Dealership Experience
14 yrs, 7 mos
Industry Experience
14 yrs, 7 mos
Specialties & Trainings
RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert
385 Reviews
Write a Review385 Reviews of Mitch Poole
November 12, 2023
First time in since my purchase of 2022 Ram 2500 Laramie 6.7 Cummins, Mitch was very helpful and spent time explaining particular items on a diesel to look out for. 6.7 Cummins, Mitch was very helpful and spent time explaining particular items on a diesel to look out for. More
November 11, 2023
Waiting time was minimal. They kept me updated and did everything I asked for. Great service They kept me updated and did everything I asked for. Great service More
Other Employees Tagged: Billy Wright, Jamie Boney
November 06, 2023
Always on on schedule, professional, communicate clearly and they don’t try to up sell services that are not needed. and they don’t try to up sell services that are not needed. More
Other Employees Tagged: Billy Wright, Jamie Boney
November 02, 2023
They are quick to respond and make sure your taken care of. Billy Wright is a great service manager! of. Billy Wright is a great service manager! More
Other Employees Tagged: Billy Wright, Jamie Boney
October 31, 2023
Good down to earth people. They found time out of their busy schedule and took care of my problem and got me on my way. Great team work !!! Keep up the great job. They found time out of their busy schedule and took care of my problem and got me on my way. Great team work !!! Keep up the great job. More
Other Employees Tagged: Brandon Wright, Jeremy Parrish, Billy Wright, Willie Eason, James Collins, Preston Clayton, Artemus Sanders, Jamie Boney , James Philpott
October 29, 2023
Great customer service. Installed my leveling kit , tires, alignment and recalibration of computer. They did this in a day and saved me 500 dollars on tires. Installed my leveling kit , tires, alignment and recalibration of computer. They did this in a day and saved me 500 dollars on tires. More
Other Employees Tagged: Billy Wright, Jamie Boney
October 28, 2023
Extremely professional, always respectful. The dealership was very clean and professional. The personnel made me feel important. The dealership was very clean and professional. The personnel made me feel important. More
Other Employees Tagged: Billy Wright, Jamie Boney
October 27, 2023
I had been looking for a pickup since pre-covid looked at many but they did not fit my needs or budget, Preston Clayton sent me trucks via text that fit what I was looking for finally hit on what I was looki many but they did not fit my needs or budget, Preston Clayton sent me trucks via text that fit what I was looking for finally hit on what I was looking for and the cash I was willing to spend. Finance guy was a little pushy and I pushed back so we settled in the middle. I paid for a carfax for the truck and it was as they told me. One disappointment is they said all the recalls where up to date but went back for the second key in the service department to learn they had not been done, Mitch in the service department has the recall parts are on order and will call when they are in. Hats off to the service department Mitch spent time filling me in on what todo and not todo to extend the life of the truck and things to avoid, this is a Ram 2500 with Cummins and requires more maintenance, which I plan to have done at Jimmy Britt. More
Other Employees Tagged: Justin Adkins, Preston Clayton
October 26, 2023
I needed the repair done fast for my business to continue. They got it in and out quickly. Could not have asked anyone to do better. They did a great job! Thanks a lot continue. They got it in and out quickly. Could not have asked anyone to do better. They did a great job! Thanks a lot More
Other Employees Tagged: Billy Wright, Jamie Boney

