Good service.
Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup.
Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup.
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by carbocaine
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing you felt well-informed by Mike throughout your Jeep Cherokee service means a lot to our service team. Your kind words about the smooth drop off and pickup highlight our goal of a seamless experience.
My car had to be towed into the shop, and I was expecting
that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car w
that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car was fine Tuesday, wouldn't start Wednesday. Mike called me several times, told me exactly what would happen and how much it would cost, and then called when the car was ready -- cost was not out of line, car was ready in just over 24 hours, and it even got a bath. I am always treated well at Jack Phelan.
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by arnnan
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing that Mike’s timely updates and transparent pricing eased your concerns means a lot to our service department. We're glad we could address the issue promptly and return your Jeep Cherokee clean and ready to drive.
Friendly service with great pricing and turn around time.
I was given updates as when my vehicle would be completed and it was washed before pickup!
I was given updates as when my vehicle would be completed and it was washed before pickup!
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by witchmarta
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tony
Aug 21, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Your note about getting regular updates and a quick turnaround highlights how our service department strives to keep you informed and back on the road promptly. We’re pleased we could wash your Dodge Durango before pickup, and knowing you found our pricing fair and our team friendly means a lot to us.
The service department was very accommodating.
They let me drop off my car the night before and they finished the work in the morning before my scheduled time!
They let me drop off my car the night before and they finished the work in the morning before my scheduled time!
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by tekelleher
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing that the overnight drop-off option was convenient means a lot to our service team. We’re glad we could complete the work on your Jeep Grand Cherokee L before your scheduled appointment time. Your positive review and five-star rating are truly appreciated.
Best Jeep Dealership I have been to.
Staff is incredible for both service and the purchasing experience. I wont go anywhere else!
Staff is incredible for both service and the purchasing experience. I wont go anywhere else!
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by NFEDERICO
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.
They were able to get me in quick and out fast always
great service when I come here
great service when I come here
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by phillipterrones
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.
Fast excellent service on my jeep Wrangler recall and
they washed the car after to.
they washed the car after to.
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by jenn7784
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Your note about the fast recall repair on your Jeep Wrangler Unlimited 4xe and the post-service wash highlights our service department’s attention to detail. Knowing those touches met your expectations means a lot to our service team.
Excellent.
Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went ov
Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went over them with me and noted them on the service order.
Service completed at time promised, car was washed... perfect. Thank you!
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by mfprochot
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Our service team is pleased we could complete your oil change and safety check on schedule. Mike was glad to review your concerns and ensure they were documented on the service order. Hearing that everything was finished when promised and your Grand Cherokee returned clean means a lot to our service team.
Took my car in for a problem.
Within a half an hour we were told what was wrong and that they had the part in stock and it should be ready an hour. They were very informative and
Within a half an hour we were told what was wrong and that they had the part in stock and it should be ready an hour. They were very informative and very professional.
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by pcurelo
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Thank you for choosing us for your Jeep Grand Cherokee service. Our team was glad to diagnose the issue swiftly, locate the part immediately, and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again.
This dealership is caring and efficient.
They care about their customers and do great work. They have help me arranged service appointments promptly and efficiently.
They care about their customers and do great work. They have help me arranged service appointments promptly and efficiently.
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by oliviacabrera07
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
We’re thrilled our team could arrange your Jeep service appointments promptly and provide attentive support. Rick and our service staff appreciate you trusting us with your vehicle’s care.