Naycolle Wright
Naycolle Wright at BMW of Sarasota
Refer Me

Naycolle Wright | Page 34

BMW Client Advisor

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
388 Reviews

I was born in New York City and moved Sarasota in the late 80's. Alumni of Sarasota High and then Alumni from Florida A & M University. I have been in the car industry since 2006. I have been at BMW of Sarasota since 2012. First class service when you work with me. I am very knowledgeable of BMW and Non BMW products.

Dealership Experience

12 yrs, 10 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.9

388 Reviews

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388 Reviews of Naycolle Wright

April 13, 2019

Dealership Rating
Employee Rating

Great Service Carlos in the service department has always been amazing and gone above and beyond every time. If you want to purchase or lease a vehicle, highly More

by LEGALLEO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Apr 15, 2019

BMW of Sarasota responded

Thanks so much for your great review!

April 12, 2019

Dealership Rating
Employee Rating

Customer Focused Every employee that I had contact with during my routine service appointment went out of their way to make sure that my experience was the best it c More

by PENNIEHENRY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Apr 15, 2019

BMW of Sarasota responded

Thanks, Pennie, for giving our team such high marks!

April 11, 2019

Dealership Rating
Employee Rating

Pretty Awesome Experience, For The 2nd Straight Time! Hi BMW! I am seriously excited about renewing my relationship with the BMW family. I’m finally into the vehicle I really wanted & needed since I’m 6’4 More

by roberthoward0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Castillo, Jonathan Parker

Apr 12, 2019

BMW of Sarasota responded

Robert, thank you for your incredible review! We're very happy to hear you enjoyed your visit and love your new BMW!

April 04, 2019

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Employee Rating

Excellent maintenance service Maria my service advisor was professional, knowledgable and kept me informed of the progress. The work was done in reasonable amount of time. Good j More

by Longtimebmwguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi

Apr 04, 2019

BMW of Sarasota responded

Thank you so much for your amazing review!

April 03, 2019

Dealership Rating
Employee Rating

Amazing Service Maria is a top rate customer care professional. She treats me and my vehicle with the utmost respect and care. Go Maria and BMW of Sarasota for making More

by PHYLLISC_BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Lizardi , Jonathan Parker

Apr 04, 2019

BMW of Sarasota responded

Thanks so much for the incredible review! We truly appreciate it!

April 02, 2019

Dealership Rating
Employee Rating

Great Experience Buying a car is stressful and Naycolle and Mia were great! Bought a great car and had a great experience. Would buy there again. Thanks More

by ICLAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mia Reich

Apr 03, 2019

BMW of Sarasota responded

Thanks for your fantastic review!

March 31, 2019

Dealership Rating
Employee Rating

Great service Susan and Alex were terrific. Alex found a warranty that covered the repair and Susan kept me apprised of service progress and provided a loaner car. More

by M Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex, Sevice Tech; Susan, Service rep.

Apr 01, 2019

BMW of Sarasota responded

Thanks so much for the outstanding review!

March 29, 2019

Dealership Rating
Employee Rating

Naycolle was informative and great to deal with. She had all the paperwork ready by the time we got there. Would do business with BMW of Sarasota again. More

by customer29383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2019

BMW of Sarasota responded

Thanks for the great review! We look forward to seeing you again!

March 26, 2019

Dealership Rating
Employee Rating

If a review helps you make a decision, let it be this one Time is money so i’ll be short. If you’re interested in a BMW than you alreday share my taste & style. If you need the best possible ownersh More

by Vicious Delicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

BMW of Sarasota responded

What a wonderful review -- thank you!

March 24, 2019

Dealership Rating
Employee Rating

No Oversight of Maintenance Personnel I waited over 3.5 hours for my routine maintenance and oil change. Once it was completed I had to wait other 20 minutes for a lackluster wash that wa More

by TONYMAI71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

BMW of Sarasota responded

Tony, we're upset to hear that this was your experience and apologize that it wasn't all that it should've been. Thank you for bringing this to our attention; we will go over these comments with our staff in order to make improvements. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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