Mike Sulman | Page 2

Best dealership to buy your BMW from! ! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car! ! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car! More

by Dr.nick73 Verified Customer Verified Customer

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Jas and Tom were so helpful and very knowledgable. We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the d We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the day we purchased the car and we would work with either of them again. Pov was also someone who was patient and helped to explain and work with us during the finance process. More

by MSLHUNT Verified Customer Verified Customer

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I typically dread having to go into a car dealership for a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days a a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days ago. Let me tell you what, I honestly don’t know where to begin to explain on how GREAT of an experience I had here at Niello! From start to finish, it was a fast and friendly experience, that I can honestly say I have never experienced anywhere else before, EVER! Communication was outstanding. I didn’t get low balled for my trade in like other places. I was treated with respect and dignity, (which I know many of you reading this have experienced the exact opposite elsewhere). I drove almost 100 miles to make the deal. They held the vehicle for me, ended up getting me a better deal than their in house financing offered, and I was able to leave with the vehicle, as well as scheduled maintenance, premium extended warranty, AND gap insurance. Ozzie was a blast to deal with. We shared stories with each other which was cool, and every single person I interacted with there (forgive me for forgetting their names), was very much an experience that I enjoyed. I can’t say enough how GREAT of an experience this was, and if you value your time and money, look no place other than Niello BMW Elk Grove! More

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Jas is knowledgeable and experienced. He cares clients needs and gave us a vet good service. He cares clients needs and gave us a vet good service. More

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Niello BMW and Amir were great! They were easy to work with and the buying experience was fast and easy. They were easy to work with and the buying experience was fast and easy. More

by RPETERS701 Verified Customer Verified Customer

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Excellent service from salesperson and staff. They were patient and thorough when addressing all of my questions and worked closely with me to meet my purchasing needs. Thank you for a wonderful They were patient and thorough when addressing all of my questions and worked closely with me to meet my purchasing needs. Thank you for a wonderful buying experience! More

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I found the whole process to be seamless from the onset! I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept info I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept informed me that service was closing shortly. I had a quick assessment to make so I decided I needed to look for a new car since I was from out of town and a loaner was unavailable for several weeks. Michael waied for me to arrive and had three potential replacements waiting as I arrived with my brokedown veh in tow. Several short minutes later we had made a deal on a trade. What a blessing! My wife loves her new X3 and is getting familiar with the tech and operation of her powerful BMW X3.Thanks to everyone at Niello that made this day turn out great for us! Thanks BMW Group. More

by Phones/Claudette Bell-Jones Verified Customer Verified Customer

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Excellent fron start to finish. 6th vehicle purchased!!Luv Niello BMW.,We will always come back!! 6th vehicle purchased!!Luv Niello BMW.,We will always come back!! More

by DAVIDSHELTON1010 Verified Customer Verified Customer

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They teat you like family not just a customer! Listen to your needs and do their best to accommodate you Listen to your needs and do their best to accommodate you More

by Dr.nick73 Verified Customer Verified Customer

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I have been a customer of Niello BMW Elk Grove since their opening. They have always provided excellent customer service from service representative experts Bob & Richard. I have purchased two(2) new ve their opening. They have always provided excellent customer service from service representative experts Bob & Richard. I have purchased two(2) new vehicles (i4. & M4401) in the last 60-days & my wife & I are thrilled with the new cars. Keep up the AWESOME customer service. More

by Ken Verified Customer Verified Customer

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