They completed the recall work and the oil change work
required on time notified me during the process.
required on time notified me during the process.
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by ron.bierwalter
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Our service team is pleased we could complete the recall and oil change on your Jeep Wrangler promptly and keep you informed throughout the process.
I keep coming back because of the service department.
Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike
Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike was out. Mike is a plus to your service department!!! Thank you.!!
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by SHANKLIN.LAURA
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.
Good service.
Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup.
Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup.
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by carbocaine
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing you felt well-informed by Mike throughout your Jeep Cherokee service means a lot to our service team. Your kind words about the smooth drop off and pickup highlight our goal of a seamless experience.
My car had to be towed into the shop, and I was expecting
that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car w
that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car was fine Tuesday, wouldn't start Wednesday. Mike called me several times, told me exactly what would happen and how much it would cost, and then called when the car was ready -- cost was not out of line, car was ready in just over 24 hours, and it even got a bath. I am always treated well at Jack Phelan.
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by arnnan
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing that Mike’s timely updates and transparent pricing eased your concerns means a lot to our service department. We're glad we could address the issue promptly and return your Jeep Cherokee clean and ready to drive.
Friendly service with great pricing and turn around time.
I was given updates as when my vehicle would be completed and it was washed before pickup!
I was given updates as when my vehicle would be completed and it was washed before pickup!
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by witchmarta
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tony
Aug 21, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Your note about getting regular updates and a quick turnaround highlights how our service department strives to keep you informed and back on the road promptly. We’re pleased we could wash your Dodge Durango before pickup, and knowing you found our pricing fair and our team friendly means a lot to us.
The service department was very accommodating.
They let me drop off my car the night before and they finished the work in the morning before my scheduled time!
They let me drop off my car the night before and they finished the work in the morning before my scheduled time!
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by tekelleher
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing that the overnight drop-off option was convenient means a lot to our service team. We’re glad we could complete the work on your Jeep Grand Cherokee L before your scheduled appointment time. Your positive review and five-star rating are truly appreciated.
Best Jeep Dealership I have been to.
Staff is incredible for both service and the purchasing experience. I wont go anywhere else!
Staff is incredible for both service and the purchasing experience. I wont go anywhere else!
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by NFEDERICO
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.
They were able to get me in quick and out fast always
great service when I come here
great service when I come here
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by phillipterrones
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.
Fast excellent service on my jeep Wrangler recall and
they washed the car after to.
they washed the car after to.
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by jenn7784
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Your note about the fast recall repair on your Jeep Wrangler Unlimited 4xe and the post-service wash highlights our service department’s attention to detail. Knowing those touches met your expectations means a lot to our service team.
Excellent.
Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went ov
Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went over them with me and noted them on the service order.
Service completed at time promised, car was washed... perfect. Thank you!
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by mfprochot
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2026 -
Jack Phelan Dodge Chrysler Jeep Ram responded
Our service team is pleased we could complete your oil change and safety check on schedule. Mike was glad to review your concerns and ensure they were documented on the service order. Hearing that everything was finished when promised and your Grand Cherokee returned clean means a lot to our service team.