Mindy Hill | Page 14

I may have had a unique and hard to coordinate issue with getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between the parts dept and the service representatives. I made 1 service appointment (based on a call from a service rep) and then when I brought the truck in I was told the parts were not in. A couple weeks later I called on my own and spoke with a parts representative and was told the parts were in and I should schedule an appointment. When I scheduled the appointment I explained the specific details of my issue, but when I actually dropped the car off I was told again the parts were not in. At my insistence I reexplained the specific scenario and it was all resolved. I like Toyota Direct Service from past experience, but this experience was very frustrating on my part. More

by roberoach Verified Customer Verified Customer

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Staff is courteous, facility clean, service waiting area has sufficient seating and many snack options. has sufficient seating and many snack options. More

by gretchsue Verified Customer Verified Customer

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Awesome stuff experience dude man whatever for real come on just give me that free xmradii for 3 months 👍🏻 on just give me that free xmradii for 3 months 👍🏻 More

by spradlinbubby Verified Customer Verified Customer

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Very customer friendly, very professional and very informative. Great service and on time vehicle service informative. Great service and on time vehicle service More

by idrissajalloh12 Verified Customer Verified Customer

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I bought my car at Toyota Direct and I’ve had them Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car More

by rnkanda.walla Verified Customer Verified Customer

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Quality customer service, very professional and explains invoice in perfect detail. Reps are always welcoming and friendly. invoice in perfect detail. Reps are always welcoming and friendly. More

by tmardister Verified Customer Verified Customer

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It didn't take long at all probably about 15-20 minutes they did good job they did good job More

by redwomen540 Verified Customer Verified Customer

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Je n'ai rien à reprocher jusqu'à dâte tout fonctionne très bien, je suis satisfait très bien, je suis satisfait More

by manacerocheton Verified Customer Verified Customer

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It's a professional dealer and I work with it's a speed quick and the qualified I recommend it for everyone. quick and the qualified I recommend it for everyone. More

by Fadi H Verified Customer Verified Customer

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Professional and accommodating they, took me in and started work even though i arrived early. started work even though i arrived early. More

by orellana727 Verified Customer Verified Customer

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