Nelson DeMelo
Nelson DeMelo at Brewster Subaru

Nelson DeMelo | Page 10

General Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
486 Reviews

Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.

Dealership Experience

22 yrs, 9 mos

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Portuguese Portuguese

View more languages
4.9

486 Reviews

Write a Review

486 Reviews of Nelson DeMelo

November 05, 2022

Dealership Rating
Employee Rating

Brewster Subaru has been GREAT to me. The staff are all polite & attentive. From Nelson to Danny to Kristen & Rich⭐️⭐️⭐️⭐️⭐️ More

by eaglei247365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Brewster Subaru responded

Thank you for the kind comments! Our team is honored to receive your support and looks forward to seeing you next time here at Brewster Subaru!

November 01, 2022

Dealership Rating
Employee Rating

This is my 4th vehicle I bought from Brewster Subaru. I would not go anywhere else. Everyone I meet and worked with has been professional, helpful, knowledgeable and fun to work with. My experience wor More

by csellecchia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Nov 02, 2022

Brewster Subaru responded

Thank you for being a part of the Brewster Subaru family! We're so glad Rich & the team continue to earn your support and we'll be sure to share this wonderful feedback with them. Enjoy your new vehicle and we'll see you next time!

September 27, 2022

Dealership Rating
Employee Rating

I found Rich’s and Roy to be extremely helpful with every process from trading in my outback to the purchase of my new cross track. They both accommodated me and my wife with paperwork and I appreciated thei More

by david.gambone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Rich Johnson

Sep 28, 2022

Brewster Subaru responded

Congratulations on finding your perfect new Crosstrek, David! We are so pleased that you enjoyed the process of working with Rich and Roy on your purchase! We hope that you continue to enjoy your new ride and look forward to assisting you again! Thank you! - Brewster Subaru

August 31, 2022

Dealership Rating
Employee Rating

We had an excellent experience purchasing a certified preowned Ascent. Despite a small hiccup we were more than pleased to buy from them. Being a Subaru family we look forward to starting a new relations More

by mosa255
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Charles

Aug 31, 2022

Brewster Subaru responded

Thanks for the five stars! We're glad to hear that Rich could assist you during your visit with us here at Brewster Subaru. We hope to see you back!

August 30, 2022

Dealership Rating
Employee Rating

It was a very smooth transaction, we dealt with people who listened to what we wanted . A pleasant experience More

by ltpete
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Mitchel Pollak

Aug 31, 2022

Brewster Subaru responded

Thank you for letting us know your visit was so great! We look forward to seeing you again! - Brewster Subaru

August 13, 2022

Dealership Rating
Employee Rating

I just bought my first car from Brewster Subaru and it was a great experience. Mitchel Pollak was extremely kind, thorough, and helpful during the whole process. I highly recommend this dealership, and Br More

by Caitlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchel Pollak

Aug 15, 2022

Brewster Subaru responded

Caitlin - thank you so much for trusting the Brewster Subaru team with your first vehicle purchase! We're happy to hear Mitchel made the experience a great one for you and we'll be sure to share this fabulous feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

July 07, 2022

Dealership Rating
Employee Rating

We had an incredible experience with this dealership. The people were accommodating, personable, and extremely patient while we made a decision on which car to go with. The transparency throughout the en More

by jess.tenenzapf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Anthony Pilla, Charles Schroeder

Jul 07, 2022

Brewster Subaru responded

We're so glad that we could make the visit to Brewster Subaru so great, Jess! We look forward to assisting you with your next new Subaru purchase! Thank you!

July 02, 2022

Dealership Rating
Employee Rating

Very friendly and extremely easy buying experience. Nothing was overlooked and all my concerns handled professionally. Highly recommend!!! More

by attibolla222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Mitchel Pollak

Jul 06, 2022

Brewster Subaru responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Brewster Subaru

July 02, 2022

Dealership Rating
Employee Rating

On our second lease with Brewster Subaru and their service is exceptional. They are always fair priced and treat you like family. More

by Sal Ferrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Patrick Larson , Robyn Rey, Charles

Jul 06, 2022

Brewster Subaru responded

Thank you! Our reputation is one of our top priorities. Your positive rating is what we are always striving for! - Brewster Subaru

June 26, 2022

Dealership Rating
Employee Rating

Excellent dealership. Mitch Pollak was extremely pleasant to work with. His low key approach made for a truly non-stressful experience. We definitely recommend Brewster More

by dschlesinger2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchel Pollak

Jun 28, 2022

Brewster Subaru responded

Mitch and the team appreciate your great recommendation and five-star rating! Thank you for being a loyal Brewster Subaru customer!

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