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Misty Osborne

Overview Reviews (512) Inventory (175)

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Misty Osborne

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Misty Osborne | Page 3

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

512 Reviews

Overview Reviews (512) Inventory (175)

4.7

512 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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512 Reviews of Misty Osborne

March 21, 2024

Dealership Rating

Employee Rating

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by Shawn Butler

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 22, 2024 -

Regal Kia Lakeland responded

Thank you!

March 20, 2024

Dealership Rating

Employee Rating

Great customer service with a smile and very knowledgeable staff.kept me up to date on everything and service done quickly. Would recommend Kia service department to anyone. knowledgeable staff.kept me up to date on everything and service done quickly. Would recommend Kia service department to anyone. More

by Anrod1953@hotmail.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 21, 2024 -

Regal Kia Lakeland responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience at our Kia service department. We're delighted that our staff's knowledge and efficiency, along with their friendly demeanor, made your visit enjoyable and hassle-free. Your satisfaction means everything to us.

March 06, 2024

Dealership Rating

Employee Rating

Quick, efficient & easy to work with. Misty is the best! Misty is the best service advisor. Misty is the best! Misty is the best service advisor. More

by LENKA1111

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 07, 2024 -

Regal Kia Lakeland responded

It's fantastic to hear that you've had such a positive experience with Misty at Regal Kia. Quick, efficient, and easy-to-work-with service advisors can make all the difference when it comes to vehicle maintenance. It's clear that Misty's dedication and professionalism have left a lasting impression on you.

March 06, 2024

Dealership Rating

Employee Rating

Very professional and courteous service I always trust Regal Kia to do the big jobs right Regal Kia to do the big jobs right More

by HICKERSONNO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 07, 2024 -

Regal Kia Lakeland responded

It's wonderful to hear that you've had such positive experiences with Regal Kia. Trust and reliability are crucial when it comes to vehicle maintenance and service, and it's great to know that you feel confident in their ability to handle big jobs properly.

March 03, 2024

Dealership Rating

Employee Rating

Great service and follow up with what I needed done. And I got my car back in a timely manner And I got my car back in a timely manner More

by kathryn.koch

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Johnson, Jonathan Benitez, Jorge Benitez, Jeremy Mahr, Genesis Cruz

Helpful 0

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Mar 05, 2024 -

Regal Kia Lakeland responded

I'm delighted to hear that you had a great service experience and that your needs were taken care of promptly.

March 01, 2024

Dealership Rating

Employee Rating

Quick & easy. Misty's customer service was 100% on point. The process was quick and easy. Misty's customer service was 100% on point. The process was quick and easy. More

by chelseareneagrace

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 05, 2024 -

Regal Kia Lakeland responded

I'm glad to hear that you had a quick and easy experience, and that Misty provided you with excellent customer service!

February 29, 2024

Dealership Rating

Employee Rating

Car went right in. Misty was very helpful when we walk right and and throughout the whole time we were there. Misty was very helpful when we walk right and and throughout the whole time we were there. More

by emwoods4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 05, 2024 -

Regal Kia Lakeland responded

Thank you. I'm glad to hear that your car went right in for service and that Misty provided you with helpful assistance throughout your visit.

February 29, 2024

Dealership Rating

Employee Rating

Very fast and friendly addressed any issues and made sure I was aware of recalls I was aware of recalls More

by EILATANI3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

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Mar 05, 2024 -

Regal Kia Lakeland responded

Thanks for the 5 stars!

February 28, 2024

Dealership Rating

Employee Rating

We were very impressed. They came outdoors and greeted us and were very polite as we drove up . We only waited less than an hour . They came outdoors and greeted us and were very polite as we drove up . We only waited less than an hour . More

by susanwaldon1492

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 05, 2024 -

Regal Kia Lakeland responded

I'm delighted to hear that you had a positive experience with our dealership! Providing prompt and polite service is important to us, and I'm glad to hear that our team greeted you warmly and that your wait time was minimal.

February 27, 2024

Dealership Rating

Employee Rating

Okay ? ? Okay Okay Okay Okay Okay ?? Okay Okay Okay Okay Okay Okay ?? ? Okay Okay Okay Okay Okay ?? Okay Okay Okay Okay Okay Okay ?? More

by jackliz1964

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Helpful 0

Report | Print

Mar 05, 2024 -

Regal Kia Lakeland responded

Thank you!

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