Monomoy Ghosh | Page 3

Great dealership and great working with Mike O’Brien I hate buying a new car and always feel like I am about to get taken for a ride. However the experience with Mike O’Brien at Gerald Subaru was top not I hate buying a new car and always feel like I am about to get taken for a ride. However the experience with Mike O’Brien at Gerald Subaru was top notch. They were transparent and prompt and I couldn’t be happier. Plus I got a great prices. Thanks for a great buying experience and I would recommend them to anyone. More

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Quick and easy! I had a great experience at Gerald Subaru. Walked in and was immediately helped. Had submitted some online inquiries ahead of time so they already kne I had a great experience at Gerald Subaru. Walked in and was immediately helped. Had submitted some online inquiries ahead of time so they already knew what I was interested in. The car I wanted was under a test drive with someone else but I was able to test drive the next closest model so as to not waste any time. The second my car was available, we had the keys to look at it. I was never pushed to look at anything I wasn't interested in just for the sake of a sale. Everyone we encountered was kind and helpful. One employee we weren't even working with helped us warm up a bottle as we were shopping with a 5 month old (why "quick" was so important to me). Once I was happy with my choice, they got me down to my preferred payment and through the paperwork as soon as possible. After everything was done, Leo helped set up my phone to the car and show me the basics of the features but didn't overwhelm me with information. Overall, the dealership was beautiful and clean and the people were wonderful to work with. More

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Love my new Ascent Jeff Walker did a great job of listening to what I was looking for and going above and beyond to deliver. He is extremely knowledgeable and helpful. Jeff Walker did a great job of listening to what I was looking for and going above and beyond to deliver. He is extremely knowledgeable and helpful. Excellent leasing experience. Highly recommend. More

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Forester purchase Mike gave us a thorough test drive and explanation of all the features of the 2019 Forester, making our decision to purchase the vehicle very easy. Mike gave us a thorough test drive and explanation of all the features of the 2019 Forester, making our decision to purchase the vehicle very easy. More

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Loyal Subaru Customer The whole team makes you feel like they are dedicated to just you. I was originally hoping to work with Kelly Thomas based on her amazing reviews. She The whole team makes you feel like they are dedicated to just you. I was originally hoping to work with Kelly Thomas based on her amazing reviews. She went out of her way to make sure the Crosstrek with a manual transmission was still waiting for me when I arrived for my test drive appointment. That morning Kelly was busy so Russ stepped in to take care of me. Aside from the process taking longer than I would have liked, I drove home with my new car. More

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Bought a 2019 Crosstrek The ease of the buying experience and great attitude of the staff made Gerald Subaru a quality place to buy a new car. From making initial inquiries The ease of the buying experience and great attitude of the staff made Gerald Subaru a quality place to buy a new car. From making initial inquiries to closing the deal we were very satisfied with the process. Russ H was our salesman and was very good about listening and understanding what we were after. More

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Enjoyable Outback purchase My wife and I experienced outstanding support from Eddy Orellana, Cora, and the rest of the team at Gerald Subaru during the purchase of our new Outba My wife and I experienced outstanding support from Eddy Orellana, Cora, and the rest of the team at Gerald Subaru during the purchase of our new Outback. Their excellent support was especially needed because we purchased the Outback during severe winter weather in Naperville and the sales process was required to reschedule around the climate realities. Thanks again Gerald, for your friendly service. More

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2019 Crosstrek Friendly staff, good prices, nice shop and indoor showroom. To the point they want to make the sale and make sure the customer is happy, great place, Friendly staff, good prices, nice shop and indoor showroom. To the point they want to make the sale and make sure the customer is happy, great place, thank you! More

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Great price and lifetime warranty We drove 2 hours to buy our car from Gerald Subaru because they were so easy to deal with via email, the negotiation was already done. They offered th We drove 2 hours to buy our car from Gerald Subaru because they were so easy to deal with via email, the negotiation was already done. They offered the lowest price for the same car compared to many other dealerships in the area and they also offer a free lifetime warranty, which gives me peace of mind. More

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Love the car, Love the dealership and staff Very positive interactions with all staff and our sales expert, Eddy. Eddy is very informative, helpful, patient as we refined our decision making. Very positive interactions with all staff and our sales expert, Eddy. Eddy is very informative, helpful, patient as we refined our decision making. Eddy gave use an outstanding test drive experience, including our demo of auto braking. Love encore program; seems unique and is definitely necessary as I move from a 12 yr. old car to one with so many new and exciting features. More

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