Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera | Page 4

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Mike Tatera

August 09, 2026

Dealership Rating
Employee Rating

Excellent. Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went ov More

by mfprochot
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete your oil change and safety check on schedule. Mike was glad to review your concerns and ensure they were documented on the service order. Hearing that everything was finished when promised and your Grand Cherokee returned clean means a lot to our service team.

July 30, 2026

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Took my car in for a problem. Within a half an hour we were told what was wrong and that they had the part in stock and it should be ready an hour. They were very informative and More

by pcurelo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko

Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your Jeep Grand Cherokee service. Our team was glad to diagnose the issue swiftly, locate the part immediately, and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again.

July 29, 2026

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This dealership is caring and efficient. They care about their customers and do great work. They have help me arranged service appointments promptly and efficiently. More

by oliviacabrera07
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re thrilled our team could arrange your Jeep service appointments promptly and provide attentive support. Rick and our service staff appreciate you trusting us with your vehicle’s care.

July 26, 2026

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The service is great and friendly. Tech do a great job on finding and fixing the problem. More

by timdryer
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Recommend Dealer
Yes
Jul 26, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience. We’re pleased our technicians provided friendly service and quickly identified and fixed the issue on your Dodge Ram 1500. We’re here if you need us.

July 19, 2026

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Countryside dealership will continue to be my favorite. The staff have always been knowledge and courteous. More

by stveb1
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Recommend Dealer
Yes

July 16, 2026

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Jack Phelan has always provided excellent service and timely updates when I brought my vehicle in for anything. More

by jscardino1986
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Recommend Dealer
Yes

July 15, 2026

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Friendly service and does not try to sell you things you don’t need for your vehicle More

by eagleriver17
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Recommend Dealer
Yes

July 09, 2026

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Everyone is always friendly and super helpful. I have never had an issue with them. More

by meagen9999
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Recommend Dealer
Yes

July 04, 2026

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Employee Rating

Everyone was courteous and very professional they answered all my questions and completed the repairs on time Thank you very much. Roy plechsmid More

by PLECHSMID
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Recommend Dealer
Yes

June 26, 2026

Dealership Rating
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This people are the best . They treat customers like their family.we have been coming for 7 years now and we still have same experience . . More

by 2009doris
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Recommend Dealer
Yes
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