Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Mona Crooks
Refer Me
1,053 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
32 yrs, 2 mos
Industry Experience
32 yrs, 2 mos
Specialties & Trainings
Master Certified Service Advisor
1,053 Reviews
Write a Review
1053 Reviews of Mona Crooks
February 21, 2022
Klaben is always so professional, caring, and treat you like a part of the family. We have been going to them for over ten years! like a part of the family. We have been going to them for over ten years! More
by Brittany Stepp
Verified CustomerOther Employees Tagged: Joe French
Helpful 
February 16, 2022
Once again this service appointment was as great as all my others. I have taken my cars there for over 6 years, and Mike B. and his team all work together and help each other. There has never been a time w my others. I have taken my cars there for over 6 years, and Mike B. and his team all work together and help each other. There has never been a time where I was ignored. Everyone says hi to you and always make sure your taken care of!! More
by JLEFDA
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Sean Bradford, Tyler Schultz , Alisea Kight, Mario Palomba
February 15, 2022
I have been ciming to Klaben Ford for many years. I must say from the sales department to the service department, especially Kim. I have dealt with everyone in the service department anf they all a I must say from the sales department to the service department, especially Kim. I have dealt with everyone in the service department anf they all are excellent. Kim is the "Best". More
by Charlotte25
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford , Brandon Pritchett
February 09, 2022
When dealing my usual service rep, everything goes well and I trust the work needing done. When dealing with the other service reps, I feel they are looking for more than what's needed to boost their numbe and I trust the work needing done. When dealing with the other service reps, I feel they are looking for more than what's needed to boost their numbers or commission More
by RIENZIK
Other Employees Tagged: Mike Brandvold , Mario Palomba, Brandon Pritchett
February 07, 2022
Took a little time to schedule our collision repair, but was worth it. Had our 2018 explorer repaired after a hit skip in a parking lot. was worth it. Had our 2018 explorer repaired after a hit skip in a parking lot. More
by Syd919
Other Employees Tagged: Tyler Schultz
February 01, 2022
Very professional employees. Great customer service. Attentive and competent automotive technicians that will take good care of your vehicle. Attentive and competent automotive technicians that will take good care of your vehicle. More
by J
Other Employees Tagged: Joe French
January 31, 2022
Always a very good experience. Mona and Tom A exceeded expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 3 expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 35 years and Klaben is simply the best when it comes to sales, service and bodywork. More
by Saxgod
Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford
Dealership Inventory (565 Vehicles)
2024 Ford Explorer
new
Iconic Silver Metallic exterior
10-Speed Automatic Transmission
Intelligent 4WD
2024 Ford Escape
new
Carbonized Gray exterior
8-Speed Automatic Transmission
All-Wheel Drive
2024 Ford Bronco
new
Shadow Black exterior
10-Speed Automatic Transmission
Advanced 4x4 with Automatic On Demand Engagement
2024 Ford Explorer
new
Forged Green Metallic exterior
10-Speed Automatic Transmission
Intelligent 4WD
2024 Ford Escape
new
Vapor Blue Metallic exterior
8-Speed Automatic Transmission
All-Wheel Drive
2024 Ford Escape
new
Vapor Blue Metallic exterior
8-Speed Automatic Transmission
All-Wheel Drive
