Neil Chapman
Neil Chapman at Champion Chevrolet

Neil Chapman | Page 5

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Neil Chapman

February 01, 2026

Dealership Rating
Employee Rating

The service department was very busy but they were very efficient and courteous, they knew how to do the job I was there for and this made it take less time than I thought. Very good More

by haunmichael11
Service Price Transparency
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Recommend Dealer
Yes

January 28, 2026

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Always kind, courteous, professional, and willing to give great advise. Excellent dealership and very timely. More

by JDGX64
Service Price Transparency
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Recommend Dealer
Yes

January 24, 2026

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You are the most unorganized outfit I have every seen had a appointment for a month and still didn’t do what you was supposed to do and the witch that runs the cash register she need to be fired for being so More

by TERRY.GOODYEAR
Service Price Transparency
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Recommend Dealer
No

January 18, 2026

Dealership Rating
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Staff was friendly but was not able to accomplish what I needed done which was a key and fob replacement. After several attempts the fob finally worked but not in combination with the key provided. More

by EGZTN
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Recommend Dealer
No

Other Employees Tagged: Shannon Monroe

January 17, 2026

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The time spent for the service was entirely too long for an oil change and tire rotation. I spent 2 1/2 hours there. More

by is_martin
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Shannon Monroe, Phil Leaonard , Jason Sutherland

January 08, 2026

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Very professional staff very courteous experienced and just down to earth good old southern people it is always a pleasure to bring my car in More

by mcgstevepa79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe, Phil Leaonard , Jason Sutherland, When my car was finished, and I checked out, the person who checked me out was very informative. Help me use my points to lessen my bill. She is very experienced and a pleasure to deal deal with with.

January 01, 2026

Dealership Rating
Employee Rating

Champion Chevrolet is not only a Cadillac dealership delivering excellent service and parts. The staff are kind and knowledgeable. One important aspect for me is I am not treated like an “ignorant woma More

by angelawhicks
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe, Phil Leaonard

December 26, 2025

Dealership Rating
Employee Rating

Was my first time at this dealer and they are an awesome place will be back for my next purchase and my continued service and I live a hour and a half away!! More

by zakauten
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cletis Greene, Shannon Monroe

December 26, 2025

Dealership Rating
Employee Rating

Normally excellent service. Last visit took over 2 hours for oil change. I will certainly continue to use hampion for my service. More

by RMHUMP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
Employee Rating

Everything was great except for the price. I have never had my truck serviced anywhere but Champion. But, $100.00 oil changes are about to get out of reach.! More

by JEFF.ANDREWS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe, Phil Leaonard , Jason Sutherland

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