Nathan Pitchford
Nathan Pitchford at Lou Fusz Toyota

Nathan Pitchford | Page 3

General Manager

Lou Fusz Toyota

10725 Manchester Rd
St Louis, MO 63122

5.0
138 Reviews

I love what I do! I was always the person that wanted to accompany my friends or relatives when they went car shopping. My interests include cars, technology, sports, and being a better dad. Over the past 16 years I’ve learned sure-fire ways to select a vehicle to make sure you are happy long term with the decision. I’m passionate about making your car buying experience pleasant and fast!

5.0

138 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Industry Experience

21 yrs

138 Reviews of Nathan Pitchford

January 13, 2021

Dealership Rating
Employee Rating

Rich was great to work with! Very knowledgeable on his vehicles and other vehicles previously recommended to purchase. I would recommend buying a vehicle from him to anyone. More

by Davestoll11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Conaway, John Sanchez , Rich Nguyen

Jan 20, 2021

Lou Fusz Toyota responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

January 08, 2021

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Employee Rating

I just had a wonderfully quick and simple 21 Tundra purchase with Nancy from Lou Fusz Toyota. This was my 2nd purchase with Nancy and she’s the best! More

by Cmperkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 20, 2021

Lou Fusz Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

December 04, 2020

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Employee Rating

Had another great experience with the Fusz family! Roger, thank you for assisting me through the entire purchase experience! I will be back next time I need another vehicle! More

by joe.earley6526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Sanchez , Michael Carroll, Brian Eads, Travis Finder, Scott Gryzmala, Warren Hamilton, Roger Heffernan

Dec 04, 2020

Lou Fusz Toyota responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 30, 2020

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Employee Rating

All the staff were friendly and helpful. Mr. Donohue was extremely helpful and made me feel at ease. Customer service was great from everyone I came in contact with. Highly recommend. More

by erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Donohue, Bill McKeown , Shane Roemer

Dec 04, 2020

Lou Fusz Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

November 29, 2020

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Employee Rating

I had a great experience purchasing my vehicle from Lou Fusz. Nancy Schubert and Nathan Pitchford were so helpful and made everything so easy and quick! Thank you!! More

by gdraksl
Recommend Dealer
Yes

Other Employees Tagged: Nancy Schubert

Dec 04, 2020

Lou Fusz Toyota responded

Your business is very important to us. Thank you so much for the review.

August 09, 2020

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Employee Rating

Nathan and Mark went out of their way to make sure my deal happened and I couldn’t be happier. I purchased a long time dream vehicle and even when I became frustrated Nathan worked with me. I arrived fro More

by Chris13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Sanchez , Mark Kleve

Aug 31, 2020

Lou Fusz Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

July 18, 2020

Dealership Rating

A simple oil change service can turn your life into a ... A simple routine oil and filter change service was done on 7/13 on my RAV4 2016 at this location of Lou Fusz Toyota. Next day I was concerned the oi More

by AAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Dan Van Fleet

Jul 24, 2020

Lou Fusz Toyota responded

We were sorry to hear this happened to you which is why we offered the service at no charge. The oil level was found to be normal according to Toyota guidelines. We wanted to take a second look when you claimed there was another issue, again at no charge, but never heard back. Our offer still stands and we still want to make this right, but we do need to see the problem. Please reach out to our Service Manager, Dan Van Fleet, so we can have the opportunity to address. No appointment needed. Thank you!

Aug 22, 2020

AAA responded

AAA

June 07, 2020

Dealership Rating
Employee Rating

Thank you Rich! You made my wife and I feel comfortable and took great care of us! Buying a car is always and experience! But whoa... not one but two cars same day for my wife and I. Thanks again to you an More

by celwood430
Recommend Dealer
Yes

Other Employees Tagged: Bill McKeown , Rich Nguyen

Jun 15, 2020

Lou Fusz Toyota responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 30, 2020

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Employee Rating

2020 Highlander Platinum Michael Carroll made my first Toyota purchase extremely easy... Pleasant to work with, knowledgeable about his product, he made the buying experience More

by Ed J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Carroll, Shane Roemer

May 30, 2020

Lou Fusz Toyota responded

Thanks for taking the time to share your experience Ed. The new Highlander is impressive and we hope you enjoy it!

May 27, 2020

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Employee Rating

Andew is a great Asset to the Toyota dealership!! Very courteous & knows his vehicles! Nathan did an exceptional job finding the specific vehicle that I wanted!! More

by johncrowe333
Recommend Dealer
Yes

Other Employees Tagged: Bill McKeown , Andrew McDowell

Jun 01, 2020

Lou Fusz Toyota responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

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