Mike Segien
Mike Segien at Dover Honda

Mike Segien | Page 14

Service Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
198 Reviews
4.8

198 Reviews

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198 Reviews of Mike Segien

June 30, 2025

Dealership Rating
Employee Rating

Very pleased with the service and the speed it was done in the people where very professional! Thanks More

by MOE_DORON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Jul 01, 2025

Dover Honda responded

Moe, we're delighted to hear you were pleased with the service and professionalism at Dover Honda. Thanks for sharing your experience! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Dealership Rating
Employee Rating

Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi More

by r.J.BROAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Dover Honda responded

We're glad to hear that Alecia provided you with such attentive and professional service at Dover Honda. Your recommendation means a lot, and we'll be sure to pass along your praise! Thank you for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 29, 2025

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Very easy process; all the staff are friendly and helpful. I highly recommend this business. More

by ROB.HASKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

Jun 30, 2025

Dover Honda responded

Hi Rob, we're glad the process was easy and that our team was friendly and helpful at Dover Honda. We appreciate your recommendation and see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 28, 2025

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Have been a customer here for 15 years. Dependable service and car buying experience. 1 More

by CAMIBRITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Michael Souter

Jun 30, 2025

Dover Honda responded

We appreciate your continued patronage and hope to see you back soon! Thank you so much! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 27, 2025

Dealership Rating
Employee Rating

I have now had my vehicle returned to me twice with damaged or missing components, resulting in additional trip to get things remedied. I have reached out to the service manager all week both phone and More

by Skippy0468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Souter

Jul 17, 2025

Dover Honda responded

I'm sorry to hear about the issues with your vehicle and the lack of response from our service manager. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out directly so we can address this matter promptly. Thank you, Mike Watson - General Manager - 603-609-1984

June 25, 2025

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Employee Rating

I’ve had several problems with my 2022 HR-V. Each time, I was advised of the problem with pictures included. Each time, my insurance covered the repairs. Service Department is very responsive to More

by CCOTE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Dover Honda responded

Thank you for sharing your experience with us! We're glad to hear that our Dover Honda Service Department has been responsive and helpful in addressing the issues with your HR-V. We appreciate your trust in us, and we're here whenever you need assistance! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 24, 2025

Dealership Rating
Employee Rating

good service, they just need to improve with returning phone calls, but otherwise great! thanks More

by rduffey656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre , Michael Souter

Jun 24, 2025

Dover Honda responded

Thank you for the review! We appreciate your feedback about communication and will use it to help improve the customer experience moving forward. Please don't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 22, 2025

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I always recieve prompt and professional service. I have been a customer of Dover Honda for 10 years. More

by jmshep7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Dover Honda responded

Thank you for being a loyal customer of Dover Honda for the past decade! We're delighted to hear that our prompt and professional service has consistently met your expectations. We look forward to serving you in the years ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 21, 2025

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Employee Rating

Easy scheduling and pick up. Great service and communication as usual. Everything was clearly explained. Thank you! More

by BCSIGNUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Jun 23, 2025

Dover Honda responded

We're delighted to hear that the scheduling, service, and communication met your expectations at Dover Honda. Thank you for sharing your experience with us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 21, 2025

Dealership Rating
Employee Rating

I've purchased multiple vehicles from Bob Drake at Dover Honda. He's an exceptional sales consultant, personable, professional and very knowledgeable. I also bring my vehicles there to get serviced. Staf More

by JED8000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Dover Honda responded

Thank you for your continued trust in Bob and the Dover Honda team! We're delighted to hear that both our sales and service departments have consistently met your expectations. We look forward to continuing to serve you in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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