Mitch Urbanc
Mitch Urbanc at Mike Murphy Ford Inc

Mitch Urbanc | Page 12

Service Manager

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

Contact Me
4.7
132 Reviews

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.7

132 Reviews

Write a Review

132 Reviews of Mitch Urbanc

June 18, 2020

Dealership Rating
Employee Rating

Always great service at Murphy Ford. Good people ar the service desk at Mitch Urbanc is very good at diagnosing problems. Best Ford dealer in Central Illinois. More

by schallaum
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert

Jun 18, 2020

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

June 11, 2020

Dealership Rating
Employee Rating

I depend on my service van for a living. I trust the people at Mike Murphy Ford to maintain it so it keeps humming down the road. More

by Davetbg
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield

Jun 12, 2020

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

June 02, 2020

Dealership Rating
Employee Rating

Car taken as soon as I arrived about 10 minutes early. Took about an hour to diagnose and fix problem. Home sooner than expected. Thanks! More

by Jceverett5
Recommend Dealer
Yes

Other Employees Tagged: Pete Katus

Jun 02, 2020

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

May 30, 2020

Dealership Rating
Employee Rating

Excellent service department. Mike Murphy's service point check program finds the minor problems before they become major problems! Friendly and helpful service advisors and mechanical technicians. More

by jtn104
Recommend Dealer
Yes

Other Employees Tagged: Cody Gillespie, Pete Katus

May 31, 2020

Mike Murphy Ford Inc responded

Hello, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Cody, Pete, and Mitch delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

May 26, 2020

Dealership Rating
Employee Rating

Quick and simple service, done promptly on time! Always check over things done before leaving. Very great service! Highly recommend this dealer for any and all service needs More

by Kody.a.martinezkody
Recommend Dealer
Yes

Other Employees Tagged: Pete Katus, Bob Wertz

May 26, 2020

Mike Murphy Ford Inc responded

We appreciate your business, Kody, and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

May 24, 2020

Dealership Rating
Employee Rating

I'm very happy with their service department 😊 they were helpful, efficient and friendly. If there's another recall, I'll definitely be back. Thanks More

by mommasweet
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Jeremy Englert, Cody Gillespie, Pete Katus, Kevin Neill, Bob Wertz

May 24, 2020

Mike Murphy Ford Inc responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

May 20, 2020

Dealership Rating
Employee Rating

Always great service. That’s important to me. Very friendly staff. Offered me a ride to McDonalds while I waited. I bring 3 vehicles there as a result More

by Don Charleston
Recommend Dealer
Yes

Other Employees Tagged: Kevin Towle , Pete Katus, Bob Wertz

May 21, 2020

Mike Murphy Ford Inc responded

Thank you so much, Don, for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

May 19, 2020

Dealership Rating
Employee Rating

Service manager/writer was good to deal with. On the other hand I left the dealership and ended up having issues on the way home to Blokmington. My check engine light came on and I had to limp to Bloomi More

by Brad
Recommend Dealer
No
Jun 02, 2020

Mike Murphy Ford Inc responded

Hi Brad, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Mike Murphy Ford

May 23, 2020

Mike Murphy Ford Inc responded

Hi Brad, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Mike Murphy Ford

May 16, 2020

Dealership Rating
Employee Rating

It is a very clean dealership very nice people quick service just a friendly surrounding snacks and drinks are available coffe vending machines just a nice place More

by walton482
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Jeremy Englert, Cody Gillespie, Pete Katus, Kevin Neill, Bob Wertz

May 16, 2020

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

May 15, 2020

Dealership Rating
Employee Rating

Easy and quick service. Super nice people. Location is close and clean. Waiting area available. Would recommend for service and or buying or trading in a vehicle. More

by CARELYNN30
Recommend Dealer
Yes

Other Employees Tagged: Dan McGrail, Bryan Wingfield , Jeremy Englert, Cody Gillespie, Pete Katus, Kevin Neill, Bob Wertz

May 16, 2020

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

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