Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
52 Reviews
4.7

52 Reviews

Write a Review

52 Reviews of Nathaniel Jenkins

July 22, 2025

Dealership Rating
Employee Rating

Very professional, they take care the customer in a very high leve, also they offer you a very good experience, for sure my best dealership More

by erickhauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Alex Hall

Report | Print
Jul 22, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

Dealership Rating
Employee Rating

Heiser has provided consistently good service on our cars. It's taken away a lot of the stress of vehicle maintenance. More

by HERREWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 17, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 11, 2025

Dealership Rating
Employee Rating

Did a great job on the battery hold down recall. Very accommodating and very quick. More

by laureenlehnberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Report | Print
Jul 11, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 10, 2025

Dealership Rating
Employee Rating

The last time I had my oil changed, technician did not secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spot More

by markmill30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther, Joshua Porter

Report | Print
Jul 10, 2025

Heiser Toyota responded

Dear Mark, Thank you for bringing this to our attention. We apologize that this happened. Your feedback about your oil change appointment has been sent to the appropriate management and someone will reach out. In the meantime, please feel free to contact our service manager Joe Kuckuk about this matter via phone 414-586-7134 or by email at jkuckuk@heiser.com.

July 10, 2025

Dealership Rating
Employee Rating

I love bringing my car in do you guys stay great good care of me and great customer service More

by BARBARAWILLIAM2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 10, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 10, 2025

Dealership Rating
Employee Rating

Good intentions, but there was a lack of communication. Also, there was poor service outside of Nate. More

by ELIZABETHMMOORE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 11, 2025

Heiser Toyota responded

Dear Elizabeth, We appreciate you taking the time to give us feedback. Communication is a priority for us, and we’re sorry we didn’t meet that standard here. We'd love the opportunity to hear more about your poor service experience and hopefully, turn things around for you. If possible, please leave us a message with the best way to contact you and someone will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 30, 2025

Dealership Rating
Employee Rating

Clean Fair personable helpful. Coffee needs improving. Sincere. Cooperative. Strong team approach to helping customers. More

by jbuntrock8589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Joshua Porter, Lori Gong, Kevin Cameron

Report | Print
Jun 30, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 27, 2025

Dealership Rating
Employee Rating

Absolutely Amazing experience! I highly recommend their service department! 😎😎 I will be back for service! More

by Andrewcharbonnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Shahat Mohamed, Joe Kuckuk, Chad Covert, Jakub Kania, Steve Nowak

Report | Print
Jun 27, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 25, 2025

Dealership Rating
Employee Rating

Very professional, genuinely care for customers. Thorough explanations, good service. Have used for many years. More

by MAUREEN.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

Report | Print
Jun 25, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 19, 2025

Dealership Rating
Employee Rating

Nate was amazing from the moment I pulled up into service. He was extremely friendly and communicated the importance of my car. Nate is definitely a great addition to the team, this was by far the be More

by emily wanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 19, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

1
2
...
6

Dealership Inventory (125 Vehicles)

used 2023 Toyota Highlander car, priced at $34,700
2023 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
$34,700
View Details
new 2025 Toyota Tundra car, priced at $70,338
2025 Toyota Tundra
new
Lunar exterior
Automatic
Four-wheel Drive
$70,338
View Details
used 2019 Dodge Challenger car, priced at $38,500
2019 Dodge Challenger
used
Plum Crazy Pearlcoat exterior
Automatic
Rear-wheel Drive
$38,500
View Details
new 2025 Toyota Tacoma car, priced at $54,157
2025 Toyota Tacoma
new
Terra exterior
Automatic
Four-wheel Drive
$54,157
View Details
used 2024 Toyota Highlander Hybrid car, priced at $53,500
2024 Toyota Highlander Hybrid
used
Ruby Flare Pearl exterior
Automatic
All-wheel Drive
$53,500
View Details
used 2022 Toyota Tacoma car, priced at $39,271
2022 Toyota Tacoma
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$39,271
View Details
View All Inventory