Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Mona Crooks
Refer Me
1,062 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
32 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,062 Reviews
Write a Review
1062 Reviews of Mona Crooks
March 28, 2022
Staff always provides great customer service. I was in and out a lot quicker than anticipated. I was in and out a lot quicker than anticipated. More
by tariann9
Verified CustomerOther Employees Tagged: Joe French, Kim Wolfram
Helpful 
March 26, 2022
Mike Brandvold explains thoroughly the work to be done, great at timely updates and makes me feel like he has my best interests in mind. I trust Klaben as a result of Mike. Thanks Mike ! great at timely updates and makes me feel like he has my best interests in mind. I trust Klaben as a result of Mike. Thanks Mike ! More
by JG
Other Employees Tagged: Mike Brandvold
March 26, 2022
Mona Crooks takes great care of me and my family every time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. More
by Terry Colbert
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn, Sean Bradford , Patrick Sandy
March 26, 2022
People make the difference in the service department - Mike Brandvold is a pleasure to work with Mike Brandvold is a pleasure to work with More
by DROULE
Other Employees Tagged: Mike Brandvold
March 24, 2022
I have always been able to rely on Klaben. They are well established in Kent, Ohio and have grown to be a large business. I have had my cars serviced there for many years by the same technicia They are well established in Kent, Ohio and have grown to be a large business. I have had my cars serviced there for many years by the same technician so a business around many years and a technician who has stayed working for that business should speak loudly of the quality of the work and service-it’s excellent! More
by Miss Diana
March 23, 2022
Sales and service at Klaben are always top notch. It is always a pleasure when working with Mona. It is always a pleasure when working with Mona. More
by anitaebarton
Other Employees Tagged: JC Crawford
March 21, 2022
I appreciate the concern that Joe French has shown over the relatively minor electrical issues in my Escape. Whenever Joe isn’t available, Mona Crooks is always quick to help me. Mario took care of an ap the relatively minor electrical issues in my Escape. Whenever Joe isn’t available, Mona Crooks is always quick to help me. Mario took care of an appointment situation over the phone for me. Kim Wolfram was one of my contacts at Clarke Ford, and her presence at Klaben is a reason I’m a Klaben customer now. My recent rental car from Enterprise, arranged by Joe, was a good experience, although, of course, they should only have Ford vehicles! More
by DAVE_WMS
Other Employees Tagged: Joe French, Kim Wolfram , Mario Palomba
Dealership Inventory (600 Vehicles)
2024 Ford Maverick
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
8-Speed Automatic Transmission
AWD
2024 Ford Escape
new
Vapor Blue Metallic exterior
8-Speed Automatic Transmission
All-Wheel Drive
2024 Ford Bronco
new
Oxford White exterior
10-Speed Automatic Transmission
Advanced 4x4 with Automatic On Demand Engagement
2024 Ford F-150
new
Agate Black Metallic exterior
Electronic Ten-Speed Automatic Transmission
4X4
2024 Ford Explorer
new
Iconic Silver Metallic exterior
10-Speed Automatic Transmission
Intelligent 4WD
