Nathan Spencer | Page 2

Good dealership. My service requests Aside from 30k service, we’re not remedied and was disappointing. Also, when I read the checklist of things reviewed it stated t My service requests Aside from 30k service, we’re not remedied and was disappointing. Also, when I read the checklist of things reviewed it stated the tires as caution. I bought this certified vehicle a little more than a month and it says the tires are a caution. They then provided a price for new tires. Extremely disappointing. The last certified Lexus I bought at Germain, with the same mileage of 27k, had 4 new Michelin tires on it. This is concerning and disappointing, to say the least. Nathan was very nice and helpful but the three issues I brought to their attention were not remedied. 🙁 More

by Schriner, John Verified Customer Verified Customer

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Great to work with. Donna is the absolute best!! Always friendly and knows exactly what needs done! Donna is the absolute best!! Always friendly and knows exactly what needs done! More

by wbirch Verified Customer Verified Customer

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All of the Staff was great as always. Very friendly and professional as is usual! Very friendly and professional as is usual! More

by achutch98 Verified Customer Verified Customer

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Nate was good to work with. He was very professional and provided clear time estimates that were met. The only real complaint I have is that this is the fourth time I’ve been t He was very professional and provided clear time estimates that were met. The only real complaint I have is that this is the fourth time I’ve been to this service center and I have yet to receive the ‘free” car wash. More

by twitter111 Verified Customer Verified Customer

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Great dealership, beautiful cars they always remind you when it’s time for servicing and also great people . I love how you receive as a customer. when it’s time for servicing and also great people . I love how you receive as a customer. More

by CHRISTI.ODUM Verified Customer Verified Customer

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I was very pleased with the service! The loaner was very nice and the personnel I dealt with were very cordial. The loaner was very nice and the personnel I dealt with were very cordial. More

by KAYSCHOTZ Verified Customer Verified Customer

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Great service provided by Nathan and quick turnaround. Nice lounge and friendly staff Thank you Nice lounge and friendly staff Thank you More

by MS.TRG5 Verified Customer Verified Customer

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I have been told the service is maximum an hour and thirty minutes. It ends up in two hour and thirty minutes. Seems like nobody cares if I was waiting an extra hour. thirty minutes. It ends up in two hour and thirty minutes. Seems like nobody cares if I was waiting an extra hour. More

by NGAPHAN20 Verified Customer Verified Customer

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Customer service is outstanding, they make sure you are taken care of , keeps you informed on what’s going on, takes time to answer all questions and concerns taken care of , keeps you informed on what’s going on, takes time to answer all questions and concerns More

by LINDSEYOYO Verified Customer Verified Customer

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We had a great experience with Nathan while servicing our Lexus. The waiting room was nice and all of the employees were nice & helpful. Thank you! Lexus. The waiting room was nice and all of the employees were nice & helpful. Thank you! More

by ralinda Verified Customer Verified Customer

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