Naim Qubrosi
Naim Qubrosi at Handy Toyota
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Naim Qubrosi | Page 2

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.3
166 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

4.3

166 Reviews

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166 Reviews of Naim Qubrosi

January 11, 2025

Dealership Rating
Employee Rating

My 2025 Toyota Camry requires 0-8w oil . Handy service put 0-16w oil ( without letting me know ) and also overfill oil well above maximum line . Results : engine running rough and loud , M More

by Zlatko
Workmanship
Service Communication
Recommend Dealer
No
Jan 13, 2025

Handy Toyota responded

Thank you for bringing this to our attention. We had printed the wrong the oil in the receipt since we have not updated our system to reflect the changes to the 2025 Camry's. We can assure you that the oil used in your vehicle was the proper oil needed. We are sorry for the confusion and inconvenience. We appreciate your business.

January 10, 2025

Dealership Rating
Employee Rating

I waited a bit due to the staff getting training in new technology. The staff was so apologetic but I completely understood. I appreciate people acknowledging when a customer is inconvenienced. I've alwa More

by lynnfitzgerald69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Handy Toyota responded

Thank you so much for the review! We appreciate you taking the time to leave us one!

January 10, 2025

Dealership Rating
Employee Rating

Naim was helpful, friendly and he went above and beyond for me! Great service and communication! More

by Ella M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Handy Toyota responded

Thank you for the review! We appreciate you leaving one!

January 03, 2025

Dealership Rating
Employee Rating

Handy toyota is a trustworthy shop and the employees are down to earth and good communicators. More

by mashtarem782
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alan Brown

Jan 06, 2025

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

December 29, 2024

Dealership Rating
Employee Rating

Pleasant,straightforward and professionalism is why I like having my check-ups done here now and in the future. More

by nadeaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

December 29, 2024

Dealership Rating
Employee Rating

The Service team is the bestI have worked with. They customer focused and respond to every question with professionalism. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Brown

Dec 30, 2024

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

December 28, 2024

Dealership Rating
Employee Rating

Naim was upbeat, knowledgeable n was great with updating. He is hardworking n takes pride in his job More

by mchldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule

Dec 30, 2024

Handy Toyota responded

Thank you for the review! We appreciate you leaving one!

December 25, 2024

Dealership Rating
Employee Rating

No guarantee to fix my problem. I was only told that a laundry list of parts to replace was “a good place to start”. That sounds like a money making shotgunning plan. Whatever ha More

by Tdawg84325
Recommend Dealer
No
Jan 07, 2025

Handy Toyota responded

Thank you for your feedback. We have a very well trained and talented crew of technicians who do a phenomenal job diagnosing problems. Sometimes when there are multiple issues with the vehicle we have to start somewhere. We are sorry there wasn't a clearer solution to your problems. We value your business.

December 23, 2024

Dealership Rating
Employee Rating

I showed up with no appointment after having traveled for Christmas and having to leave the next day for another 200 miles and they were able to fit me right in. More

by pamelagonyo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave one!

December 23, 2024

Dealership Rating
Employee Rating

The service department was spot on. The appointment was well planned, started right on time and was a great value. My Service Agent Naim is very knowledgeable, friendly and made sure t More

by gernswd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you taking the time to leave us one!

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