Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera | Page 2

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

Contact Me
4.9
33 Reviews
4.9

33 Reviews

Write a Review

33 Reviews of Mike Tatera

August 30, 2026

Dealership Rating
Employee Rating

They completed the recall work and the oil change work required on time notified me during the process. More

by ron.bierwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete the recall and oil change on your Jeep Wrangler promptly and keep you informed throughout the process.

August 27, 2026

Dealership Rating
Employee Rating

I keep coming back because of the service department. Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike More

by SHANKLIN.LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet, Keith Moore

Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.

August 27, 2026

Dealership Rating
Employee Rating

Good service. Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup. More

by carbocaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you felt well-informed by Mike throughout your Jeep Cherokee service means a lot to our service team. Your kind words about the smooth drop off and pickup highlight our goal of a seamless experience.

August 22, 2026

Dealership Rating
Employee Rating

My car had to be towed into the shop, and I was expecting that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car w More

by arnnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that Mike’s timely updates and transparent pricing eased your concerns means a lot to our service department. We're glad we could address the issue promptly and return your Jeep Cherokee clean and ready to drive.

August 21, 2026

Dealership Rating
Employee Rating

Friendly service with great pricing and turn around time. I was given updates as when my vehicle would be completed and it was washed before pickup! More

by witchmarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

Aug 21, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about getting regular updates and a quick turnaround highlights how our service department strives to keep you informed and back on the road promptly. We’re pleased we could wash your Dodge Durango before pickup, and knowing you found our pricing fair and our team friendly means a lot to us.

August 16, 2026

Dealership Rating
Employee Rating

The service department was very accommodating. They let me drop off my car the night before and they finished the work in the morning before my scheduled time! More

by tekelleher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that the overnight drop-off option was convenient means a lot to our service team. We’re glad we could complete the work on your Jeep Grand Cherokee L before your scheduled appointment time. Your positive review and five-star rating are truly appreciated.

August 14, 2026

Dealership Rating
Employee Rating

Best Jeep Dealership I have been to. Staff is incredible for both service and the purchasing experience. I wont go anywhere else! More

by NFEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet

Aug 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.

August 13, 2026

Dealership Rating
Employee Rating

They were able to get me in quick and out fast always great service when I come here More

by phillipterrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.

August 12, 2026

Dealership Rating
Employee Rating

Fast excellent service on my jeep Wrangler recall and they washed the car after to. More

by jenn7784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about the fast recall repair on your Jeep Wrangler Unlimited 4xe and the post-service wash highlights our service department’s attention to detail. Knowing those touches met your expectations means a lot to our service team.

August 09, 2026

Dealership Rating
Employee Rating

Excellent. Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went ov More

by mfprochot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete your oil change and safety check on schedule. Mike was glad to review your concerns and ensure they were documented on the service order. Hearing that everything was finished when promised and your Grand Cherokee returned clean means a lot to our service team.

Dealership Inventory (235 Vehicles)

used 2023 Volkswagen Taos car, priced at $21,840
2023 Volkswagen Taos
used
Gray exterior
Automatic
Front-wheel Drive
new 2026 Ram 2500 car, priced at $64,217
2026 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Wagoneer car, priced at $83,167
2026 Jeep Grand Wagoneer
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Nissan Rogue car
2024 Nissan Rogue
used
Deep Ocean Blue exterior
Automatic
All-wheel Drive
new 2027 Jeep Grand Cherokee L car, priced at $54,727
2027 Jeep Grand Cherokee L
new
High Gloss Black exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $47,002
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Manual
Four-wheel Drive