Neal Linkhorn | Page 8

This was a very easy and pleasant buying experience. Doug and Neal were very patient and thorough in answering all of my questions and they gave me ample time to make the final decisions. I never felt Doug and Neal were very patient and thorough in answering all of my questions and they gave me ample time to make the final decisions. I never felt pressured, rather they started by understanding what I wanted and worked with me to find the best option. Their guidance helped me to make a decision that is better for me than what I intended going in. They made a very fair offer for the value of my trade in. Overall, it was a great experience and I wouldn't hesitate to buy from them again, nor would I hesitate to recommend them to a friend. More

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From start to finish Everett was very helpful and pleasant. He was willing to work around my busy schedule to come in for appointments with him. He was able to find the car that I wanted from anoth pleasant. He was willing to work around my busy schedule to come in for appointments with him. He was able to find the car that I wanted from another dealership and have it the very next day ready for delivery. He took the time to go over all the details of the car with me. We spent a lot of time on how everything worked and operated. I will definitely buy another car from this dealership when the time comes. They were also great waiting for my wife to arrive from work to sign all of her portion of the paperwork. The price of the vehicle was outstanding for all of the features that you get. More

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My experience at Crown Jeep was great!everyone accommodated us immediately. Chris was very nice and helpful. He made sure we got exactly what we wanted. accommodated us immediately. Chris was very nice and helpful. He made sure we got exactly what we wanted. More

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Mark Nelson provides great customer service and feedback. While the issue was not resolved to my satisfaction Mark made every effort to fix the problem. He goes above and beyond and I trust his efforts and While the issue was not resolved to my satisfaction Mark made every effort to fix the problem. He goes above and beyond and I trust his efforts and knowledge to provide great service. Many people talk of great service, but he provides it quietly and effectively. More

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The best car purchase experience of my life! In dealing with Frank Eastman at Crown Chrysler Jeep in Dublin, Ohio, on the purchase of my 2013 Jeep, Overland. Mr. Eastman is the antithesis of the stereotyp with Frank Eastman at Crown Chrysler Jeep in Dublin, Ohio, on the purchase of my 2013 Jeep, Overland. Mr. Eastman is the antithesis of the stereotype "car salesmen". Frank is a an honest, gentleman among gentlemen with a calm under fire disposition. If other car dealers had more people like Frank they would undoubtedly sell more cars. I strongly recommend Crown Chrysler Jeep and Frank Eastman and General manger Neal Linkhorn for the best possible deal on a vehicle, for anybody considering purchasing a Chrysler or Jeep product, regardless of where they reside in the country. Mr. Eastman is truly an asset to Chrysler! John Jakuboski More

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Tom Gerhardt made our experience a good one at Crown. He worked diligently to get us into the new 2013 Charger, which we really enjoy. Since we live a good distance away, he was willing to work numbers for worked diligently to get us into the new 2013 Charger, which we really enjoy. Since we live a good distance away, he was willing to work numbers for us over the phone so we could get to the dealership, sign and get going. That didn't happen! Tom did have the trade-in person ready as soon as we got there. Then once our trade was appraised, it took about an hour to get our "numbers" from Neal. Then there was some difficulty with finance people - apparently there was only one and several deals queued before us? Finally, the car was not delivered in customer-ready condition, meaning the exterior still had delivery material and markings on it, the windows were not clean, etc. Tom was extremely attentive to all of our issues and was as frustrated as we were. He did give us a letter to bring the car in for a detailing, which we are VERY anxious to have completed. The short version of this story is 4+ hours later, we were leaving the dealership completely frustrated and drained that it had to take so long and that we were now stuck in rush hour traffic. Tom was a great salesperson, Neal was able to get us the deal we wanted, and the finance person did get us a great rate, but no way should it have taken so long and been so stressful! Shelly Hobbs More

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Lew and the guys were great. Very comfortable experience and when I had a minor problem (not their fault) with my purchase, I took it in the next day and they completely took care of it and fixed it with no and when I had a minor problem (not their fault) with my purchase, I took it in the next day and they completely took care of it and fixed it with no hassle whatsoever. I have bought many cars in my life but my experience here with Lew and the everyone will ensure I come back. More

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This group understands the value of good customer relationships. Over the past 18 years, I've purchased eight vehicles from this dealership and they have taken very good care of my family. relationships. Over the past 18 years, I've purchased eight vehicles from this dealership and they have taken very good care of my family. More

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Craig Gowitzka was great. He went out of his way to find the exact car I was looking for and to accommodate my schedule. I will recommend Crown and Craig to my family and friends. the exact car I was looking for and to accommodate my schedule. I will recommend Crown and Craig to my family and friends. More

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This is the third vehicle we have bought from this dealership and the first two were good experiences which is why I have gone back. We had a couple of minor issues purchasing this vehicle but Neal ca dealership and the first two were good experiences which is why I have gone back. We had a couple of minor issues purchasing this vehicle but Neal came through with doing what they said they would and making things right. I have referred Crown to several friends at work with a couple of them even making purchases. I will continue to recommend them for their honesty and making the Used Vehicle Purchase enjoyable. Jonathan Purdy the finance guy was great, helping us get an extended warranty at a good price. More

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