Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Misty Osborne

Overview Reviews (942)

Contact Me

View All Employees

< View All Employees

Misty Osborne

Misty Osborne | Page 3

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

Contact Me

4.8

942 Reviews

Overview Reviews (942)

4.8

942 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Misty Osborne

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

942 Reviews of Misty Osborne

July 23, 2026

Dealership Rating

Employee Rating

Always a great experience. Friendly Staff and Misty is very attentive I've been a satisfied customer since 2020 Friendly Staff and Misty is very attentive I've been a satisfied customer since 2020 More

by tcspooner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Jul 23, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear our team, especially Misty, consistently provides the attentive care you expect for your Kia Telluride. Thank you for your continued loyalty since 2020; we look forward to many more great experiences ahead.

July 21, 2026

Dealership Rating

Employee Rating

By far the best service department Jeff Solo runs A tight ship and the service writers are so kind ship and the service writers are so kind More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj

Jul 21, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Jeff’s leadership and the kindness of our service writers. We’re delighted your Kia Seltos received attentive care. We appreciate you trusting us for your service needs.

July 21, 2026

Dealership Rating

Employee Rating

Best dang service facility I've ever been to thanks to service manager Jeff Solo service manager Jeff Solo More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj

Jul 21, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear your visit exceeded expectations. Jeff is delighted his efforts made a difference while servicing your Kia Seltos. We look forward to caring for your vehicle again.

July 16, 2026

Dealership Rating

Employee Rating

Very friendly and helpful. Misty is great. I would recommend to family and friends and tell them to ask for Misty. Misty is great. I would recommend to family and friends and tell them to ask for Misty. More

by shellyricketson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Jul 17, 2026 -

Regal Kia Lakeland responded

Hi Shelly! Thank you for recommending Misty and our team at Regal Kia! We truly appreciate your support and hope to see you again in the future.

July 11, 2026

Dealership Rating

Employee Rating

Great experience. Misty and Rey both attended me and took care of everything. Most of the people I know from years with you guys, have been the best so far Misty and Rey both attended me and took care of everything. Most of the people I know from years with you guys, have been the best so far More

by blzayas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for trusting us with your Kia K5 service. We’re delighted that Misty handled everything to your satisfaction. Your loyalty over the years means a lot and we look forward to assisting you again.

July 05, 2026

Dealership Rating

Employee Rating

Always a great experience at Regal Kia, alrhought this time the sales team was a bit pushy. I was there for service not to purchase. time the sales team was a bit pushy. I was there for service not to purchase. More

by Browland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 06, 2026 -

Regal Kia Lakeland responded

Hi Browland! Thank you for your feedback and for choosing Regal Kia. We apologize for any pressure from our sales team. We hope your next service visit is smoother. Safe travels!

June 30, 2026

Dealership Rating

Employee Rating

Last Saturday I went in for an oil change on my new K4 which I recently purchased from them. They gave me my first oil change for free. Misty was the one I worked with she was so sweet and attentive. I ca which I recently purchased from them. They gave me my first oil change for free. Misty was the one I worked with she was so sweet and attentive. I can honestly say I love everything about that place from customer service, sales, and loan officers. This is my 2nd or 3rd car I’ve purchased through them. More

by kessodiallo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 30, 2026 -

Regal Kia Lakeland responded

What a pleasure to hear you enjoyed your complimentary first oil change on your new Kia K4 and found Misty so attentive. It’s wonderful that our customer service, sales team, and loan officers all made a great impression. Thank you for choosing us for your second or third Kia purchase; we look forward to helping you again.

June 30, 2026

Dealership Rating

Employee Rating

Every one was so nice and very attentive to my needs. Everyone at Regal Kia is very helpful and attentive. I love Regal Kia so much so I bought multiple cars from them. I came in for an oil change and I Everyone at Regal Kia is very helpful and attentive. I love Regal Kia so much so I bought multiple cars from them. I came in for an oil change and I was basically in and out. I love how clean the business is More

by kessodiallo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Jun 30, 2026 -

Regal Kia Lakeland responded

It’s great to know Misty and our team took care of your Kia K4 oil change so quickly while keeping everything spotless. Thank you for trusting us with multiple purchases. We look forward to seeing you again soon!

June 30, 2026

Dealership Rating

Employee Rating

I came in with a concern and oil change. They had a hard time finding my warranty even though I've been going there several times a year for 5 years. It seemed they didn't want to honor my w They had a hard time finding my warranty even though I've been going there several times a year for 5 years. It seemed they didn't want to honor my warranty. Then the mechanic gave different feedback directly to me vs to Misty vs to Felix. The pictures sent didn't match the problem being described. All of that and once I got the completed ticket it said something altogether different. On top of it, the problem is still present and unresolved. More

by Bkay2927

Verified Customer

Recommend Dealer

Other Employees Tagged: Misty Osborne

Jun 30, 2026 -

Regal Kia Lakeland responded

We aim to provide consistent and effective communication, and it sounds like we fell short during your visit. I also want to apologize for the trouble with your warranty. We want to get any problems taken care of for you, so please call me. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

June 27, 2026

Dealership Rating

Employee Rating

My first oil change, I was met promptly, waited on promptly. I waited on my vehicle and my waited was short promptly. I waited on my vehicle and my waited was short More

by ksk8955

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Jun 27, 2026 -

Regal Kia Lakeland responded

Thank you for bringing your Kia in for its first oil change. Misty and our service team are glad to hear you received prompt attention and had a brief wait. We appreciate the 5-star rating.