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Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 3

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
949 Reviews
4.8

949 Reviews

Write a Review

949 Reviews of Misty Osborne

August 04, 2026

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Employee Rating

It took a long time to get it done and I had to chase to get any updates. More

by MRPARISH321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 05, 2026

Regal Kia Lakeland responded

We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

July 31, 2026

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Misty and the regal kia service department was great. Everyone is is friendly and professional. More

by markydoo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

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Jul 31, 2026

Regal Kia Lakeland responded

We’re thrilled Misty and our Kia service team made such a positive impression. It’s great to hear our staff’s friendly and professional approach stood out to you. Thank you for the five-star review and for trusting us with your Kia.

July 30, 2026

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very professional, courteous, attentive, knowledgeable, kept me informed of what was going on and when my vehicle was ready More

by fjapple
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Regal Kia Lakeland responded

It’s wonderful to hear you found our team professional, courteous, and knowledgeable during your Kia EV6 service. We’re glad we could keep you informed on progress and timing. Misty appreciates your feedback and looks forward to helping with your next visit.

July 27, 2026

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I just want to say I bring my car continuously to regal Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else More

by usmcrrvnv2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj, Jeremy Mahr, Justin Callahan , Jonathan Benitez

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Jul 27, 2026

Regal Kia Lakeland responded

We’re grateful for your continued trust in our team’s service for your Kia Seltos. It’s rewarding to know our professionalism keeps you coming back, and we look forward to supporting you for many more visits.

Jul 27, 2026

Regal Kia Lakeland responded

Your feedback means the world to us! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

July 25, 2026

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Employee Rating

Love my 26 Kia. Everyone there are nice and professional. Would recommend this dealership to everyone. More

by chandasforren
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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Jul 25, 2026

Regal Kia Lakeland responded

It’s wonderful to hear how much you love your Kia. Thank you for recognizing our team’s friendly and professional service. We appreciate your recommendation and look forward to assisting you again.

July 25, 2026

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I've always love coming here. I felt the waiting room has got all the comfort of home. More

by DaJoQuim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Southern, Jeremy Mahr, Sarah Abichid, Sulie Vargas, Justin Callahan , Jonathan Benitez

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Jul 25, 2026

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.

July 24, 2026

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Everyone who worked there was extremely helpful and met every need we had when buying a new car. More

by irunyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adriane Morales

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Jul 24, 2026

Regal Kia Lakeland responded

Thank you for sharing how helpful our team was while you bought your new Kia. We appreciate that you chose us and are here to support you with any needs moving forward.

July 23, 2026

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Employee Rating

Always a great experience. Friendly Staff and Misty is very attentive I've been a satisfied customer since 2020 More

by tcspooner
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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Jul 23, 2026

Regal Kia Lakeland responded

It’s wonderful to hear our team, especially Misty, consistently provides the attentive care you expect for your Kia Telluride. Thank you for your continued loyalty since 2020; we look forward to many more great experiences ahead.

July 21, 2026

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By far the best service department Jeff Solo runs A tight ship and the service writers are so kind More

by usmcrrvnv2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Print
Jul 21, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience with Jeff’s leadership and the kindness of our service writers. We’re delighted your Kia Seltos received attentive care. We appreciate you trusting us for your service needs.

July 21, 2026

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Employee Rating

Best dang service facility I've ever been to thanks to service manager Jeff Solo More

by usmcrrvnv2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Print
Jul 21, 2026

Regal Kia Lakeland responded

It’s fantastic to hear your visit exceeded expectations. Jeff is delighted his efforts made a difference while servicing your Kia Seltos. We look forward to caring for your vehicle again.

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