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Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera | Page 2

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Mike Tatera

September 19, 2026

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Employee Rating

Customer oriented. Quick to determine extent of issues, communicated properly along the way to resolution. More

by rmbolone
Service Price Transparency
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Recommend Dealer
Yes
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Sep 19, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service department was glad to diagnose your Jeep Grand Wagoneer’s issues efficiently and keep you informed every step of the way. Knowing you felt prioritized and informed during the repair means a lot to our team.

September 18, 2026

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Employee Rating

Everyone is kind and thoughtful and work was performed on time as always can’t say any more More

by hansonrd130
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko, Keith Moore

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Sep 18, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that our team’s thoughtful approach and on-time service for your Jeep Wrangler continue to meet your needs is rewarding. Your kind words and five-star rating mean a lot to our service team.

September 12, 2026

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Easy drop off if needed after hours. Cashier is open later if needed for late pickup. More

by carbocaine
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe, Scott Sopko

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Sep 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your feedback about our after-hours drop-off and extended cashier hours highlights our focus on convenience. Knowing that these options helped the service on your Jeep Cherokee fit your schedule means a lot to our service team.

September 11, 2026

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Employee Rating

Prices for an oil change are now ridiculously high. Might need to search for alternatives. I don’t fell it is right to pass union labor costs to consumers More

by JONGURRISTER
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Svet Valchev, Scott Sopko, Ben Nisbet

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Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 10, 2026

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Employee Rating

Jack Phelan CSJRis always very easy to work with and get the job done quickly More

by mydrdrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore

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Sep 10, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Hornet was straightforward and quick is rewarding. Your kind words and five-star rating mean a lot to our service department.

September 06, 2026

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Employee Rating

The staff were friendly and professional. The dealership was very clean. I was surprised at the difference in price compared to another dealership usually went to. I will be going to Jack now More

by susanlugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore

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Sep 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your mention of our team’s approachable professionalism and our clean facility highlights what we aim for. Knowing that our competitive pricing made a positive impression compared to your usual dealership is rewarding. We look forward to caring for your Dodge Grand Caravan on your next visit.

August 31, 2026

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Employee Rating

Had to bring my 2023 Jeep Wrangler to repair a rust spot on the door. They did a tremendous job. I got it back in a timely matter. More

by Ludwig
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Service Time
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Recommend Dealer
Yes
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Aug 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about the high-quality repair and timely return highlights how our service team focuses on efficient, precise work. Mike and the rest of our team are pleased we could address that rust spot on your 2023 Jeep Wrangler Unlimited 4xe so promptly.

August 31, 2026

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Employee Rating

Great place fixed my issues got me back on the road thanks to then I’m good More

by frano29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

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Aug 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad our team could fix the issues on your Jeep Grand Cherokee and get you back on the road. Your five-star rating means a lot to our service department.

August 30, 2026

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Employee Rating

They completed the recall work and the oil change work required on time notified me during the process. More

by ron.bierwalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete the recall and oil change on your Jeep Wrangler promptly and keep you informed throughout the process.

August 27, 2026

Dealership Rating
Employee Rating

I keep coming back because of the service department. Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike More

by SHANKLIN.LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet, Keith Moore

Print
Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.

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