Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
March 18, 2022
Very strong focus on customer service. Everyone was professional and courteous. NOT my experience with other dealerships. We were well treated during price negotiations and after researchi Everyone was professional and courteous. NOT my experience with other dealerships. We were well treated during price negotiations and after researching fair pricing for our car, I feel like we got a very square deal. We will be back and we'll Recommend! More
Other Employees Tagged: Mitchel Pollak
March 16, 2022
I purchased a 2017 Kia Optima Hybrid EX used with low milage from Brewster Subaru and the staff gave me everything I could have expected. This is the second car i purchased from them, the first was a new milage from Brewster Subaru and the staff gave me everything I could have expected. This is the second car i purchased from them, the first was a new Legacy and both times the staff met and exceeded my expectations. The best compliment I can pay them is that they can be trusted to stick to their word if they promise you something they deliver. More
Other Employees Tagged: Rich Johnson, Danny Gomes, Kristen Hetzer , Anthony Pilla, Dennis in Service also helped me and did a great job.
March 14, 2022
Recently I purchased my fourth Subaru. Yes, its obvious I think they are the safest vehicles on the road. However, my reason for this review is the dealership and people involved in the Yes, its obvious I think they are the safest vehicles on the road. However, my reason for this review is the dealership and people involved in the sale, financing, and servicing of my Forester. Despite being a repeat customer of Brewster Subaru, I am treated with the same professionalism and courtesy afforded to new buyers. My sales rep, Roy, provides a detailed review of all the new Subaru's, their features, options, and prepares an affordable sales price. On pickup day, Roy goes through the entire car with me so I know all the features and where they are located. He even even takes the time to set up my bluetooth connection and set my favorite radio stations. Rich, in financing, obtains the best rate for my lease and goes through the paperwork at closing with extreme precision so I know what my rates, payments, obligations, and benefits to my lease. Danny, in service, is always accommodating to my needs, and fits my car into service at a moments notice. I cant say enough about this dealership. From the moment you walk through the door, you are greeted with such pleasantness that carries though every step of the car buying process. I would never go anywhere but Brewster Subaru, and neither should you.. More
Other Employees Tagged: Roy Schiller, Rich Johnson, Danny Gomes
March 01, 2022
Brewster Subaru made buying a car such and easy and enjoyable experience! Nelson, Anthony and Rich were so knowledgeable and helpful! Thank you all so much! enjoyable experience! Nelson, Anthony and Rich were so knowledgeable and helpful! Thank you all so much! More
Other Employees Tagged: Rich Johnson , Anthony Pilla
February 23, 2022
This is my second time leasing a vehicle through Brewster Subaru and once again they did not disappoint. Nelson, Robyn & Rich handled every little detail which was very reassuring. They answered my many ques Subaru and once again they did not disappoint. Nelson, Robyn & Rich handled every little detail which was very reassuring. They answered my many questions & Robyn gave me a demonstration on what this beauty was capable of. I never felt rushed or pressured which I really appreciated. I will definitely be using Brewster Subaru for all of my future auto needs. More
Other Employees Tagged: Rich Johnson , Robyn Rey
February 18, 2022
Roy and Rich were awesome to work with, Roy being the salesman and Rich being the business manager. Thank you both so much for all your help, you both made the process very easy. Definitely will be rec salesman and Rich being the business manager. Thank you both so much for all your help, you both made the process very easy. Definitely will be recommending your dealership to friends and family. Keep up the great work 😉 More
Other Employees Tagged: Roy Schiller, Rich Johnson, Patrick Larson
February 18, 2022
Both Rich and Roy made this experience of buying a new car one of the most pleasant and stressfree ones that we have ever had. Rich guided us through all the paperwork with his extensive knowledge and gr car one of the most pleasant and stressfree ones that we have ever had. Rich guided us through all the paperwork with his extensive knowledge and great personality! Roy provided us with further information and was a wonderful help and patient in showing us how to navigate all of the car's technology. Nelson, the GM makes you feel like family when you stop by - great experience! More
Other Employees Tagged: Roy Schiller, Rich Johnson
February 15, 2022
I would give 10 out of 10 stars if possible! I have been to many dealers but this one was the best one by far. Anthony was extremely personable and was a tremendous with helping me a find a vehi I have been to many dealers but this one was the best one by far. Anthony was extremely personable and was a tremendous with helping me a find a vehicle within my price range. The GM Nelson was fantastic as well. I would recommend Brewster Subaru to any close friends or family without hesitation. More
Other Employees Tagged: Rich Johnson, Patrick Larson , Anthony Pilla
February 13, 2022
Amazing experience every visit!! The absolute best people work there and we couldn’t be happier! work there and we couldn’t be happier! More
Other Employees Tagged: Rich Johnson , Anthony Pilla
February 09, 2022
As ALWAYS, our car buying experience was greatly enhanced by the friendly and experienced people we worked with. Robyn, Rich, and Nelson helped us through each step of the process without making us feel hurr by the friendly and experienced people we worked with. Robyn, Rich, and Nelson helped us through each step of the process without making us feel hurried or pressured in any way. Everything was clearly explained and above board. We have recommended Brewster Subaru to friends who have then purchased theirs cars here. They all feel the same way as we do about this dealership. More
Other Employees Tagged: Rich Johnson , Robyn Rey

