Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera | Page 3

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Mike Tatera

August 27, 2026

Dealership Rating
Employee Rating

Good service. Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup. More

by carbocaine
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you felt well-informed by Mike throughout your Jeep Cherokee service means a lot to our service team. Your kind words about the smooth drop off and pickup highlight our goal of a seamless experience.

August 22, 2026

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My car had to be towed into the shop, and I was expecting that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car w More

by arnnan
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Recommend Dealer
Yes
Aug 23, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that Mike’s timely updates and transparent pricing eased your concerns means a lot to our service department. We're glad we could address the issue promptly and return your Jeep Cherokee clean and ready to drive.

August 21, 2026

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Friendly service with great pricing and turn around time. I was given updates as when my vehicle would be completed and it was washed before pickup! More

by witchmarta
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Recommend Dealer
Yes

Other Employees Tagged: Tony

Aug 21, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about getting regular updates and a quick turnaround highlights how our service department strives to keep you informed and back on the road promptly. We’re pleased we could wash your Dodge Durango before pickup, and knowing you found our pricing fair and our team friendly means a lot to us.

August 16, 2026

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The service department was very accommodating. They let me drop off my car the night before and they finished the work in the morning before my scheduled time! More

by tekelleher
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Recommend Dealer
Yes
Aug 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that the overnight drop-off option was convenient means a lot to our service team. We’re glad we could complete the work on your Jeep Grand Cherokee L before your scheduled appointment time. Your positive review and five-star rating are truly appreciated.

August 14, 2026

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Best Jeep Dealership I have been to. Staff is incredible for both service and the purchasing experience. I wont go anywhere else! More

by NFEDERICO
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Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet

Aug 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.

August 13, 2026

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They were able to get me in quick and out fast always great service when I come here More

by phillipterrones
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Recommend Dealer
Yes
Aug 17, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.

August 12, 2026

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Fast excellent service on my jeep Wrangler recall and they washed the car after to. More

by jenn7784
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Recommend Dealer
Yes
Aug 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about the fast recall repair on your Jeep Wrangler Unlimited 4xe and the post-service wash highlights our service department’s attention to detail. Knowing those touches met your expectations means a lot to our service team.

August 09, 2026

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Excellent. Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went ov More

by mfprochot
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Recommend Dealer
Yes
Aug 09, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete your oil change and safety check on schedule. Mike was glad to review your concerns and ensure they were documented on the service order. Hearing that everything was finished when promised and your Grand Cherokee returned clean means a lot to our service team.

July 30, 2026

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Took my car in for a problem. Within a half an hour we were told what was wrong and that they had the part in stock and it should be ready an hour. They were very informative and More

by pcurelo
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko

Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your Jeep Grand Cherokee service. Our team was glad to diagnose the issue swiftly, locate the part immediately, and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again.

July 29, 2026

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This dealership is caring and efficient. They care about their customers and do great work. They have help me arranged service appointments promptly and efficiently. More

by oliviacabrera07
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Recommend Dealer
Yes
Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re thrilled our team could arrange your Jeep service appointments promptly and provide attentive support. Rick and our service staff appreciate you trusting us with your vehicle’s care.

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