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Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 3

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
909 Reviews
4.8

909 Reviews

Write a Review

909 Reviews of Misty Osborne

April 09, 2026

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Employee Rating

Visit had fast service and woman that worked with me was great. She went over and beyond to help me. More

by davenewalker22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Regal Kia Lakeland responded

Misty and our team appreciate your feedback. We’re glad the service was quick and that Misty went the extra mile to help with your Kia Forte. If you need anything else, please let us know.

April 08, 2026

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Employee Rating

Misty has always gone above and beyond. She is so accommodating and makes sure every question is answered and every need is met. More

by SEEKYOU333
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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Apr 08, 2026

Regal Kia Lakeland responded

Your kind words about Misty’s attentive service mean a lot. We’re glad your Kia Sorento service went smoothly and that every question was answered. Thank you for the five-star rating!

April 03, 2026

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Very friendly and precise with the work that needed to be done. Thank you all!!! More

by maldonado4266
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

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Apr 03, 2026

Regal Kia Lakeland responded

It’s great to hear our team was friendly and precise with your Kia Sorento service. Thank you for your kind feedback. We look forward to assisting you again.

April 01, 2026

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Justin has really grown into a superstar employee. He is helpful and respectful. He kept me updated throughout the whole process. More

by huddle1032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Sal Campisi jr., Jeremy Mahr, Mike Galloway, Justin Callahan

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Apr 01, 2026

Regal Kia Lakeland responded

Thank you for highlighting Justin’s dedication during your Kia EV9 service. It’s wonderful to know he kept you informed and treated you with respect. We look forward to assisting you again.

March 31, 2026

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I went for the usual maintenance on my car and Misty was a wonderful help with getting my warranty to cover some of the maintenance. Im young and don’t know anything about dealerships or maintenance so it w More

by camrynwizda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Regal Kia Lakeland responded

It’s wonderful to hear Misty guided you through the warranty coverage and simplified your maintenance visit. We appreciate you trusting us with your Kia Soul. We look forward to having Misty assist you on your next visit.

March 28, 2026

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I have been going to Regal KIA now for over 5 yrs and have always had a wonderful experience!! Misty is an excellent worker More

by acwdotcom
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 28, 2026

Regal Kia Lakeland responded

Thank you for trusting us with your Kia for over five years. Misty will be proud to hear your praise. We look forward to welcoming you again when your Kia needs service.

March 27, 2026

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We had a great experience very short time to make a deal thank you again More

by Michaelgoulet1954
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Abichid, Rico Romero , Willy Moreira

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Mar 27, 2026

Regal Kia Lakeland responded

Thanks for letting us know about your visit. We’re glad buying your Kia Carnival was so speedy and that you had a positive experience. Enjoy your new vehicle, and feel free to reach out if anything comes up.

March 23, 2026

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Employee Rating

Misty is a wonderful person and has awesome customer service. She's very attentive and compassionate More

by Shannon Steward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Claxton

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Mar 23, 2026

Regal Kia Lakeland responded

Thank you for noting Misty’s attentive and compassionate service during your Kia Telluride visit. We’re delighted she could provide the care you deserved and we look forward to supporting you on future maintenance visits.

March 22, 2026

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Employee Rating

The dealership is very well ran,customer service is exceptional. Misty,could answer any questions I had. The shuttle driver was very nice. Thanks for your excellent service. More

by LANAELDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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Mar 24, 2026

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Misty here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 24, 2026

Regal Kia Lakeland responded

Hi Lana! We’re pleased to hear our team provided helpful and friendly service during your visit. We'll pass along your kind words to Misty. Thanks for choosing Regal Kia!

Mar 22, 2026

LANAELDER2 responded

Exceptional service, customer service is very knowledgeable, Misty was rep.she knew her job very well.

March 21, 2026

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Employee Rating

Service was fast and friendly. Out in less than an hour. Thank you so much More

by fharris22554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr, Justin Callahan

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Mar 21, 2026

Regal Kia Lakeland responded

It’s wonderful our team got you back on the road in under an hour with a friendly touch. Jeremy and Misty enjoyed taking care of your Kia. We look forward to your next visit.

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