Mike Segien
Mike Segien at Dover Honda

Mike Segien

Service Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Mike Segien

October 05, 2025

Dealership Rating
Employee Rating

They kept my vehicle for an extra day to perform to bulletin recalls cone to find out both weren’t available yet. Now the vehicle is in Florida and I need to find a dealer to do the work. More

by jansdem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

October 01, 2025

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Great communication and work done quickly from when approval was given. We appreciate the service team! More

by KRYSTAL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Oct 01, 2025

Dover Honda responded

Hi Krystal! We appreciate your feedback! It's great to hear that our team communicated well and completed the work quickly. Thank you for choosing Dover Honda. We appreciate your business! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 01, 2025

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Employee Rating

Service was fine but every time I come in I state that my service plan covers the oil change. ALWAYS billed at checkup. Gets cleared up but is annoying. More

by kimcola78
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 02, 2025

Dover Honda responded

Thank you for taking the time to share this feedback - we'll make sure it gets looked into with our team. Please don't hesitate to reach out the next time we can be of assistance! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 01, 2025

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Employee Rating

Drive in for a service on my Honda, knocking in my front left side. They took me in right away, offered me a loaner car if I couldn’t arrange for a ride. Great customer service More

by miss-meliss40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Dover Honda responded

We’re so glad our team made your service visit smooth and efficient at Dover Honda! Thank you for your business and feedback. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 29, 2025

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Service writer very very polite and kind. I was in and out in no time More

by jbelanger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Dover Honda responded

Thank you for choosing Dover Honda, we appreciate your positive feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 28, 2025

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Employee Rating

Quick response and great service to get my new car ready in time for purchase More

by rsmorin54
Recommend Dealer
Yes

Other Employees Tagged: Rick Stern

Sep 29, 2025

Dover Honda responded

Thanks for the stellar rating! We're glad you had a great experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 27, 2025

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Employee Rating

Honest and understanding of the customer’s needs, I recommend them greatly , service department has come through for me on several occasions More

by Thundertmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Dover Honda responded

Thanks for recommending Dover Honda! Our service team will always be here for you, and we look forward to seeing you next time. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 25, 2025

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Employee Rating

The work was done faster than I expected. The room where I waited was clean and comfortable More

by CARLAGO426
Service Time
Recommend Dealer
Yes
Sep 25, 2025

Dover Honda responded

We’re glad we could go that extra mile for you! Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 21, 2025

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Employee Rating

Fast, professional service, with friendly staff, and a free car wash! What else could you ask for? More

by DAMACLENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Dover Honda responded

Thank you for choosing Dover Honda, we appreciate your positive feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 21, 2025

Dealership Rating
Employee Rating

Dover Honda has a great sales team and service department. Everyone works together well. I am a repeat customer because of how I have be treated by each amazing person I have encountered! More

by bargello66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave April, Michael Souter

Sep 22, 2025

Dover Honda responded

We are so grateful for your repeat business and for sharing this fantastic feedback! We truly appreciate your support and look forward to welcoming you back to Dover Honda in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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