Mona Crooks
Mona Crooks at Klaben Ford Lincoln

Mona Crooks | Page 27

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,314 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

34 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,314 Reviews

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1314 Reviews of Mona Crooks

April 29, 2024

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Employee Rating

Mona is phenomenal and goes the extra mile for her customers! She’s so pleasant to work with… More

by VINEYARDVINES4326@icloud.com
Service Price Transparency
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Recommend Dealer
Yes

April 26, 2024

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Loved working with Anthony! Very thorough and pleasant! Great experience and was my first time working with him! More

by Marie Vanoster
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Recommend Dealer
Yes

April 23, 2024

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Mona is always reliable and gets things done in an efficient and professional manner. She is 5 stars at Klaben Ford. More

by MABDENT
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Recommend Dealer
Yes

Other Employees Tagged: John Coleman 5 stars

April 20, 2024

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My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she More

by acdavis
Service Price Transparency
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Recommend Dealer
Yes

April 17, 2024

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Always receive great service when I bring my car in. Mona takes excellent care of me and keeps me informed of any recommended service. Highly recommend. More

by Johnw
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Recommend Dealer
Yes

April 16, 2024

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Mona was extremely helpful with my appointment and is always courteous . I have been customer over 30 years and will not go anywhere else. More

by trishatrego
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Recommend Dealer
Yes

April 15, 2024

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Easy to schedule appointments. Customer service I excellent. Joe French does a great job and always is helpful. More

by dbaumgardn
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

April 14, 2024

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I have been coming to Klaben Ford Lincoln since 1996 and cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnifice More

by Kajwane
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Recommend Dealer
Yes

April 10, 2024

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Big thank you to; Roscoe, Revawn, David Klaben, Mike Cooney, Luke Deegan and Chris Volk More

by jeanne.newhope
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Christopher Volk, David Klaben , Mike Cooney, Luke Deegan, Tyler Schultz, Revawn Wilson

April 09, 2024

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Employee Rating

Very friendly and curtios, explained everything in detail, answered any questions I had. Will return for service. Thank you More

by ocheyney
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Recommend Dealer
Yes
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