Monica E. Schivone-Rimcoski
Monica E. Schivone-Rimcoski at Tucson Subaru

Monica E. Schivone-Rimcoski | Page 9

Sales Consultant

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

Contact Me
4.9
365 Reviews

I was Born and raised in Tucson Arizona. I Graduated from Salpointe Catholic Highschool and then went on to attend the Art Institute of Dallas, where I studied Interior Design. I ended up working for a Custom Home Builder in Dallas, TX until 2013 when I decided to make the move back to Tucson. I have been in Car Sales at Tucson Subaru for 3 Years. I love helping people and that is what Subaru is all about.

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Specialties & Trainings

Car Sales

Car Accessories

4.9

365 Reviews

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365 Reviews of Monica E. Schivone-Rimcoski

November 02, 2023

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Employee Rating

Undervalued trade by $6K according to KBB Trade In Value. Vehicle is pristine. Pencil presented was dramatically out of line with National Ads by Subaru. Monica was great at showing the vehicle and gath More

by michaelfeorene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Nov 02, 2023

Tucson Subaru responded

Dear Michael, We sincerely appreciate your visit to Tucson Subaru and value your feedback, although it's regrettable to hear that we fell short of your expectations during your recent experience. As we discussed in person, our national advertisements typically focus on specific vehicle trims, while you had expressed interest in a higher trim level, resulting in a different lease structure with understandably higher payments. Rest assured that we calculated your payments according to the specific vehicle you chose. Regarding your trade-in, we determined its value based on prevailing market conditions, even though we acknowledge that Kelley Blue Book serves as a valuable guide. We strive to be as fair and transparent as possible in these assessments. We understand that your initial internet inquiry may not have been as smooth as we'd prefer, as we responded to your message within 16 minutes, but due to the absence of a provided phone number, we were unable to reach out by phone. We apologize if our response may have ended up in your email's junk folder. We genuinely value your feedback, and when our manager expressed gratitude for your visit, it was meant to encourage an open dialogue about any concerns you might have had before leaving our dealership. We are always eager to address and discuss concerns in person, as we believe in resolving any issues face-to-face, just as you would have during your tenure as a former manager at a Mercedes Benz store. Regardless, we thank you for taking the time to share your thoughts, and we wish you the very best. Please know that you're always welcome to reach out to us to discuss your concerns or disappointments further. We are committed to improving our services and ensuring every customer has a positive experience at Tucson Subaru.

November 02, 2023

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Good overall experience. No hardball negotiations. First purchase with them & they treat you right so you will become a repeat customer More

by Gtown tucson
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Recommend Dealer
Yes
Nov 06, 2023

Tucson Subaru responded

I appreciate it very much! - Monica

November 01, 2023

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Monica did an amazing job! She is very knowledgeable and made the purchase process stress free. I recommend going to Monica with any vehicle purchasing questions you may have. More

by moodymk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 06, 2023

Tucson Subaru responded

Thank you! - Monica

October 31, 2023

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Purchasing my new-to-me Subaru Crosstrek has been such a positive experience, altogether! Monica facilitated all aspects of the transaction with a high degree of knowledge and overall customer service. Sh More

by khrodes
Recommend Dealer
Yes

Other Employees Tagged: Louie Ascencio

Oct 31, 2023

Tucson Subaru responded

Thank you !! ; ) Louie A

October 08, 2023

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They took care of me in a way no other dealer has taken care of me! It was the best buying experience I have had. More

by Tim J
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Recommend Dealer
Yes

Other Employees Tagged: John Petersavage, Chris Valencia , Louie Ascencio

Oct 09, 2023

Tucson Subaru responded

Thank you !! ; ) Louie A

September 26, 2023

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Professional & customer oriented. Service department appears to be well organized. Good selection of vehicles on the lot. More

by Rumpole
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Recommend Dealer
Yes
Sep 28, 2023

Tucson Subaru responded

Thank you so much!

September 18, 2023

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Monica was wonderfully helpful! We visited two other dealerships for other car brands and the sales people completely ignored me, even after my husband made it clear the car was for More

by aprild.
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Duran

Sep 20, 2023

Tucson Subaru responded

Thank you! ~Jennifer

September 17, 2023

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Everyone is friendly and helpful without being pushy. Each employee I worked with seemed genuinely happy to be there and to help and made the process of buying a car simple and painless. More

by Jen
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry

Sep 20, 2023

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

September 16, 2023

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Everyone was very professional, friendly and helpful . The selection and purchase process was smooth and effortless. Every detail of the vehicle operation was carefully explained as well as the future sc More

by raven7thhole
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry

Sep 20, 2023

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

September 15, 2023

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Employee Rating

Monica took such good care of us! We went to two other car brands and the sales people acted like they didn't even see me, even though my husband explicitly said the car would be for More

by aprild.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Duran

Sep 20, 2023

Tucson Subaru responded

Thank you! ~Jennifer

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