t recommend him enough. I highly recommend this dealership. Great people to deal with. More

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My husband brought me to see James at Anderson -because he had purchased two other vehicles from him, one recently. I was attempting to use the replacement value of my car, as it was hit in an accident an he had purchased two other vehicles from him, one recently. I was attempting to use the replacement value of my car, as it was hit in an accident and I wanted to stick with the allotted payout budget. James had several options and I opted for a older model, luxury vehicle that was a trade in. It looked beautifully maintained and their detailing team did a superb job -it was spotless. They put some work into it and checked everything out. I am hoping to get a few good years out of my vehicle and appreciated the time effort and stress-free environment. And the car was completely in my replacement budget. Thank you for the time, attention and service. More

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Like having a picnic with my family. Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I s Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I stopped in, car was exactly what I wanted and needed. I bought the car. Dan helped facilitate the entire process. Getting to know many of the associates like Michelle and James especially in understanding vehicle features made it a kinda family friendship adventure. Will was the keystone for my successful car experience. I thank him and the entire Anderson Mazda team. One stop shopping indeed. I look forward to their customer service on my Mazda CX30. More

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