Mo Alsalamony
Mo Alsalamony at Claremont Toyota

Mo Alsalamony | Page 4

Floor Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.4
82 Reviews
4.4

82 Reviews

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82 Reviews of Mo Alsalamony

September 28, 2024

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I had a disappointing experience with this dealership. The customer service was subpar; staff were unhelpful and dismissive. I also found the financial deals to be misleading, and I ended up overpaying on More

by JIMMY_S
Service Price Transparency
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Recommend Dealer
No
Sep 30, 2024

Claremont Toyota responded

Jimmy, Transparency is a top priority to us here, which is why we're disappointed to read this. We'd like to speak with you further about your experience, as we value your opinion, satisfaction, and business. Please contact us when you have a moment. We're looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 24, 2024

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The one helping me didn’t know car specs. I had to show him what I was talking about. Lacks time management and lied about appointment time. More

by BJORDAN7711
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Recommend Dealer
No
Sep 25, 2024

Claremont Toyota responded

It's very important our sales team is knowledgeable about our products, which is why this is disappointing to read. We'd like to learn more about who you worked with so we can make sure they and our entire team are educated about our vehicles. Please contact us when you have a moment to speak further. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 24, 2024

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Whoever is took care of me it was very un professional the auditu is very bad. I'm not gonna go back it was waste of my time and in the End haven't finish the little problem of my car. This is awful exp More

by Ivan
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 25, 2024

Claremont Toyota responded

Ivan, It's discouraging to see that your experience here was a negative one. When you have an opportunity to speak, we'd like to learn more about when you stopped by and who you worked with, so we can address this properly. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2024

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I recently visited Claremont Toyota and had a fantastic experience. The staff was incredibly friendly and knowledgeable, making the car-buying process smooth and stress-free. They took the time to understa More

by RUDYPEREZ1992
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Recommend Dealer
Yes
Sep 24, 2024

Claremont Toyota responded

Thanks, Rudy! We’re thrilled to hear you had such a fantastic experience at Claremont Toyota. Our team works hard to ensure a smooth process, and it's great to know we hit the mark. We appreciate your recommendation and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 18, 2024

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Every time I go, every service advisor is welcoming and helpful throughout the process of the service More

by MARYSS13061003
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Recommend Dealer
Yes
Sep 19, 2024

Claremont Toyota responded

Thanks for your fantastic feedback, Mary! We're thrilled to hear that our service advisors consistently provide a welcoming and helpful experience. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 13, 2024

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Was worried I would have to spend big money on "maintenance/upkeep" issues with a hybrid but pleasantly surprised when I was told that aside from oil change everything else was O.K. This is my go More

by BLINCOWD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Reeder, Tony Sanchez

Sep 16, 2024

Claremont Toyota responded

We’re thrilled to hear about your positive experience with us. Our goal is to provide reliable service without the stress of unexpected costs. We appreciate your trust and look forward to seeing you again for all your dealership needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 31, 2024

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Anthony is the best car sales man and Mohammad is the best manager they both accommodated all my wants and needs into this car at the best possible price you can get that fit my budget amazing customer More

by Friday909909909
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Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Anthony Salas

Sep 03, 2024

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Anthony and Mohammad. Enjoy your new 2025 Toyota Camry XSE! Your recommendation means a lot to us. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 30, 2024

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Poor communication after sale. very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out t More

by tijom520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 03, 2024

Claremont Toyota responded

It's vital we are providing our guests with updates on the status of their vehicles. If you've still not had the chance to speak with anybody, please contact us at your earliest convenience and we will be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 23, 2024

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I came in without an appt for a newly purchased used car with engine light issue. Was assigned a technician right away. Length of wait time was about 2 1/2 hrs before I was told car was going to be there fo More

by CHRISBETS27
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Recommend Dealer
Yes

Other Employees Tagged: Fabricio Escobal

Aug 26, 2024

Claremont Toyota responded

Chris, We're glad that overall you had a positive experience. We appreciate your patience and we'll be working hard to make sure we're giving our guests more of a heads-up if their vehicle is going to need to be here for the full day. We're happy you were provided with a loaner and we hope to serve you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 22, 2024

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Great dealership I was very happy with the customer service. I would highly recommend this dealer to anyone who’s looking in purchasing a new vehicle. More

by LUISCOMPOSITES
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Recommend Dealer
Yes
Aug 23, 2024

Claremont Toyota responded

Luis, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect vehicle! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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